The dentist is very nice and so is the rest of the staff, but they try to schedule too many people…read moreat the same time to make as much money as possible. As a result, the work is not always the best quality. They need to slow down, bill a little less, and provide quality care to the patients that are in the office.

Had a new upper plate made it did not fit I had to go back twice and it still does not fit yet now…read moretheir trying to bill me $200 for the refit. They should be paying me for having to come back twice. first visit the used computer for measurements that did not work so they went old school with the goop in your mouth and they still got it wrong! now I have to wait till my medicare will pay for a new refit but I will not be going there for it!

No I do not . The dentist herself is pleasant and very knowledgeable, however if you do not respond…read moreto the text they sent they cancel your appointment. In my line of work I don't always have a phone . Also they like changing your appointment's around, and most people ask of work ahead of time for the appointment. This is an inconvenience at the least .

Much better treatment the 2nd go round. Going to the dentist is my biggest fear and they do a great…read morejob of working through your anxiety.

Merry Christmas and Happy Holidays to Dr. Floyd and all the great staff. Had my Partial Fitting…read moreyesterday and all went great. Thank you all.

I took my husband for a evaluation, they told us what he needed but didn't do any work, they took 1…read moreX-ray photo and before leaving I asked if we had to pay anything, the lady up front said no and we were good to leave, next morning I get a call saying we had to come pay a balance of 190 and I'm like from what, the lady explained that from the X-rays but honestly, 190 is crazy especially when they didn't even look at his mouth and actually thourly examined him, this place is a rob and I would not recommend it .

Just had my first Appointment here! AMAZING!!! I have been to many dentists in the past because of…read moremilitary moves and they are among the best. Professional, kind, patient and they take their time to build a relationship. Lindsay was amazing. Very happy we found this great dentist. Finding new providers is the most stressful part of moving for me. Dentist done...success! Now to find a Primary care doctor

I hadn't been to the dentist is about 4 years when we moved from Virginia to South Carolina. I was…read morevery hesitant about going back to the dentist because I knew that I'd have to have deep scrapings done on all 4 quadrants and I have a very sensitive gag reflex, so taking those deadly bitewings X-rays are usually a challenge. I expressed my concerns to the folks and they were very accommodating. They patiently worked with me on the X-rays and the scrapings were completed in 2 sessions without the need for Novocain, just a gel that was used to numb the areas. A cavity was of course found which did require novocain, but Dr. Hammes was great with the needle and I was able to easily tolerate the injections. There were several problems with the insurance payments, but they were very patient while those problems were finally worked out. I would highly recommend Dr. Hammes and her staff.

Calls me an hour before my appointment that I had made 2 months in advance telling me they have to…read morereschedule me. Doesn't apologize. Sounded rushed and unorganized

Very nice staff and conveniently located. I was looking for a new dentist and I'm glad I found…read moreCarolina Oaks dental

My experience started off on a positive note surprisingly back in January 2020…read more Fast forward to this month, June on a Friday, and I was scheduled for my realignment. Now, the only issue I was having was that my bottom plate no longer would stay in because my gums shrunk. So no matter how much adhesive I used, they wouldn't set correctly. The same with my uppers but my uppers stayed in but felt like they were too big because I would gag allot from the plate touching the back of my tongue. After my realign, I get into the truck look in the mirror and smile and seen that the front two teeth were facing to the right. I immediately phoned the office from the parking lot, because the doors are locked due to COVID-19, to let them know what's going on so I can come back in and get it taken care of. Had to reschedule for the following Monday, which is today. Remainder of Friday whenever I ate, the upper plate would shift side to side and I also noticed that saliva continued to spew out the front. When I pulled my upper lip up, the indenture that is at the top was not normal, it wasn't the sharp "v", it looked like the indenture on a top lip. Which explained the amount of saliva pouring out the front. Friday evening before turning in for the night, I took out the tops and I was shocked! It looked as though a toddler made the gum part out of play dough. Without describing all the flaws and erroneous handiwork of the associate, please see the photos. The upper plate looked like something you would buy from DG for $1 for halloween. Today's appointment I get the same associate. I explained the issues. She gets someone else in who performs some bite tests, which were never done on friday, and said that my bite has changed, which I agree, and the tops may not be able to be repaired and that new ones would more than likely need to be done. In walks either an oral surgeon or a denture expert who concurred. Original associate walks back in, places the bottoms and tops in then says, "we'll have to reschedule to come back in to make impressions for the tops." Well, earliest is 9 days out. So it appeared my visit was over and I asked, "well, can something be done temporarily with these uppers because I am burning through adhesive due to having to remove the uppers after eating and reapply new adhesive because they pop out when I eat?" The answer was no. SO...now I have to wait another 9 days and spend extra money on adhesive and already mentioned that the dentures, since they were shifting, was causing pain...so that doesn't matter either apparantly. On top of that, I'm having to walk around like Tugg Speedman, playing the role of Jack in Tropic Thunder. My advice, please use due diligence in researching reviews of business offering denture services or speak to someone you know. Everyone will have their own experiences as I did mine. I'm giving 3 stars because I can not fault the company as a whole. I think that lands on the associates. BUT...this should have been addressed the same day when I phoned them from their parking lot and something should have been temporarily done with the uppers until the appointment in 9 days. Don't let the word "affordable" be the deciding factor. Good luck.

They don't care about the patients they only care about your money we had an appointment about a…read moremonth ago where we had a flat tire and was going to be a few minutes late so they cancelled our appointment and then when we rescheduled the appointment we had to wait a month and a half for it just to get up there on time and to be told we never had an appointment mind you I have text message confirmation of today's appointment now we are stuck here with a maybe we will get to you if not it's going to be another month this is ridiculous would not recommend them at all and they have a rude woman who answers their phones she's hung up on us and I've seen her in the office get an attitude on the phone and slam it down on someone else

My first appointment back was excellent nothing much too it just a cleaning, however when I went…read moreback to get 2 cavities fixed and filled the female dentist Dr.Larissa Delo unexpectedly was very rude and disrespectful. She then proceeded to accidentally hurt me sending a shooting pain through my gum and teeth while working on me. I accidentally yelled and then she continued to tell me that I don't need to react this way and that I "will not be able to achieve my future goals". I got out of the chair immediately before she was finished then paid the front desk ladies and left. I did leave with a small hole in my tooth that will be fixed but another dentist. I will never go back to this dentist the way I was treated was not deserved!

always great dental care. prompt, reliable, and professional. can't ask for more. it's a pleasure…read moreto go there.

Everyone here is so kind, professional and wonderful! Both Dr Ross and Fredrickson are…read morecompassionate, caring and talented! The hygienist I saw was wonderful, and Victoria the dental assistant, is top notch. Highly recommend!

Went to Roo and Fredrickson Dentist for the 1st time last week and was very happy with the service…read moreI received. Not only did they see me at at 7:00 am, which is wonderful for my schedule, but they were very prompt and polite but also very friendly. Melissa, the hygienist has a great sense of humor and was very efficient. Certainly would have no problem giving them an A+ Thank you.