Horrible staff, they said they did all kinds of services, when it came to do my tooth they didn't wouldn't give me my scans hung up on the phone when I was asking for the Dentist that owns Aspen Dental in Greensboro email not a good experience at all could never get them on the phone. I always got the national number. WORST EXPERIENCE EVER NEVER EXPERIENCED THIS WITH ANY DENTIST PRACTICE. read more

Dental care, in this economy? Actually yes! Aspen has their own annual insurance (around $60 I believe) for folks whose employer does not include dental or like me opted out (not that my plan was accepted anywhere around here according to a coworker). You don't know you need the insurance until a vertical root fracture happens. The practice also takes CareCredit and if you use cc you know how much that interest free payment plan means. The office administrators are incredible and will do their utmost to ensure you are seen sooner when experiencing pain. From a non-pain appointment I was also seen a little early (no complaints here). The dentists and hygienists are amazing. They listen without judgment and give honest opinions and referrals. They take seriously that some of us have childhood dental trauma and specific anxieties. When I needed one more shot of novocaine there were no questions asked and the molar extractions went quick and smoothly. I have always been allowed my noise cancelling headset and a female hygienist in the room if not a female dentist/oral surgeon. I felt seen, heard and respected. They tried to save my second molar and when it broke weeks later; I was immediately scheduled for the second extraction. I cannot recommend this place enough for affordable dental care. read more

I don't recommend this business to anyone. I had dentures in the first year. They broke three times after calling them on the third one. They said I will have to pay it out of pocket to have it fixed when they wasn't made right from the start. I'm thinking about calling the better Business bureau and even contact the news 2. Because how can they charge me to fix a denture for the third time that wasn't made right in the first place? Stay away from this place. After telling them that I did not have any other dentures to wear, she said it would be 2 days before they could fix my denture. I also was overcharged read more

Worst experience of my life. 6 months in and still don't have dentures that fit and I'm able to wear. Go in yesterday and get called back because they forgot to take pictures. Another day wasted for me. Plus look at way dentures were handed back to me. If somehow they finally get this corrected I'll report back. read more

Aspen Dental - Greensboro, NC - Returned to me looking like this - Cosmetic Dentists Near Me - Greensboro, North Carolina

Made appointment in November after my Periodontist had placed implants for tooth replacement (Abutments and crowns). Received quote for services, and was initially denied dental insurance coverage. Due to change in insurance plan terms, which would partially cover services after Jan 1st, delayed services for approx 2 months. Received new (higher) quote in January, but was told by practice owner that the original quote would be honored. Original quote had dentist in-network, and at a lower cost. After services received in early February, took almost 6 months for insurance to process, as it kept getting denied due to dentist not being properly registered as a provider. Once it was finally processed in July, provider is now out-of-network, causing increased charges. Original quote was NOT honored, and practice refused to make more than a token adjustment to the higher, now out-of-network billed amount. Note that I provided regular follow ups with practice regarding insurance status, starting less than 1 week following treatment. While the actual dental services provided were good, I cannot recommend this office due their billing practices and lack of honoring their promises. read more

dang, I wish I had read the reviews. Do not waste your time on the unprofessional unacceptable service offered by Aspen dental on Battleground. I scheduled my first appointment with them and was never informed that I would not get a cleaning on the same day. Anything other than looking at your teeth and assessing them is considered the same-day service and is not guaranteed. This was never explained to me. two weeks prior my son had his first appointment and got a cleaning so what's the difference? In addition during the assessment, the office manager stood in the doorway to talk shop and eat a candy bar. It was explained to me that she was there to overhear what I needed so that she could talk to me later in the office about my future treatments. What in the world? why do I need to talk to an office manager about getting a cleaning? I have never experienced anything like this in all my years of getting dental treatment. read more

The care I received here was outstanding. I've had issues with another aspen dental location and was a a bit reluctant to try another office but I'm so glad I found and picked this one. The card at this office is truly night and day. At the other location, I felt like a number and not a patient. HERE I felt heard. I really enjoyed working with Dr. Patel and the staff. My hygienist was amazing and had great energy to calm my white coat syndrome. Which was another plus- the drs DONT wear white coats! I was super comfortable! They literally checked on me every 2-3 minutes, even with the tools in my mouth- they asked was I ok. Lol! and my wait in the green room was no longer than 10 mins bc I did have 2 procedures scheduled. in the green room, while my Dr. Patel was walking by. He introduced himself and asked was I doing alright. It was nice to meet him out of the chair, before he started working with me. Once I told him my procedures he told me that he would be working with me and it would not be much more waiting. Great staff and a excellent turn around from other offices! Thank you guys! While in the rooms, there is a very tempting view of Krispy Kreme and traffic flowing. It was relaxing. The office is however, pretty cold- even the bathroom water doesn't heat up much at all. Overall great experience!!! read more

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went to aspen hear in Greensboro NC horrible experience they messed my gums dentures didn't fit after 3 visits they are rude when you call them out for the lack of patients concerns I am about to take a lawsuit against them my gums still bleed and sore they pulled my teeth when I had a abscess so that meant when they pulled my teeth I felt everything and they were supposed to wait see y'all in court and I contacted 2 wants to know and they say they would look into it places like this needs to be closed read more

they canceled my appt even though I confirmed it the day before with a message cause they didn't answer the phone! Bad businesss for a new patient! read more

I originally went in for a cleaning but instead it was only x-rays. Mind you, I was there Dr 2, almost 3 hours. The 2nd trip was for a filling. During my procedure, the dentist doing my filling left to complete a tooth extraction....The dentist came back a few minutes later and continued with my "care". He then said he trimmed a tooth which was not discussed. One week later, my filling is infected. They do not have to worry about me anymore. Honestly, the healthcare providers seem to be inexperienced and unprofessional. read more

Aspen Dental aren't professional at all. I just need my dental cleaning but whenever I call nobody seems to be answering the phone and I'm getting tired of them. I guess they are just waiting till I storm into the office and speak my mind and I sure will soon read more

Dylan and Dr. Theo are amazing! I love this place and am so pleased with the service I receive here. Would definitely recommend to all!

The office was very clean and everyone was friendly. I scheduled what I thought was a cleaning and ended up with an exam with X-rays after which they took me to speak with someone else about my dental plan. The dental plan included an expensive procedure which wasn't on my radar. They didn't show me evidence on my X-Ray or really discuss in depth why I would need the extra work. I also could not get a cleaning without doing the other work. I went to another dentist in the area the experience was night and day. They showed me on my X-ray and in pictures of my mouth where I had a small cavity and it was fixed in less than 45 min after. I also received a cleaning at before they even brought up the cavity. The difference was hundreds of dollars and a lot less pain. read more

this office will tell you that you have thousands and thousands of dollars in dentistry that needs done. don't recommend