My elderly mother received top notch care today from Aspen Dental in Statesboro, GA. She was in so much pain from a tooth that needed attention. They took care of it showing kindness and expertise throughout the process. read more

Maybe the BEST experience I've ever had at the dentist. A cleaning, fluoride treatment plus three fillings in an hour and ten minutes. And NO pain. I'm 79 years old, and thankful for the Statesboro office. Friendly and professional! read more

I have never had a worse experience of any kind . The woman dentist was arrogant disrespectful and self-important unless you want to be treated poorly and kept in the dark I definitely would not recommend Aspen Dental of Statesboro . read more

DO NOT GO HERE!!! I'll start by saying the dental assistants and front office staff are great and knowledgeable. But the actual dentist, Dr. Chapel is TERRIBLE. This woman is running a terribly unethical practice. She sees way too many patients in one day and rushes through whatever dental work you have to get done and on to the next poor unsuspecting patient. My poor mom spent thousands on dental work and has to go back up there twice to have two veneers refitted because they were loose. My mom was confused when she went back up there to have her tooth fixed as to why Dr. Chapel needed to deaden her mouth to have a veneer reglued. Well today her WHOLE tooth came out and there's a screw !? I guess Dr. Chapel did some weird janky thing as a band aid or quick fix? She's at a loss because she doesn't want to keep going up there for Dr. Chapel, who is clearly incompetent and doesn't care about her patients, to touch her mouth again. But she's also already spent thousands and cannot afford to go to a different dentist. Just please spare yourself and go to a different dentist if you're considering going here. read more

Aspen Dental - Statesboro, GA - General Dentistry Near Me - Statesboro, Georgia

ill just start by saying it took me years to finally get myself into the dentist and I had this appointment made for a month just to get there and they canceled my appointment because my phone got cut off so I didn't get the call to confirm even though I made this appointment a month ago, then she says she can reschedule it as if I didn't just say my phone was off so how would I be able to confirm the next appointment... then her boss tells her they can get me in but it's gonna be a wait keep in mind they only had one person in the waiting room, ok cool so she ask for my insurance and I have pregnancy Medicaid (Amir group), and she says that they don't take this insurance but yet when I made the appointment the lady on the phone told me that they do.. so you're telling me that y'all use third-party but yet they don't even know the things that they need to know for this dentist. yea so safe to say never again will I be going here and I don't recommend it read more

Worst experience of my life! Had scheduled root canal due to pain in the tooth (sensitivity to cold drinks mostly). The lady doing the work watched tv while drilling in my mouth the whole time. Lost the tip of the drill (in me?) I had to ask for suction or grab the suction myself while near drowning for the full hour and something they worked on me! That alone was horrible. When I came back for the crown, the lady left cement all around the tooth causing pain to radiate to my other teeth. I went back several times to have it removed. I still feel stuff between my teeth. I also now have a pain in my gums above the root canal that won't go away. Every time I go back, they claim it's something different. One guy said maybe a crack in the root of the root canal and said we should Ezra, then said it's just the cavity next to the tooth that needs to be filled after tapping on the root canal tooth which hurt, and saying "that shouldn't hurt." The fillings the did didn't hurt or have any issues with prior to having them filled. After the were "fixed" filled, I had a ton of pain. More so than just soreness. The following morning I couldn't floss between my teeth. They had filled the two teeth together. Also pain just from chewing spread all the way to my ear. I went back in and the drilled all the excess filling down (which didn't get done the first time) and said the fillings were high causing my bite to be off. They never checked the bite or cleaned the excess off before leaving the first time. They made me feel like it was my fault they left all that stuff there and drilled in my mouth without numbing it in any way. The asked me to "bare with it" as I moaned and winced in pain! Now I have a throbbing pain and sensitivity to cold on two of the fillings they worked on which worsens every day. My mouth pain is radiating to my ear and now starting down my neck. I have called twice a day for two months and have received zero call backs, even after telling them this fact. They also changed our agreed upon plan and price without telling me. I found out afterwards. I have more pain and problems than before I visited Aspen Dental. I highly advice using anybody else first! read more

It took forever to get an appointment and I guess they have a website that you can use to sign up for appointments but it never has ANY availability. Finally called them and got scheduled months out. Then, when I'm paying they try to overcharge me beyond the agreed price and then tried to tell me that's just the way it is. Eventually they drop the random charge... Getting the actual exam was a pain. It took forever and I could overhear them saying how imagining weren't done right. Mind you the entire time I'm in pain just for y'all to not get it right?? I get my cleaning with no issues and then come back for fillings. Fillings went fine for the most part. Afterwards I had a lot of pain. I had NO PAIN before coming to Aspen....As directed, I waited to see if the pain would go away but it did not. It has now been an entire month with no assistance from Aspen. I called three times leaving detailed voicemails confirming my identity and issue with no return call. I started calling all day until I got an answer. I was then told they have no spots open for me and would put me on a waitlist. Mind you, I can barely chew with part of my mouth without extreme pain. I called back a week later since I had not heard back and once again redirected. As of today, I still have not received any help or even have an appointment set up. It seems they have too many patients to provide actual care to and won't take care of medical errors that arise from their care. They are not organized at all and when people are having pain to the point that they can't chew, a waitlist is not an appropriate way to "intervene". This is patient neglect and extremely unprofessional. read more

I have nothing but good things to says about the statesboro location! They got me out of pain and in and out quickly

I am experiencing swelling and pain in my gums so I was looking for a dentist in the area that is actually open on Fridays because that is the only day I can take off of work without it counting against me. I found Aspen dental online. I called the appointment center because you have to have some sort of special degree to figure out how to navigate the appointments online. They informed me that the earliest appointment in statesboro was 2 months out, but was pleased when they said that the had an available appointment at their Rincon location for the upcoming Friday. Rincon is about an hour away from where I live, but anyone who has ever had tooth pain knows that it's a small price to pay to get rid of the pain. So, I cancel my plans to work overtime that day in order to make this appointment. On my way to the appointment, I get a text stating that they need to reschedule the appointment. So I called. The lady on the other end of the line proceeds to tell me that the appointment center that I called is based in New York and she scheduled me for an appointment that was reserved for patients 55 years or older. Unfortunately, she would have to reschedule because I'm only 43 years old. The earliest appointment she can give me is almost a month away... Somebody make it make sense?! So now, I don't know whether to believe the New Yorker when she said that the earliest appointment in statesboro is 2 months out. So I decide to drive to the statesboro location to talk to an actual Georgian to schedule an appointment. The office hours say FRI 7am - 12pm. I arrived at 7:35 and the doors are locked. Thank you Aspen Dental for causing me to lose out on $40 an hour overtime to make it to an appointment that YOUR call center made... and I'm still in pain read more

Have had a great experience with everyone here. From front desk to Dr. Chapel everyone has been great. Lauren rocks too. Highly recommend.

I got initial bite wings and scans done and was going to go back for mouth work. My dad was diagnosed with cancer, stage four, soon after and I was recovering from surgery. Well, my dad fell and broke his hip and to be taken an hour away to Savannah to get pins inserted and stay a few days before going to a rehab center. I spaced on two appointments dealing with my dad; I was the one who'd found him on the ground when he fell. Aspen Dental couldn't, wouldn't, work with me to reschedule. They acted as if I'd just skipped the appointments because I didn't want to go. My dad BROKE HIS DAMNED HIP BECAUSE OF CANCER and they couldn't manage to work with that? They said I was now on walk in basis. I haven't been back and I never will go back. To any location and o won't recommend them to anyone. I will tell everyone I possibly can about this and them, and how cancer isn't serious enough to them to be able to reschedule appointments. By the way Aspen, my dad is DEAD now, so me missing those appointments was serious, which I tried to emphasize, but you didn't care. I will never forget that. read more