Awesome service, same-day appointment, very clean and welcoming facility with cheerful staff. I'm…read morevery happy to be a new client of theirs. Thanks for the speedy service and top notch care

Dr. Horn has treated me for several years. I was looking for a dentist who had extensive knowledge…read moreof wholistic health and the appreciation that my mouth and its parts are an important part of my overall health. I wanted to have the mercury taken out of my old fillings, and I wanted a dentist who would accept me as a partner in making decisions about the choices of care. I found all of this with Dr. Horn and more! She presents herself as truly caring about me and wanting me to be comfortable. She does whatever she needs to do to create the best outcome, even if it takes longer than anticipated. Hearing her hearty laughter and feeling her sense of joy is very calming, too. I have had extensive work done, and I always felt confident that I am getting the best care. A very important part of her care is her educating me on what is going on in my body and how it affects my overall health emotionally, physically, and spiritually. That is so empowering!

Everything about this office is wonderful from the consultation to the post op calls. I am a dental…read morehygienist myself and refer all my family here!

Unsafe practice without designated anesthesia…read more A family member was scheduled for oral surgery. Upon meeting Dr Christopher Sanker, we were informed that his plan was to perform surgery while simultaneously providing deep sedation or general anesthesia alone, without a separate qualified anesthesia provider. As a Certified Registered Nurse Anesthetist licensed in the state of Michigan, I find this practice is extremely unsafe. According to Michigan Administrative code Rule 338.11601, an oral and maxillofacial surgeon aka OMS can legally and technically do both in Michigan, the standard of care leans toward having a second qualified individual, sedation trained assistant or anesthesiologist. Realistically, it is impractical and likely non-compliant with safety standards. Additionally, I noticed there was no emergency airway equipment readily available inside the surgical suite. We opted to cancel the surgery and find a safe alternative. It is just a matter of time before there is a bad outcome because of this unsafe practice. Double billing for both the surgical procedure and administering anesthesia is illegal in most cases. He seems to circumvent the legality by only accepting cash payment for the anesthesia services Typically, a single provider--like an oral and maxillofacial surgeon cannot "double bill" for both the surgical procedure and anesthesia services they personally provide during the same session under most insurance frameworks. An OMS, trained in both surgery and anesthesia, might argue they are performing two distinct roles. However, insurance companies typically view this as one provider delivering a single service unless a second qualified individual (e.g., an anesthesiologist) is involved and billed separately. Anesthesia billing is typically time-based (e.g., base units plus time units), while surgical billing is a flat fee. If the same provider tries to bill both, insurance companies may question why anesthesia time isn't already covered in the surgical fee, especially for procedures where anesthesia administration is standard (like in oral surgery). If an OMS performs a wisdom tooth extraction and administers general anesthesia themselves, they'd bill the surgical code (e.g., CPT 41899 or D7210) but not a separate anesthesia code. The fee for the procedure assumes they're managing all aspects, including sedation or anesthesia. But this seems to be exactly what Dr. Christopher Sanker is doing... Illegal? Quite possibly... Unethical? Most definitely!

I have held off on posting this review for several weeks in hopes that there would be some form of…read morefollow-up or accountability from the office. Unfortunately, that has not happened, so I feel it is now necessary to share my experience. For context, I have severe dental anxiety due to a strong gag reflex and complex dental needs. I chose Wolf Creek Dental because I was previously a patient in 2018 and had a great experience with Dr. Lark. After returning to the area, it took me two years to build up the courage to schedule another appointment. When I finally did, I was not informed that I would be seeing a new provider. I explained my history, including my anxiety and typical need for nitrous oxide. Despite this, I felt the bedside manner was lacking. They tightened my implant, took X-rays, and scheduled me for a return visit to complete a filling. On November 20, I arrived for that filling. I again explained my anxiety, my gag reflex, and my need for nitrous oxide. My concerns were not acknowledged. After numbing me, the assistant rinsed my mouth--hitting the back of my throat and triggering my gag reflex. I immediately sat up gagging, and they used suction, but my throat began burning and I had a horrible chemical taste. At that moment, I realized they had rinsed my mouth with bleach. I threw up all over the paper bib, which instantly stained, and it got on my clothes, ruining my sweatshirt. I was sobbing, shaking, and grabbed my water bottle before going to the restroom, where I continued throwing up. When I came out, I told them I needed to leave and go to the hospital. They sat me in a chair at the front desk--not a private area. The receptionist appeared confused until I told her they had rinsed my mouth with bleach. Only then did she realize that poison control needed to be contacted--more than five minutes after the incident occurred. Meanwhile, the doctor attempted to explain away why bleach would be in the line. 911 was never called. I was told to continue drinking water and then sent home. The doctor called later that day, but due to panic attacks, I was unable to answer. There has been no follow-up since. As a result of this incident, I sustained burns requiring steroid treatment. I have since struggled with depression and significant anxiety, including nightmares where I wake up feeling like my throat is burning again. I now take medication for these symptoms. Needless to say, if you are looking for a compassionate provider who listens to patients, prioritizes safety, and responds appropriately to emergencies, I would strongly recommend looking elsewhere.

I had a good experience the first time I got my teeth cleaned. However for my second check up the…read moredentist never saw me because he was too busy with another patient. The dental assistant got my set up a referral for a wisdom teeth removal, but I needed someone that took my insurance. I called and called Wolf Creek over a couple month stretch asking for a different referral to another oral surgeon. I even gave them a long list of offices I could go to. I was told by the office ladies that I'd be called back or that I would need to set up an appointment with another office first and the story always changed depending on who I talked to. Not to mention I never received one returned call and it seemed like my needs were going no where. I had to go to a different dentist soon so my X-rays wouldn't expire, just for a referral and I got right in. Wolf creek could have done a better job with staying in contact with me and getting back with me over something I really needed.

Dr. Schafer did a great job replacing the filling that fell out. It was done quickly and…read moreefficiently.

the front desk manager was so rude and disrespectful. made fun of and mocked my financial and…read moremarital status. Told me she could Talk to me however she wanted and that my 20 years of business means nothing to her. When I asked to speak to someone else she told me NO. Dr. Robert's was the best dentist. what a shame, he built such a good reputation and business and this new front deck lady has completely tarnished it by thinking she's somebody better then those of us who live in this community. if I was the new dentist, I would be looking for a new front desk help that is kind and compassionate to the patience supporting my business.