The workers are incompetent and clearly focused on their commission over customer service. I walked…read morein to transfer one of my lines from my Legacy Sprint account over to its own account on T-Mobile. They asked probing questions, then insisted "The System" won't allow that and would cancel all of my lines and I must transfer all lines over to T-Mobile, and then transfer out the single line onto its own account. That's right, you read correctly, a double process in order to increase their sales numbers. They never asked for my name or looked into my account. The second worker spoke to me as if I didn't know what I was talking about. I explained this could easily be done via T-Mobile.com if I had a SIM card. Why all the pushback for a simple task? I asked to sell me a SIM card. He insisted that it wasn't going to work and they weren't responsible if I did it on my own. I asked a second time to sell me the SIM card since they weren't willing to help. The worker had a bad attitude and sold me the SIM card and repeated it wouldn't work. We went online in the parking lot and successfully ported the number out via T-Mobile.com and the remaining Sprint lines were active. Moral of the story is, "Don't bullshit a bullshitter!"

I am new in town, formerly from the San Francisco Bay area. And it takes alot of adjusting to come…read moreto this commonwealth. And I was in a bind. I went to the T-Mobile kisok, right at noon. The customers were literally coming from all sides. But the lines moved quickly. Even though there was a language barrier, the manager went out of his way to help and explain things to me clearly, He also delegated to his staff while multitasking 3 customers. I was returning a phone, because it was a replacement for one I lost, then found a week later. Also, I needed the money to help a friend of mine, very quickly, so I returned a new phone I bought. There were the service charges, that I already knew about, but the agreed to refund me in cash, and were very helpful. Also, he gave me the old sim card to help me fix the old phone. They were a bit too helpful, because they didn't have enough money in the till to pay me. Some quick thinking allowed me to buy a speaker and split the difference. All this while handling a line. It was amazing how so many people could work in such a small space. The phone was returned, my friend got the money she needed, and the day was saved. This is not the only event, as I have renewed and bought things for my phone in the last few months. I have found the staff members on their own to be helpful and courteous. It is nice to see a good functional business here, and be treated well. Bueno, t-Mobile of Aguadilla, Yo Me Gusta!

Super transparent business and doesn't over charge you simply tells you what he recommends and what…read morewill fix your device. My wife got her screen replaced in California and less than 2 weeks it went completely black with water damage on the inside. This gentleman made it better than new OEM quality materials. Highly recommended for any repair and super trustworthy 10/10

Paid 250 plus for a screen replacement and some kind of 35 vacuum water suction thing . Phone is…read moreworking better but screen is flickering off and on still , definitely still need to get it checked out further . Unfortunately this was the only shop in town so I had no other options but to pay the overpriced screen replacement . Screen replacement is usually around 60. This guy is laughing all the way to the bank. I handed a card to the cashier to pay and he claimed his card machine wasn't working and he only accepted cash . This caused me to have to walk to Walgreens and pay an additional ATM machine fee to pull out cash . After I overpaid for the service , he so nicely offered 15 percent off items in his store ... I wasn't amused . He also offered to sell me an overpriced "waterproof " case to hold my phone . As he was showing me how the case "worked " it was falling apart . If you are in an emergency situation like I was it'll get the job done but by he pricing is unreasonable .

My iPhone 5 suffered battery issues while on vacation in Puerto Rico. I called iTech & Smartphone…read moreSolutions and within an hour I was there and they had my phone fix. They were professional in there interactions with me and the price was reasonable. Thanks guys

Great, fast and reasonably priced service! Friendly and knowledgeable staff. Clean and comfortable…read morepremises. Central location.

el mejor en San Juan.. beautiful service, knowledgable fast and efficient for multi types of phone…read morerepairs and other functions

From the owner: Reparacion celulares, mobile phone repair, Desbloqueos AL MOMENTO…read moreVenta de Celulares, Activaciones, Pagos y Recargas