We booked 1 Mount Zion in St Ives.
Aspect Holidays were a disgrace in their dealings with us and used the small print to get out of refunding our money.
They would not even give us the owners details so we could complain directly, even though it states this in their terms and conditions.
The place was a shithole in desperate need of refurbishment and was filthy dirty -
We booked in May, arrived, stayed one night because we had nowhere to go and left the next mornings
BECAUSE
General detritus on the two fabric sofas.
§ Visible hair and foodstuffs present.
The kitchen:
§ Crumbs/foodstuffs on every surface:
§ Stains on the hanging ironing board.
§ Filthy cooker.
§ Filthy microwave.
§ Mirror was stained.
The 1st floor WC:
§ Mold/limescale around the taps.
§ Dust underneath the sink and on skirting boards.
§ Stains on the walls.
The top-floor master bedroom:
§ Blood/stains on the duvet cover.
§ Pubic/body hair both on the duvet and on the sheets.
§ Dusty window ledges, skirtings, lamps/lampshades, drawers.
§ We expect to sea bird faeces on the windows, but they clearly hadn't been cleaned for some time as the windows were covered.
§ Stains on walls.
Main bathroom:
§ Human faeces in toilet and on cistern.
§ Toilet brush filth read more