Dr. Truelove and his Staff are awesome. The folks at the office are friendly and customer focused…read more You can tell they are organized and have their stuff together. I was greatly impressed and appreciative to be under their care. I highly recommend them.

Giving accurate information would be preferred and having an office manager who is kind and…read morecourteous to your clients would be ideal. She was very rude to me and was not calm at all while taking to me, I don't know if she was having a bad day but I felt that her attitude was very unpleasant and unprofessional. I leave reviews to give my honest experience and feedback not to strong arm the practice into writing off fees due for services rendered. It was only $60, not a big deal but it's the way you handle the situation that makes a big difference even it that just means speaking politely and nicely to your paying customers. The office manager said she would send a link to pay that bill after our discussion and it has still not been sent to me, again very disappointing.

Going to be honest, this year was the first time I've been back to the dentist in 20 years, lol. A…read morefriend referred me here and I'd say they were friendly and professional. When doing the Xrays, I thought I'd have to go to a separate room and have a machine rotate around my head.. but it's different now. Everything is more technologically advanced these days, lol Glad to say that I was cavity free surprisingly! Keep brushing and flossin y'all

Update - seems like they are paying for ppl to write fake reviews. I can't trust a business that…read morecan't be honest...think twice ppl. ----------------------------------------- I think a majority of people don't like being at the dentist or matter of fact any Doctors. We think we will be treated with care, respect, honesty and compassion when something comes up. Am i wrong? [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way] Alafaya Dental Care was recommended by a friend of mine. ACTUALLY, it was more like 4 friends. If 4 for your friends go to see the same dental office, you would think, "Wow, I guess they are doing a great job!". Well, maybe I'm the outlier but hear me out. I confess. I was one of those that didn't have insurance for awhile so I didn't have the opportunity to see the dentist a lot and thus, I got some work to do on my teeth. I understood I would be spending a pretty penny on my teeth after neglecting for awhile . My first visit here -- I got my treatment plan for cavities and some deep cleaning. Cool Cool. Schedule me. My second visit -- Alright one side of the teeth was scaled and planed and a cavity was filled. A deep one, I was told. My third visit -- (about 1.5 wk after my 2nd visit) more cleaning and hey Doc, my tooth hurts on the cavity that was a deep filling. Doc says, okay *taptap*, it look likes it needs a root canal. I'm thinking over here, wow, ok, I'll bite the bullet since it hurts like a mutherferrrr. Then I was thinking wait a minute, I DID PAY for the cavity which she filled a week and a half ago (out of pocket, maybe 40-50 bucks at the most, rest was by insurance). I kindly asked the front desk lady, would it be possible to have my cavity payment applied to my root canal since I had just got it done? Literally. She's wavering and not knowing what to tell me, but says something to the effect like, it seems reasonable but let me ask the doctor. She goes back there and says the Dentist can't be reached WHILE the Dental Assistant that was in the same room, comes out and scribbles "no discount" on the my treatment paper, and slides it back to the front desk lady, WITHOUT acknowledging me. The front desk lady flips over the paper but never tells me if they were able to apply the credit. OKAY.... That was a Tuesday. Thursday comes around and I called the office. Another front desk lady answers the phone, I explained to her the exact situation of how I needed a root canal after 1.5 wks of filling and I just want a credit of what I paid for it. She didn't think like I was crazy or psychotic for asking and said it sounds logical but let me ask. I call again that same day to get the answer and the lady that checked me out last time and schedules me all the time gives me the answer. The answer was No. She says the discount cannot be given and in her exact words, "the work was performed". She assured me she had ask the dentist and that was the dentists choice. After that phone call, I contemplated of getting the work done by them further but I REFUSE to go back there. I no longer want work to be done on my teeth by people that cares more about 45 dollars than a patient that they want to see further and really care about. To quote what I said earlier, I am looking for a doctor that treats patients with, "care, respect, honesty and compassion when something comes up". This dental practice did not follow the personal qualities I'm looking for. They made me feel dumb and was not being honest when they already decided what they were going to do. The 1 star was for the hygenist because she seem genuinely nice and cared. The office was also clean, 2nd star. [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way. Office clean. Hygienist nice. 2 stars]

If I could give Dr. Bower and his entire staff a million stars I would. I have been in his care…read moretwice (once from unexpected facial trauma and once for wisdom teeth removal). I feel so incredibly lucky, grateful, appreciative to have been in his care. He is genuine and it shows. They do their best and always ALWAYS have been there to answer and questions or concerns. I highly recommend Dr. Bower and his team.

After 2 disastrous failed attempts to have my 21 year old daughter's wisdom teeth removed, Dr…read more Bower was our savior. His compassion for her high anxiety was excellent. He explained everything and instilled a confidence in her that together they would get through the procedure. The procedure itself was flawless and her recovery near textbook perfect. Thank you! Highly recommend!!

I had both my wisdom teeth removed and it went quickly and pain-free! They want to make sure you…read morepay everything before surgery which I get, I've seen some people complain about that but for me it was no problem. Great care and good service

I was so apprehensive about having my mandibular torus removed, I am a bit of a baby when it comes…read moreto surgeries of any kind. My dentist gave me a referral to Dr Whitman because I was in quite a bit of pain from bits of bone that had poked through my gum tissue. When I arrived the front desk staff was very friendly and they told me I would be seen shortly. They run so efficiently and in no time I was back with the Doctors assistant and then the Dr. came in assured me that the procedure to remove the torus was pretty straightforward. I scheduled the procedure and it went smoothly and recovery was not bad at all, within two weeks I was back to a regular diet and couldn't be more happy with the results. Dr Whitman and his staff are rockstars.

I was so nervous but this office has really great staff and everything went very smoothly. They…read moreexplain everything and assured me that things will be fine. And it was! It was fast and easy. I give this office a 10/10. Dr. Martinez was awesome!

Everyone there from the Dr & staff were wonderful. My daughter went in to get her wisdom teeth out…read more They were very caring from beginning to end. I will definitely be coming back here for my implants.

Affordable dentures did a crappy job. She now has an infected wisdom tooth that needs to come out…read moreand her dentures just broke in half. I would feel a lot better if I didn't have to go back to affordable. They've never felt right on her and that's just not fair or good for their self-esteem plus other stuff. Need help? Christopher Callahan 321-704-1140

I went there for dental help. I was charged $95.00 Cash for a Consult fee. If you don;t pay you…read moredon't get to see the dentist. I paid. The dentist didn;t seem to know how to help me in a simple procedure and I was left hanging and out $95.00. My Insurance won;t reimburse because they call it a Consult fee.

First, I will start with the front desk staff who were super courteous, professional and kept me…read moreupdated while waiting to have a tooth extracted. I was called in to prep for procedure, once I was numb and ready I want to say 10minutes top to get the tooth extracted and stitched. The nurses were amazing in keeping me calm even with my big anxiety for dental work, some humor to distract me plus assuring me that all will go smoothly. Thanks to Dr. Gomez who showed up with the skills, I highly recommend.

My kid had some teeth extracted and I can say not only was the staff polite but knowledgeable. I…read morewant to post then video of my kid but won't, needless to say hoped up on drugs is entertaining. I recommend.

The staff were incredibly friendly and helpful from start to finish. I opted for the Exparel and…read morePRF recommended by the doctor, and it made all the difference. I don't remember a thing from the procedure; I just woke up in my own bed feeling relaxed and sleepy. Recovery was smooth, and I stuck to jello, applesauce, cool-to-warm soups, and ice pops for the first week. Overall, the experience was excellent, completely pain-free, and I highly recommend the practice at Waterford Lakes.

Very shady about insurance coverage. Told me visits would be covered and they would refund after…read morethe fact. This did not happen even after my insurance company told them to refund $1574. Now, they won't return any of my phone calls.

I needed a tooth extracted and fairly quickly. Called several other practices and it was at least…read morea week or more wait or they didn't take my insurance. I was lucky they had a cancellation and got in within 2 days. Dr Crofton had a good bedside manner as did everyone in the office. He explained everything clearly and showed compassion for my fear. He made sure we followed up for the next step of getting an implant but I will need time to heal. Very pleased with this practices, especially that there were no financial surprises

I made the appointment a month and advance. Went to the appointment, and presented my Insurance…read moreinformation. Office called me back and performed an x-ray, and a consultation. It was only after that that they informed me that they did not take my insurance and demanded payment for today. I would never visited this office if I knew they did not except my insurance. Stay away if they do not except your insurance. They were not that nice either.

Just moved over to Dr. Simpson at Oviedo Premier Dental and was VERY impressed. I've never had…read moresuch a thorough consultation/evaluation by a dentist before. The technician who handled x-rays and cleaning was very friendly, gentle, and efficient. Office staff was efficient and caring. Would fully recommend this practice to anyone.

Yesterday was my first visit at Premier Dental Oviedo. I walked in as a new patient and was…read moreimmediately greeted by the reception staff whom were very welcoming, kind, courteous, and helpful. I was called to the back by another young lady whom was also very welcoming, courteous, kind, and helpful. She did a great job with my X-rays and showed me to my room where we took more X-rays and was a complete professional the entire time. Unfortunately and surprisingly, the problem started when Dr. Simpson himself entered the room. He was completely opposite of his staff. He was very unwelcoming, rude, condescending, and talked to me in a demeaning type of way. He lacked any and all professionalism and honestly seemed incompetent. I firmly believe in the golden rule and I treat everyone with respect and courtesy. If you expect the same from others. Dr. Simpson is absolutely not your guy. I literally did not even make it to the examination part. I got up out of the chair, told him to remove my bib, and I walked out simply because I could not take his rudeness any longer.