They dropped me has a patient for complaining to loudy! So be careful because they will charge you, bill the wrong insurance and gaslight when you discover their fraudulent acts. They have a dirty office and rude staff and if you leave their office and go to another corporate will drop you and leave you with half done work amd fighting for refunds. Do not go to them unless you want years of abuse at their hands. read more

I agree with one of the other reviews on here, the equipment, lights, chairs, etc are filthy. I've taken several pictures there because it really grossed me out. My daughter kept saying mom please don't say anything, so I didn't, but I really wanted to. Also, they put gloves on when they put the slides in your mouth to take X-rays, but then they walk out and they touch the keyboard to input and other things like the lights and the x-ray machine. Then they stick their fingers back in your mouth after touching all those other items that have germs on them. They don't switch their gloves in between or when they leave the room and they should. Plus they can't keep a dentist there. They had three Dentists in a years time. read more

I went to Aspen Dental in Adrian, MI to get my teeth worked on. they need a better setup.... they take X-rays while the people in waiting room watch you. They need a cleaning team as I got grossed out and was hoping they weren't going to grab the light to look in my mouth as there was blood all over it. The picture I posted doesnt look that bad as you can't see around the sides. The tray that holds the tools had drip marks and stuff. They only wanted to pull one tooth and make a partial they bring me in again to do the same thing etc etc etc. more money and pain. I will not go back there. I went to a different dentist and it's costing me more but I know my teeth will be done the right way! Same goes for my husbands teeth. They wanted to do a root canal and cap his broken tooth. It was too far gone according to the better dentist. Aspen just wants to make money and doesn't matter how they treat you Or the pain they put you through! Since they didn't hear back from me they offered me a 25% discount but had to act quickly to get it. No Thanks!!!! read more

Aspen Dental - Adrian, MI - Picture looks better than in person. Blood all over light - Oral Surgeons Near Me - Adrian, Michigan

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Yesterday had 2 teeth extracted both Li Han Lai and his assistant Alison done a great job very professional and the time it took was less then an hour they insured my comfort the whole time the staff was amazing very friendly and helpful thank you for making my experience a good one and for tending to my dental needs that was needing taken care of a long time ago finally received the dental care. read more

I am Dental phobic, seriously have not seen a dentist in years. So, last week, my tooth breaks, my face swells, and finally the pain was greater than my fear I looked up dentists and Aspen Dental comes up on my screen. I can make an appointment online...sweet. I get there and everyone is friendly and super great to work with. I would recommend Dr. Rita Patel, she is great. Long story short, I think I found my new dentist. If you are afraid, they seem to know how to calm. read more

My experience with Aspen Dental was a nightmare. Had 2 root canals/2 crowns. Spent alot of money. Had complication with 1st one within 2 months. They didnt want to fix their error. Finally got them to take me in. Found out they missed a nerve during my root canal. The other crown has had to be removed by another dentist. Crown not seeded properly causing continuous gum infections. One expensive result!! Buyer beware. read more

Aspen Dental is located in Alot of areas Nationwide, totally excited about this. Easy to understand process and procedures. Staff are awesome. Thanks Adrian office! read more

My first experience with Aspen in Adrian, MI was not good...and it has only gotten worse. Aspen dental in Adrian is unprofessional, untrustworthy, and no longer getting my business. When I first went to Aspen, I knew from a very recent trip to a different dentist that I had one cavity. However, when I went to Aspen two weeks later, all of the sudden I had two. I had never had a cavity in my life and it's obvious this Dentist does anything to bill the insurance and make money. I scheduled my last appointment for December and showed up to the office in the middle of my workday on a snowy day with bad road conditions. After signing in and waiting in the lobby, I was called to the desk and notified I would need to reschedule or pay out of pocket for this visit since I had already gone in January and July of the same year. In July, why was I even presented with an option to schedule my appointment in December if they knew it would be my third on the year? There needs to be a process for this when scheduling the appointment, not when the patient shows up at the visit. At that point, it's too late! This last trip to Aspen, my wife waited 30 minutes after her cleaning for the dentist to come and found out he wasn't even in the office at the time. After that, she scheduled her next appointment (even though we knew we would never go back) and the hygienist specifically told her not to schedule the visit for the morning because "he's always late in the mornings...he just doesn't show up." In addition, the dentist never introduces himself or even speaks directly to the patient. The hygienist and office staff swear in front of the patients. We get twice/year cleanings, but the dentist will only see the patient once/year. I know this review will never make it to the website, but someone needs to know how this Adrian, MI office operates. I searched through 20 pages of reviews and coincidentally found only positive reviews on the Aspen website. I will do my best to get this out on Google, Yelp, and any other review site I can find. read more

I've been to Aspen Dental in Adrian once. Here's why: -The dentist was rude and unfriendly. I told him that one area of my mouth was hurting me and that I may have an infection. He went on to tell me I had two abscesses, a couple cavities, and so on. He did not discuss my treatment. The hygienist did. Two minutes of bulls**t. -The hygienist was informed to be as gentle as possible due to my achy tooth and cut up gums. You wanna know what she does? She rakes that hooked tool along my gums, thus causing my pain level to shoot up ten points. Then, she discussed treatment. Such as a rinse AND a fancy mouthwash..WHICH WASN'T COVERED BY MY INSURANCE! I walked out of there in more pain than before I went in. -I then took my sore mouthed a** to the Office Manager. The abscess draining and crowns were not covered by my insurance. It would be $3500 out of pocket! I'm on Medicaid! I don't have the money! She also noticed my lack of scripts and had him write me a couple. I already have Motrin 800s from my back pain. They don't do much. What made him think Motrin 600s were gonna help?! I filled the antibiotic. -I got a bill for $188. My insurance said that visit was covered! Way to pull the "Corrupt Politician" archetype, Aspen Dental. Your "greedy" reputation is duly noted. The X-Ray tech was really nice. But that's it. read more

Aspen has given me great service and the friendliest employers, one I particularly enjoyed was Consuelo Celia and her friendliness