I'm here now. It is top of the line and I'm grateful to be here. It is a lovely environment with pleasant aids, competent physical therapists, and caring nurses. ...and the food is good read more

My sweet Mom is currently a resident here. She is recovering after some major surgery. It is beautiful inside your and out. I told her I would only let her stay at a resort. If it only had a pool it would be. I toured a couple of places and this one and their location called the East side are excellent. They don't stink which was a priority for me. My Mom is really fussy about the food she will eat but most of the meals are good. She can choose what she wants daily and they accommodate her. The staff ratio seems adequate and I can at least leave her knowing she will be ok. Her room is huge too. The Case Manager at the U of U Hospital is the most horrible person I have ever met. She was trying to put my Mom in these horrible places. I had to take over the process. When I got here I asked the admitting Nurse if Case Managers get perks from these places. She said that they do get paid but the Parent Company Of Aspen Ridge do not pay because they don't have to. They are the nicest place in town. I've already told them to hold me a spot in about 20 years it's that nice. Demand that your loved ones only get the best and this is the best. read more

Mom is there due to a broken hip. Place is clean and smells nice. The staff is nice and is always around to help.

Caught nurses charting medication as being given to my mother when it was not. When she rang for help to get to the toilet one night, the CNA told her,"You just went. You can't possibly need to go again. You'll just have to wait". She fell at facility and was instantly disoriented (I was there within 30 minutes of the fall) and when I expressed my concern to the nurse, she told me it was just what happens with age. They tried to discourage me from requesting an ambulance. I insisted, and my mom spent 7 days in ICU with critically low sodium levels and a hip fracture. I have no doubt if I had left her at Aspen Ridge West that afternoon, she would have died. The place is clean , but there are not enough CNA's and aides. One male nurse gave my mom medication and she instantly became violently ill, and he just stood there while I tried to get towels, a waste basket, and stuff to clean her up. He just stood there and looked at her and walked out. Scored high on the Medicare star rating system. Don't be fooled . It may look a little nicer than most skilled nursing facilities, but the care is the same......non existent. read more

My mother had hip surgery and I wanted her in a facility that was closed to my job for the ease of visiting at lunch time and after work. The facility is absolutely beautiful and clean. They were even installing new carpet and painting while my mother was there, and they accomplished that task in a very efficient manner without the fumes of paint, etc. They took the carpet up in sections, so as not to disrupt the function of the facility. The staff was very nice, attentive and always helpful. She was assigned at least 3 personnel staff per shift. The food they served was fabulous. The administrative, nursing and transportation staff were always very professional, courteous and helpful in every way, most of all patient. If my mother needed another skilled nursing facility or rehab center in the future, this would be the one. It was so nice to be able to put my mind at ease about where my mother was recovering. The previous facility in West Jordan had really gone down hill. Thanks to all of the staff as Aspen Ridge West for taking the best care of my mother. I will be forever grateful to Aspen and their very professional staff. read more

This facility is beautiful but it's the staff that really stands out. They were so good to my angel mother. Our family is very grateful for these kind, caring pro's. Outstanding. read more

I have been in their care for the last 5 weeks and find them to be great. Both the Physical (Jeff) and Occupational (Omar & Kimmy)) are all exceptional therapist. They explain why they have You do the therapy you are doing and push you through it I fell and broke my fimar (hip). I could not put any weight on my leg. I was unable to move my leg and unable to to even get in or out of bed. I am not running any marathons but I am riding a a bike for 20 minutes, transferring hoops from one coat rack to another and walking. I will be going home in a few days (expected stay was 2-1/2 to 3 months Thank to the therapy staff for working me. The kitchen served great meals and are very delicious. The nurses and CNAs are very responsive and caring. I highly recommend this rehab facility!! Rick R. Florez read more

My 96 year old mother was sent to Aspen Ridge after a mild stroke. The stoke affected her eye site. She may be 96 but she doesn't have any mental issues, no dementia. One night while sleeping 3 employees entered her room and rummaged through her personal belongings. She called for the nurse who told her the staff were looking for an air mask. The next night I was leaving and there were the 3 women at the nurses station, talking to the nurse, all friends that don't speak very good English. Mom spoke to her someone the next day about what had happened, he said it happens often. If you are young it might be a great place to go, if you are elderly and vulnerable don't let your family put you in. You won't be safe. read more

My Grandma was a patient here. She LOVED it! She always felt like she was at a 5 star hotel. The food is delicious! The CNA's and nurses are very attentive and are always happy to help. Her therapists were great with her and gave her the confidence she needed to get better. Upon discharge they offered many resources to help her succeed! I'm very grateful for the care my Grandma received! They go above and beyond!! If you need to be in rehab, this is definitely the best place to be! read more

My mother was admitted here for transitional therapy. The second day she was there her feet started to swell. The fourth day she had an episode of uncontrollable shaking (so hard she was biting her tongue), chills, headache. We talked to the nurse and she said it was due to the hip surgery. We trusted that. She had two more episodes while there and the swelling didn't get better and she just didn't feel well at all. When we left (3 weeks she was there), they sent us home with all her meds. I noticed her Lasix (a medication she has taken for years for congestive heart failure) was not in the med bag. I checked, rechecked and checked again and it was not there. However, her potassium medication was in there and she had been taking that daily. FINALLY, it all came together. They weren't giving her the Lasix, which made her retain water but moreover, they were giving her potassium that can only be taken when taking Lasix. That is extremely dangerous! What bothers me most, is they didn't seem to take her episodes seriously when I reported them. They didn't even investigate what was happening to her or monitor her at all. I'm not one to complain but that's my mom. Personally, I don't care how pretty the place is, if they can't get the elderly patients meds right, then obviously that's extremely dangerous and not something any facility should overlook. read more

Do not put your loved one in their care! They are cruel, and incompetent. The stories my grandma tells are shameful. She was there for a few weeks at the end of 2014 and the beginning of 2015. This place should be shut down! read more

I was called by a person at this number and asked if I was the parent of ___. I said no, you have the wrong number. She apologized and hung up and then proceeded to call me back, to which I denied the phone call, and she left a message telling me that they wanted to notify me that ____ had been admitted to their facility. I think this is illegal and I would not want anyone I know to be in this facility knowing that they are so non-chalant about their confidentiality policies. read more

This is a wonderful facility. The staff have been very kind and diligent in taking excellent care of my mother. I am not sure why the other reviewer said those comments. It has not been our experience!! read more