Joe Really cares about his clients and his office staff goes above and beyond to service their…read morecustomers.

From the owner: The mission of the Joe Vitale State Farm office is to provide Wyandotte and surrounding Wayne…read moreCounty with reliable insurance coverage they can count on. We can help with auto insurance, homeowners insurance, life insurance, renters insurance, business insurance and more. Call or stop in any time to meet with our experienced team and stay covered!

E.W. Smith made an error in assigning a date to one of my four policies and, despite multiple…read morerequests and opportunities, failed to make a straightforward correction. As a result, I chose to take my business elsewhere, and they lost a long-term customer.

I have been a client for 48 yrs. My service has always been beyond amazing. i have had 2 agents…read moreretire I've been with them so long. I had a catastrophic loss of my home and they carried me through without any issues. When we had trouble with contractors on the new build, my agent stepped in and took care of it. There are not enough words to say how pleased I am with their care of me and my family. Advice is always stellar and they are not offended by my looking around at other agencies upon occasion. I have never found anyone that comes close to the quality.

I have been a customers here since 2009. They have always looked out for me and have had the best…read morerates for identical or better coverage. The continually look for ways to save you money. They just saved me an additional $600/year and THEY contacted ME to offer it.

From the owner: Since 1947 we shop and compare rates for you on Auto, Home, Business, Life, RV's, Motorcycles,…read moreBoat, and Rental Property insurance for the entire state of Michigan. We work hard to find the best company, with the best rates, that fit your needs, so you do not over pay for insurance and still have great coverage!

Called to see if I could get an auto quote. The person asked if I had coverage....I told her that…read morewe did until yesterday. She basically told me to call elsewhere. Her tone was that of...why would they want to waste their time... I called another broker and they were able to get me 3 separate quotes that were very helpful!

THERE IS NO WAY UNDER ANY CIRCUMSTANCES I WOULD RECOMMEND THIS PLACE. Sue Holbrook seemed nice at…read morefirst, then it was a rapid decline from there. After I signed up I received a notice from the actual insurance company they had increased my quote by $800. I call, Sue says she will look into it but doesn't return the call for at least 10 days, then has an excuse why it took so long. Is it so hard to pick up the phone and at least update your client as to what is going on. The problem? Sue failed to completely copy my records proving I had prior insurance elsewhere. The original quote never materialized and I was told there was nothing that could be done; it was a decision made by the company. Then Sue 'offers' to get a quote from a different company, says she will call back next day; never called to this day. I called and left 3 messages, no return call; this is BS. My job was a customer service expert for a very long time, and I promise you this is not what real customer service looks like. As a local TV station recently stated in one of their stories, common courtesy isn't common anymore. Needless to say I went elsewhere.

My aunt was a victim of the huge fire that destroyed American House of Southgate on October 24,…read more2025.. Steve and his team were patient and wonderful in answering our questions, directing us in filing a claim, uploading necessary information and assisting in getting her claim processed as quickly as possible. They not only listened to the "business" side of going through this process, but he and his team of caring people took time to listen to her story of trauma and distress over losing everything she owned with honest and sincere empathy and compassion. As of this weekend, her claim has been settled, she has been able to replace what she needs to move forward with her life in a new assisted living facility and although they could not replace her lost memories and precious treasures, they assisted in giving her what she needs to begin again. We cannot thank them enough for everything they did for us during this terrible experience and we are so grateful she had Renters Insurance as some of the 87 residents who were impacted by this tragedy did not. Deborah K.

Steve Hargrove state farm insurance office is one of the best that I have found. His staff is…read moreamazing. They don't sugarcoat the truth about insurance.They give you the best price around for insurance. I would recommend this office to anyone they are amazing.

After my accident Scott was with me all the way. He's not your average agent. Best agent ever.read more

I have been a customer for many years. Great customer service and I would recommend them to my…read morefamily and friends. Always answer all of my questions and just recently helped a great deal with a claim. I feel like I am in Good Hands.

I have been a loyal customer for many years. I had problems years ago with them not processing the…read moreauto claim in a timely manner. It took month's to complete. Then they hired some new people and were actually very good. I need them to fax my Insurance info to the credit union so I can refinance my house they can't even do that. I've called twice and requested this and its been two weeks now and still nothing. I found out that all the good people left and the old ones from twenty years ago are running it again.

From the owner: We are an independent insurance agency that is built on integrity and customer service.read more

I have been using Howey and Associates for my business and personal use for over 20 years. They're…read moreexcellent to deal with and are always looking for the best price with good coverage from several different insurance companies. I'm always surprised to hear when people tell me they can't get a hold of their insurance agent. Mark Revesz at Howey and Associates always gets back to me immediately or within 24 hours at the most. I also appreciate the coverage that he gets for me works well when I do have to make a claim.

Go somewhere else. They really aren't agents and their prices are extremely high compared to other…read moreagencies. Customer service is severely lacking as well.