My mom was living there after a year or more when we noticed mom's memory slipping. It was not…read moreimproving. We talked to management to let them know we found another place for her to live that takes care of her specific "Alzheimer Needs", such as meals, bathing and medication assistance doctors appts. & anything else she needs. We told _______ we are paying the down payment today. We went in her office to discuss our options. We were told that Fairwinds has staff that comes in residents apartments to help with everything I just listed above. Man we were happy ! As we didn't know how mom would have handled the move. We were so relieved we didn't have to find out. All her needs would be met! We were very honest and upfront about mom's condition. We said sure let's do it! Mom can stay in her own apartment that she knows. GREAT! We were so happy and ________ made us feel like this was the right decision. We were told the extra cost and felt it was justified because getting her bathed is a chore and we are not caregivers & really didn't know how to bathe an elderly Alzheimer's mom. Mind you she was only 98 pounds but she was feisty and would speak her mind and fly the bird at you sometimes. In less than 48 hours she was comatose. She wasn't walking, we don't know if it was by choice or she forgot how. This went on till we secured her a spot at Fairwoods; they specialize in Alzheimer's/Dementia care. By the time the "NEW" home came to evaluate her she had lost a considerable amount of weight. We had to get her out of there. She either clashed with _______ or just was stubborn and shut down. Update now... has appetite is back, she gained weight, is actually getting herself down to the recreation room to socialize. We don't know if she thinks she's out on the town or what! But a very happy mom now!

The Care Quality is great and the drivers are outstanding!! The facilities are great, clean and…read moreprofessional. The staff are all great!

If I can sway even one person from placing their loved one in the Memory Care unit, the time to…read morewrite this review is worth it. Avoid at all costs. Good RNs are working there, but they are understaffed and undersupported. The staff are often temporary hires who fill on an occasional basis so there is little consistency. There is a lack of supervision and care. Further, the prescription provider used by Rockwood, Omnicare is awful. Look up "Omnicare Scam" or "Omnicare Reviews" to see the multiple federal cases against this subsidiary of CVS. We paid over $1,000 for unneeded prescriptions due to the relationship between Rockwood and Omnicare. Neither would take responsibility.

From the owner: Happy Memorial Day! Although our campus is open to residents and guests, our marketing office is…read moreclosed in observance of Memorial Day.

We moved my Mom to Aspen Sept 1 of 2020, still had Covid restriction so she was given the…read more"quarantine" room, a private room. She settled in ok, care givers were great but communication between myself, and management was frustrating...then original owner sold facility. New owner switched up management, hired a new facility manager and what a difference. I was was kept informed, everyone felt more personable, more relaxed. They go above and beyond, I mean way beyond. That staff is exceptional, actually not staff but family. Today is Monday, my Mom passed Friday night 8-1-25, she was 98 and 7months, still a smarty pants. Caregivers and Hospice employees came in on their days off to hug her with tears. Can't express how much I appreciate Aspen staff. She loved them...I love them. Don't hesitate to check them out

From the owner: Aspen Quality Care is an Enhanced Assisted Living Facility, specializing in Alzheimer's/Dementia…read moreCare, Mental Health and Diabetic Care Management. We are located in North Spokane, at the "Y". Lead a life that's free of compromises and restrictions. At Aspen Quality Care you have the opportunity to meet new people, get involved in activities, and continue the enriching process of personal growth thanks to various services, amenities and activities catering to you. Aspen Quality Care offers assistance with activities of daily living, including Daily assistance with bathing, grooming and dressing, toileting and walking; Assistance with Medication; Continence Care and Management; Escorts and assistance with walking and Transfer Assistance; Array of Menus: Three delicious meals & snacks; Dining assistance and special diets; Behavior Management; Assistance with reminders and redirection; Access to health & medical services. Medical care and assistance within the guidelines of Nurse Delegation state law and Physician orders; Housekeeping and Personal Laundry services; Social and recreational activities. Our Building Features Dining Room with a large family style dining table; Living room area with television and recliners; Deck area for fresh air and sunshine; Gardens surrounding the back yard area for residents who enjoy gardening.

This is a family-type environment for long term medical residents. Emmanuel and Faith operate the…read morehouse as if every resident is part of a large family. They do a really good job of tryign to make everyone feel important and I can say with confidence that Faith is the best caregiver Ihave ever had.

I went to Regency at Northpointe for many years. First as a PT patient and then as an independent…read more Then several years later I fell and broke some bones so I became a Regency resident for a couple months. The people there are so kind and patient. They used to have a pool that I used for years. It was wonderful but then it quit working and they got rid of it which I thought was really too bad. I'd probably still be going there as an independent if they had the pool. This is a wonderful place and I miss it. Kevin is the head of the PT department and he is outstanding!!!

From the owner: Regency at Northpointe in Spokane, WA offers Skilled Nursing and Long Term Care Services while…read morefocusing on the unique qualities of each individual in a compassionate and caring environment. Our experienced team of nursing, dietary, social services, therapy, therapeutic recreation, and certified nursing assistants provide physician-directed care, based on the needs of each individual. Our programs offer a full range of treatments when recovering from a serious injury, illness, or surgery. Through collaboration with the resident, their family, medical providers, and our staff, we develop a personalized plan that promotes faster recovery so the resident can return home sooner.