I would highly recommend lifetime dental. I have been avoiding going to the dentist for quite some…read moretime ever since moving, and I am happy to have found this place. Jessica was wonderful and made me feel so comfortable I almost fell asleep. The office was clean and well maintained, and the staff was very professional.

Awesome place wonderful staff they always make me feel so comfortable and relaxed I'm little bit of…read morea nervous mess when I go to the Dentist and they are always so friendly and kind

After moving to the Livonia area we were hoping to find a dentist that was nearby to save us the 45…read moreminute trip to the dentist that we've been going to for more than 20 years. We were dreading this process because we've heard stories from other people of the frustrations they've faced when trying to find a new dentist, and unfortunately, had our own bad experience at a dentist. We tried another dentist in the Woodhaven area when we were still living Downriver, which was only a few minutes from our house, in order to avoid a longer commute to the dentist and regretted doing it because they were focused more on selling needless items and procedures than they were on customer service and care. We quickly returned to our former dentist and gladly put up with the longer drive. Fortunately, the terrible experience we had at that particular dentist taught us a lot about finding a new dentist after we moved. After moving, we researched every dentist within a certain radius from our house in the Livonia area. When I say every dentist I literally mean EVERY dentist within that particular radius. It was time consuming but well worth our efforts. After narrowing it down to several dentists we waited a few days and then reviewed our listing again to narrow it down to three dentists. Once again, we sat the list aside and revisited it a few days later and narrowed it down to two dentists. After reviewing all of the reviews of the final two dentists on Yelp, Google and Facebook, and after visiting each dentist's website to read the reviews that were listed there, to view the photos of the offices, and to compare office hours, we decided to go with Livonia Dental Care. We had our first visit yesterday and walked away very happy. We like the fact that they have extended office hours that fit into our busy lives. Even though the initial visit is scheduled to take 1.5 hours we were able to get a late evening appointment rather than having to leave work early. We were greeted quickly upon entering and was pleased with the friendliness of the front desk staff. As we sat down to complete the new patient paperwork we noticed that the office was clean, bright and contemporary. We especially liked the fact that the TV wasn't tuned to a news channel. There's nothing worse than going to a medical office of any sort and having to sit and endure all of the depressing and negative news stories. Instead, their TV was tuned to either HGTV or the DIY Channel, which helped to create a comfortable feel in the waiting area. We were called back to begin our initial visit shortly after completing the paperwork. Again, it was nice to be in the exam room without a TV blaring the news. Instead, the large screen TV that was on the wall actually showed the results of my x-rays as they were being taken. Anyway, I'm getting ahead of myself. The hygienist assigned to me was Angela. For the initial visit, they take photos of your teeth & mouth, as well as x-rays, and they ask all of the necessary questions regarding medical history. Angela was professional and explained everything in detail during the entire process. My wife and I were both pleased with the level of technology that the office was using. They had machines that we had not seen at our prior dentist that helped them learn more about my teeth and know what areas needed attention. The dentist, Dr. Ali, visited with me once the tests were completed to go over the results and answer any questions I had. He patiently went over the results and never gave the impression that he was rushed or was in a hurry even though it was now later in the evening. After Dr. Ali completed his consultation Angela began the cleaning. She was thorough but gentle during the entire process. One simple thing that I enjoyed was being able to choose the flavor of the polish that was used during the cleaning. They have mint, vanilla and cherry flavors of polish. I chose the mint and was satisfied with the taste. As I mentioned earlier, the initial consultation was scheduled for 1.5 hours but, in our case, only took less than one hour. At the end, rather than just giving us a toothbrush and floss we were given a nice welcome gift of a coffee mug with various items in it. Also, we were given a card that had the dentist's cell phone numbers on the back in case of a dental emergency. I've listed a number of good things about the office but the thing that really sealed the deal for us is that neither Angela nor Dr. Ali tried selling us any products or any unnecessary procedures. This was the one thing my wife and I were on guard for during our first visit and were willing to move on to another dentist if that were to occur. We were both happy to leave the dentist office and not have to endure the constant sales pitches or the pressure to have unnecessary procedures done. Overall, we can happily say that we have found a new dentist and will recommend Livonia Dental Care to anyone that is looking for a dentist.

Looks like new ownership is now all about making money. Told me x-rays were insurance covered…read more Then at checkout had to pay because 'not all xrays are covered'. Also, somehow my teeth had a good periodontal pocket depth measurement, now when measured with this new ownership in one year I went from 2-3 to 5-6's. The want $1000 to clean them. I just don't trust them anymore. Good luck to you if you continue with this new ownership.

Very clean facility with friendly staff. My three kids ages 5, 5, and 3 really enjoyed their…read moreexperience! Looking forward to returning for my appointment.

I was told I wouldn't be charged for a cleaning and that my insurance would pick it up. I then…read morereceived a bill for 62.00 and told my insurance would cover all of it. I then called to discus the matter and was told I had to pay it anyhow. my insurance covered 92.00 but that wasn't enough for them to cover their mistake in telling me I would not be charged. Of course I would of gone elsewhere If I was told it wasn't covered. The exact words spoken to me is "Your insurance will cover a cleaning but not any extensive dental care"

Rip off scammer dentist. Does unnecessary scans / x-ray s without even and for what seems to be no…read morereason at all except to rack up the bill. Stay away. Avoid!

This office is the best! They are all always kind welcoming and thoughtful. Obviously the most…read moreimportant aspect is the talent and integrity of the the doctor. Dr Hammoude is all of that! I'm confident in his both long and and short term plans as he explains them. My entire family are now patients and all very happy. Thank you to the entire staff. Oh by the way I am a total dental wimp and never experienced any pain or anxiety.

Dr moss and his assistant/ wife heather are my favorite doctors I've ever had. They genuinely care…read moreabout their patients and even came in on a Sunday to help fix my filling. What other Doctor comes in on their day off just for a filling? Their office is incredibly nice with TVs in each dentist operating station. The lounge is very nice with snacks coffee and more. My mom typically gets a manicure in their office too. On top of all of this, Dr moss is actually an incredible dentist, no man does it better. Treat yourself because your teeth are very important and Dr moss knows that.

This is one amazing find! I dont think health care can get better than this. Imagine the old days…read morewhen the health care provider actually took the time with you to understand " your story" and explain things to you on a level that you can understand. Dr. Moss is an extremely caring, kind and professional health care provider. He puts the fine-tune details into his work to make your experience better and put you at ease. His craftsmanship is impeccable. If you didn't think that this place could get better, every single employee that greeted me was genuinely smiling and cared about my personal experience and comfort in the dentist office. Renee it's amazing and made sure everything was perfect for me. Heather takes the time to explain the procedures and insurance concerns. Sabrina made me smile evem with half of my face numb. Even the gals who I passed in the hall smiled and asked how my day was going. I like to think of this dental facility as one with fantastic hospitality, two words I would have never put in the same sentence.

The office is VERY clean. Staff members are professional, attentive to all needs. Dr Olga has a…read morevery gentle approach, excellent skills - when she administers anaestesia, I can't even feel a poke. Teeth cleaning is totally painless and no discomfort at all. I am a patient at My Family Dental Novi for years and was never disappointed.

Of course -- here's a clear, calm, and professional version of your review that explains exactly…read morewhat happened and why you're dissatisfied: --- Very Disappointing Experience I scheduled a dental cleaning appointment and clearly explained to the receptionist at the time of booking that I can only have my teeth cleaned with nitrous oxide due to a periodontal condition. I even repeated this requirement before my appointment. I left work three hours early to make it to this appointment. When I arrived, I was first given a full dental exam that I did not request or need. Only after the exam--when the hygienist was about to begin the cleaning--did she tell me that they were out of nitrous oxide gas. As a result, I couldn't get my cleaning done, lost three hours of pay, and had an unnecessary exam. I'm very disappointed that no one informed me ahead of time that the gas wasn't available. This could have easily been avoided with better communication.