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    Aspen Dental - Waterloo, IA

    2.5 (12 reviews)
    Closed 7:00 am - 12:00 pm
    Updated a few days ago

    Services - Aspen Dental - Waterloo, IA

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Amy A.

    So I wanted to wait until I was no longer a patient here to put in my review. My family of 4 all had dental visits at this location last fall. I changed jobs and my company provided insurance was only accepted at this dentist office within the cedar valley. I was hesitant to change dentists because we had a long history with our past dentist. I made appointments via phone. I also provided all of my insurance information and patient information via phone. I scheduled cleanings for myself, my two boys and my husband. Then a few days before the appointments I received separate text messages for each patient that I had to individually respond to or they would cancel my appointments. And even when I responded I kept getting messages to call them about my appointments. I confirmed the appointments but the. Received not 1 but 3 phone calls trying to reschedule my appointments because it was before Labor Day and too many staff were going to be gone. Even after I rescheduled my appointment to an earlier time- as early as I could make it they called me and still tried to get me to come in earlier. They seemed upset that I was unable to because I had a doctors appointment right before the visit. My appointment was on a separate date from my husband and kids. When I got there they performed their "complimentary" X-rays, then put me in a chair and the dentist came in to see me (after about 20 minutes- they kept apologizing it was taking so long although I seemed to be the only patient in the whole place at 2pm in the afternoon). When he came in he looked at my teeth for a moment and then tried to sell me a slew of treatments: fluoride treatment, teeth whitening, cancer screening etc. I declined all of them. I just wanted a cleaning and a check up. Then they had me go to the billing person to pay for the cleaning. They had already billed my insurance to see what my copay was. So I paid my copay before anything had been done. Then they scheduled my appointment for my cleaning. I was like "um that's what this appointment was for". Nope. As a new patient they make you do X-rays and pay and then schedule a 2nd appointment for the actual work. So I had to take off another afternoon of work! When my boys came they did the cleaning the same day. But when my husband came he had to have two appointments too. It seemed like all they tried to do was sell us extra services. Don't try to sell me a cancer screening if I have no genetic history or smoke. Look at my chart and my teeth and if I need it then recommend it behold a doctor order an ekg on a patient exhibiting no heart distress? I think not. The teeth cleaning was not thorough and was rushed. I think they only had 1 dental hygienist. She had to clean everyone's teeth. The rest of the people were for X-rays, reception, billing and she was the only one doing all the work. The place was clean, the people were nice. The dentist was nice. But that's the only reason they get 2 stars. They are a corporate monster that is just pumping customers through with an algorithm. When my husband was offered a better dental insurance through work we jumped at the chance to change. When I told my 11 year old we had dentist appointments he asked "it's not at the place we went last time was it?" Even the 11 year old saw a difference in quality. Never again. I don't recommend this place to anyone. If you have other options take them.

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    2 years ago

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    1 year ago

    Ripoff expensive wouldn't go there ever again. Can't accept most insurances why would I want to finance my dental repairs

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    3 years ago

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    2 years ago

    Had a broken denture to walk in to get it fixed Stacy did an outstanding job Fit better then it was before broken

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    3 years ago

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    8 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - Aspen Dental - Waterloo, IA

    Comfort Dental

    Comfort Dental

    5.0(1 review)
    2.0 mi

    I've had many dentists. This one is the BEST. Very knowledgeable, highly skilled. I found…read moreComfort Dental several years ago, and I am staying put! Not just "drill and fill", but root canals, extractions, dentures, IMPLANTS, and more. Medical and cosmetic. As a visiting patient, I have come to learn of Dr. Bayati's knowledge of engineering and architecture. (He rebuilds airplane engines!) These knowledges compliment dentistry. Understanding the way various shaped teeth apply pressure when you bite, and how to design various prosthetics and/or implants to ensure maximum hold and correct bite. And much much more that I'm sure I do not understand. But as a patient and an observer, I realize that this additional understanding is very complimentary. When I meet a person who mentions a dental concern, I tell them they should visit Comfort Dental. Prior to Comfort Dental, I have never had a dentist that I felt worthy of a referral. The difference is huge. That is why I have taken a moment to write this review. Every so often, you have a great experience so positive that you want to tell others. That is my experience every time I visit Comfort Dental.

    From the owner: Comfort Dental is a general dentist office you can trust. Our priority is to take care of you while…read morealso improving and maintaining your oral health. Bring your whole family to Comfort Dental--we cater to kids and adults of all ages. We offer a wide range of services, including: General dentistry Implant dentistry Root canal treatments Tooth replacements Full-mouth restoration Denture implants Making dentures tighter with implants With over two decades in the industry, our dentist has the skills and experience necessary to bring you exceptional dental care. He graduated from the University of Iowa in 1995 and is proud to offer your whole family superior general dentistry services. We serve Waterloo, IA and the Cedar Falls area. Call today to schedule your appointment.

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    Aspen Dental - Waterloo, IA - oralsurgeons - Updated May 2026

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