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    2 years ago

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    Excel Care Center - Leaving food and trash on the floor

    Excel Care Center

    3.0(4 reviews)
    2.4 miUSF

    Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

    The beds are hard, it smells like urine in the hallways and it's hot in the room, we later found…read moreout that the air was off!!, the bathroom are dirty, the sink has spots on it. The nurses laughed at the person that was here (not naming the person for privacy) but they said they laughed at them because they had a language barrier between (the person only speaks Spanish). The care here sucks they haven't taken care of the person well. WOULD NOT RECOMMEND COMING HERE!!!!

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    Excel Care Center - 2nd picture

    2nd picture

    Excel Care Center - Dirty sink

    Dirty sink

    Excel Care Center - Rehab Room

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    Rehab Room

    The Bristol at Tampa Rehabilitation & Nursing Center

    The Bristol at Tampa Rehabilitation & Nursing Center

    1.4(9 reviews)
    1.6 miUSF

    I was hesitant about this place due to a few horrible reviews. But I'm quite pleased with the care…read moremy dear friend is receiving. Sure it needs updating, but it's clean, the nurses and staff are friendly.

    My mother stayed at this facility for five days of hospice respite care when another hospice…read morelocation was full. Our family had several concerns during her stay. Some of her personal belongings, including clothing and shoes, were misplaced and later had to be reimbursed after several months of follow-up. During one visit, I found her alone in her room in soiled clothing without water available. On another occasion, her meal tray was delivered and placed on a table without assistance, even though she required help eating. In addition to the care concerns, we experienced significant delays and challenges resolving reimbursement for the lost items. We were also billed for prescriptions that our family does not recall authorizing, and we are still working through pharmacy billing questions. Based on our experience, the facility appeared to be understaffed, and communication and follow-through with management were difficult. I encourage families considering this facility to ask detailed questions about staffing levels, care protocols, and billing processes.

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    The Bristol at Tampa Rehabilitation & Nursing Center
    The Bristol at Tampa Rehabilitation & Nursing Center
    The Bristol at Tampa Rehabilitation & Nursing Center - Roof in memory care. The drywall is rotten and riddled with mold. They didn't replace the drywall they just reinforced the rotten ceiling

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    Roof in memory care. The drywall is rotten and riddled with mold. They didn't replace the drywall they just reinforced the rotten ceiling

    University Village

    University Village

    3.2(5 reviews)
    2.0 miUSF

    University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

    A horror show. My mother's was brought by ambulance to this facility after having to transfer for…read morecontinued COVID care. The ambulance people had to wait while they actually made the bed she was admitted to. TWO HOURS later, sick as a dog...not a SINGLE Nurse, CNA or staff member had been to see her. TWO HOURS she sat sick, and alone. We had to physically go confront them at 9:00PM to get staff to her. They took Her a sandwich. They did not change her out of her hospital gown- they did no medical care and did not even administer ANY of her meds that night nor the next morning.. NUMEROUS calls by numerous concerned family we're unanswered, and not one single call back. By the next morning my elderly mother was begging us to get her out of there and we called to let them know we were coming to remove her to please make the necessary arrangements. Once again FOUR hours worth of phone calls were unanswered and not a single call back. We literally had to show up at the place and threaten to call the sheriff. Unfortunately once we were able to get her out of the place we had to contact them to get an order for home health care which is where we brought her and the administrator of the facility told our Home Care Case Manager they C OULD write the order but THEY would NOT. Even after denying her basic medical/human care they refused to assist my mother in getting HOME HEALTH CARE! They said they COULD but they WOULDN'T.

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    University Village

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    Moffitt Cancer Center - Exterior

    Moffitt Cancer Center

    2.6(220 reviews)
    2.7 miUSF

    Everyone is so helpful. The medical professionals are not only professional but care and ask how…read moreyou are doing and take time to listen. We were so blessed to see the doctors here for a rare cancer. Anyone fighting cancer, definitely give Mofffitt a try.

    I came to Moffitt as soon as I found out I had head and neck cancer. They treated me well and…read moreseemed concerned. they told me the particular cancer I had was very easily treatable and I had a 95 percent of a full recovery. Then I explained that I was two and a half hours north of them and I had found a small clinic just 5 minutes from my house, as the treatment I needed would have required two treatments a day for six weeks. Suddenly, the tone changed, as did their body language. They told me if I went to the local clinic I was risking my life and would more then likely have a far less chance of recovering. Like they had a magic treatment of some sort. They tried their best to scare the hell out of me in plain English. While in fact I had noted the radiation machine they had and compared it to my local clinics. They had the very same machine and plan as my local clinic right in Lecanto Fl. I completed my 6 weeks of treatment and while it was rough, it did in fact help me. it's been 7 years. I would not recommend Moffitt at all for any type of cancer treatment. They didn't care about me or my situation. All they cared about was their numbers and studies. I love my Doctor. Dr Joey Bennitt. they did a great job and saved my life. If you get diagnosed with cancer, take a minute to really think about what will be the easiest for you and your family. these small clinics are a lot more personal and you see the same people every day during your treatment, while at Moffitt you never see the same people twice and they seem to be taking advantage of your diagnoses and will use it to their advantage to have you open your check book and say do what ever it takes. Truthfully, all the treatment facilities are the same and will do the exact same thing to help you. Don't fall for their scam. 7 years doing fine!

    Photos
    Moffitt Cancer Center - Trash, iv pump that has food ( tpo) spilled on it dripped all over the machine and to the floor

    Trash, iv pump that has food ( tpo) spilled on it dripped all over the machine and to the floor

    Moffitt Cancer Center - 3 months post surgery, back to worshiping at church

    3 months post surgery, back to worshiping at church

    Moffitt Cancer Center - This is a dirty tube ...my sister's G tube that goes into her body. Asked why it was not changed dr said it didn't need it.

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    This is a dirty tube ...my sister's G tube that goes into her body. Asked why it was not changed dr said it didn't need it.

    Northdale Rehabilitation Center

    Northdale Rehabilitation Center

    2.2(11 reviews)
    2.2 mi

    I am very pleased with the personalized service my mother received at Northdale Rehabilitation…read moreCenter. Her short term stay was our first experience at a rehabilitation center. Giovanni Punta was very professional. He collaborated with Sarah and the rest of the staff to make sure that all of mom's needs were met. She really enjoyed the physical therapy, dining, and activities. Her nurse, Tanda, was skillful, sweet and took great care of my her. The woman at the front desk was always very welcoming. I appreciate how everyone worked as a team to make sure that my mom's stay and transitions were pleasant.

    Whatever you do not send your family member to this facility. They lack communication and are…read moreextremely short handed so your loved one can go without seeing a nurse or CNA for a long period of time. The doctor is well if that's what you want to call him does the bare minimum my family member started to get foot drop and I mentioned it to him he stated he would tell PT no one ever came by to resolve with a boot. A lot of times I would walk in and my family members water was on a table across the room or their clothes smelt bad. If they are nonverbal you will never know what is truly going on. I pushed the nurses button a few times and I would have to wait awhile before I saw anyone come in. Often times they will speak in another language in front of you which is extremely unprofessional but you can tell the staff is dissatisfied working here. I met one amazing CNA and wanted to give her recognition because sure she was great and still yet to hear back how to reach her. My family member left in an ambulance if that tells you anything and unfortunately passed away I wish I took them out of here sooner. Do me favor do your homework and send your loved ones to another facility I still have yet to hear back from Northdale and regret ever picking them to care for my loved one.

    Photos
    Northdale Rehabilitation Center
    Northdale Rehabilitation Center
    Northdale Rehabilitation Center

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    Aspire - occupationaltherapy - Updated August 2026

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