1. Aspen Grove

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Lambertville, MI

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6 years ago

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Sonida S.

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Senior Star at West Park Place

Senior Star at West Park Place

3.7(3 reviews)
4.7 mi

My 92 and 94 year old parents moved from their home of 60 years to West Park Place almost 9 years…read moreago. The length of their stay should indicate how pleased we have been with the facility. Staff turnover is VERY low which gives my parents a sense of stability and friendship. My blind father is not always the easiest man to get along with and the WPP staff interacts with him in a patient and understanding manner. It is not a huge establishment which makes it easy for an elderly person to navigate. Being only "assistant living", one never sees medical carts in the hallway which is nice. My sisters and I feel like we can call the front desk at anytime and be greeted with recognition and they are eager to answer questions or concerns we have. The staff is incredibly friendly. The dinning room's ambiance is one of an upscale restaurant. The waitstaff is wonderful. They have a nice variety of food. I 100% recommend WPP. If you are struggling finding a place for your parents I would consider touring. It is never easy moving a parent from their home to assistant living. There will ALWAYS be an uncomfortable period where they are sad or complain about the food or other residents wherever you go. Time spent there and relationships established change those unsettled feelings. The WPP staff work very hard to make that transition go smoothly. Remember a low turnover in staff is IMPORTANT! You want your parents surrounded by employees who like their job. Good luck and don't forget to stop by the kitchen and ask for a chocolate chip cookie!

My grandparents spent their final years at West Park Place and had only good things to say about…read moreit. From the wide variety of social activities, to the nice layout of the apartments, to the dining room and food, they were happy there. It was hard for them to make this move after being so independent all their lives, but WPP allowed them to retain that sense of independence while benefitting from no longer needing to worry about cooking and being on their own. Once my grandma died, my grandpa lived four more years and seemed to feel like he was part of a caring community.

Arbors at Sylvania

Arbors at Sylvania

1.0(2 reviews)
6.9 mi

The therapy is excellent with conscientious and dedicated therapists and may be the best in the…read moreregion. Some medical staff are also very attentive to resident needs and observe standard of care requirements as implemented by adequately educated professionals. Deficiencies on the part of other staff are not due to staffing volume but could be remedied by doing what you were trained to do with quality and care. Money may need to be managed in a way better to meet resident basic needs; for example use some of the money spent on landscaping extras to fix non-functioning bathroom fans, attach bedside light cords/bed controls to the bed so within reach instead of hanging loose, falling onto floor,etc. Allow for resident to watch/listen to their own TV by providing audio via remote or another device that does not disturb roommate and others in adjacent rooms. It would also help to have staff wear ID badges so the resident know who is delivering a service.

This facility is terrible. Smelly, dirty, old, unprofessional and sadly understaffed. We witnessed…read moreelderly people being yelled at and nurses talking their frustrations out on them. Our family personally had a horrific experience that could've resulted in the DEATH of my father. A nurse came to give my father an insulin shot.... Except my father is NOT diebtic or has ever been diebetic. My father had a stroke and needed PT to gain strength and get back home! My poor father was confused when the nurse came in (he has a bit of dementia.) Thankfully a family member was there when the nurse came in with a needle of insulin and spoke up for him!! From that moment on, we decided to have our family members rotating for 4 nights - staying with my father for fear of him being yelled at, neglected or given life threatening medication. Thankfully his insurance was finally approved and we left to a much better, safer and cleaner facility! PLEASE DO NOT NOT TAKE YOUR LOVED ONES TO ARBORS AT SYLVANIA!!! My heart breaks thinking of the precious elderly people still stuck there being neglected and mistreated. They deserve so much better and so did our family. Our experiences at Arbors at sylvania are law suit worthy!!!!

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Arbors at Sylvania
Arbors at Sylvania
Arbors at Sylvania

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Aspen Grove - retirement_homes - Updated October 2026

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