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    Assured Restoration Services

    5.0 (8 reviews)
    Closed 6:00 am - 7:00 pm

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    Services - Assured Restoration Services

    Damage restoration

    Environmental testing

    Mold remediation

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    14 years ago

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    8 years ago

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    8 years ago

    awesome company, really helped me out when my water heater broke. Ask for Mike the owner he's GREAT!

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    10 years ago

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    Paul Davis Restoration & Remodeling

    Paul Davis Restoration & Remodeling

    (9 reviews)

    I am extremely disappointed with Paul Davis Restoration of Greater Columbia and how our restoration…read moreprocess has been handled. The initial visit took place on November 13, 2025, with Topher Daniel (Recon Estimator). During that visit, he explained the process and stated he would return once mitigation was complete. My husband notified Topher on November 18, 2025 that mitigation had been completed, and again on November 24, 2025, after we received confirmation from USAA that payment was issued and approval was given for Paul Davis Restoration to begin the restoration process in our home. Since then, communication has been awful. We were understanding and took into consideration that the holidays were approaching, but there was ample time to at least initiate the project or provide clear communication. Multiple areas of our home were affected by the leak, including two bedrooms, the hallway floor and wall, and the bathroom floor. As of now, our toilet is still sitting in the hallway, which speaks volumes about the lack of urgency. Finally, on December 9, 2025, we met with Miles M., Project Manager, to discuss and select flooring. A week later, Miles dropped off two boxes of flooring for the bathroom. During that visit, I asked for a start date and was assured the project would begin the following week (December 21, 2025), with a few days off for the holidays -- which we were completely fine with. However, there has been zero communication since then. Today is January 5, 2026, and no work has been started, no updates provided, and no follow-up communication initiated. If Paul Davis Restoration of Greater Columbia did not have the manpower or staff to complete this job, they should have declined it rather than accepting payment from USAA and leaving our home in this condition. This entire experience has added unnecessary stress to an already difficult situation. I truly hope USAA thinks twice before referring this company again.

    Water damage mitigation was done by another bad company . They caused more water damage . When…read morethey turned it over to Paul Davis Restoration in Lexington. I talked with Shawn, then Justin, then Nick and then Chris. No Restoration was ever done. Guess they have project managers but no workers!!!

    Assured Restoration Services - damagerestoration - Updated May 2026

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