I took my 2007 Chrysler Sebring to Scott for years and he was so helpful. I told him 2 years ago…read morethat I just needed to get the car to May of 2023 as I was going to purchase a new car. He kept that car running for me. He is very trustworthy and the service is excellent. At the end I baked a homemade dessert and gave him a thank you card for all his efforts helping me out and keeping my car running.

Scott is a great professional always helps me with my car issues. He is always on point with his…read morediagnoses.

Went there for oil change and tune ups, the boys are awesome, excellent customer service they…read morereally exceeded my expectations

We chose Berlin's Garage after reading the many positive reviews and were hopeful that we had…read morefinally found a mechanic who was honest, reasonably priced, and efficient. Unfortunately, our experience was the complete opposite. Our vehicle was kept at the shop for over a month. While I understand that repairs can sometimes take longer than expected, the communication throughout the process was extremely frustrating. We would often receive a call around 4:00 PM with an update about what was being worked on or what additional repairs were supposedly needed. The conversation would frequently end with us being told that the vehicle was "almost done" and that we would receive another call shortly to come pick it up. The problem is that if you are calling a customer at 4:00 PM and telling them the vehicle is almost ready, what exactly are they supposed to do with that information? We were not given a realistic timeframe for when the work would actually be completed, and it made planning for pickup extremely difficult. We were also told on multiple occasions that the vehicle would be ready on a specific day, such as Tuesday. Tuesday would come, and if we didn't reach out ourselves, we often had no idea what was happening with our vehicle. We shouldn't have to repeatedly chase down updates after being given a promised completion date. There were also times when we would call the shop for an update and receive no answer. We would then wait hours for a call back, often without knowing whether we would hear from anyone that day. This made an already frustrating situation even more difficult, especially when we were trying to plan around not having our vehicle. What was especially disappointing was that we chose this shop because the reviews made it sound like the work was both fast and affordable. Unfortunately, we experienced neither. After having our vehicle for more than a month, the final price was essentially comparable to what we could have paid elsewhere. So, despite the extended wait, we did not feel that we received any meaningful savings for choosing this shop. I completely understand that automotive repairs can be unpredictable and that additional issues can be discovered once a vehicle is being worked on. That's not the issue. The issue is the lack of reliable communication, repeatedly missed expectations regarding completion, and the amount of time our vehicle was kept. Based on our experience, I would not recommend Berlin's Garage. The positive reviews were the reason we chose this mechanic, but unfortunately, our experience did not come close to matching them. Customers deserve realistic timelines, proactive communication, and transparency throughout the repair process. --------------------------------------- In response to the business comment: We're simply sharing our experience and speaking our truth, not trying to blame anyone for anything. However, we believe clear communication and realistic timelines are important when dealing with someone's vehicle. We are appreciative of the information and work done on the vehicle, things were bought to our attention that we didn't know needed to be fixed. The last thing we would want is to be stranded or something major happening that could've been avoided. However, in addition to the issues we already mentioned, the truck now does not sound like a 5.7 HEMI should. The day we picked it up, we also had to go purchase Freon, and we discovered that bolts were missing. We also had to take the battery out to reset the stereo. We also want to clarify the timeline. We dropped the truck off on August 2nd, which was a day the shop was not open, and we picked it up on Friday, September 11th. That is over a month. In addition, the owner wasnt even present the day we picked it up, it was a relative of the owner. During the process, you clearly told us that you had to stop working on our truck to work on other vehicles that had been there before ours. We understand that mechanics have other customers, but if you're already booked up, it's important to communicate that upfront rather than give expectations that can't realistically be met. In our opinion, taking on more work than you can reasonably handle only leads to frustration for everyone involved. We also want to clarify that our vehicle was NOT purchased through Facebook Marketplace. It was purchased from an actual dealership. We initially reached out to you through Facebook Marketplace, which is likely where the confusion came from. We're not posting this review to attack anyone. We're sharing our experience so others can make their own informed decision. Based on our experience with the communication, timeline, and issues we encountered with the truck, we would not recommend this mechanic.

Godforsaken business, rude as hell , lie through their teeth , sells cars from auctions with big…read moreprice increases. After you do business with them they ignore you if you try to get something fixed under warranty they ignore calls . Please Please run run run from this place don't walk !

From the owner: Tired of the typical car dealership runaround? At Prime Auto Sales, we’ve built our reputation on a…read moresimple principle: putting you first. For years, we’ve proudly served our community, hand-selecting exceptional pre-owned cars that meet our rigorous standards. At Prime Auto Sales, we believe your car buying experience should be exciting and stress-free. For years, we’ve been a cornerstone of the community, committed to providing a refreshingly different approach to purchasing a pre-owned vehicle. Our dedication starts with carefully inspected in our car inventory, ensuring each car, truck, and SUV on our lot meets our high standards of quality and reliability. We don’t just acquire vehicles; we meticulously inspect and prepare them so you can drive away with confidence. From the moment you connect with us, whether online or in person, you’ll notice our commitment to exceptional customer service. Our experienced team takes the time to listen to your needs, understand your preferences, and help you navigate our diverse selection. We believe in transparent communication and providing you with all the information you need to make an informed decision. Forget high-pressure sales tactics – at Prime Auto Sales, we prioritize building lasting relationships with our customers.

This is the place to go! the service is awesome and staff. the value is godd and what i asked…read morefor is what they did and was great . stop by check them out .. honest ,fair and good people

Dave, Amy and Ryan are the best at diagnosing your problem, explaining it to you and offering you…read moreoptions to fit your needs. Awesome independent and knowledgable! Been using them for about ten years now. Highly recommend! If I could give them 6 stars I would!

I needed a new car my car was totaled on Friday went there on Monday spoke with Ron he was very…read morehelpful and took his time to show me a few cars and let me test drive a few so I would know which car I liked he was very understanding about my situation. Needless to say I drove off the lot Monday with my new car I was very satisfied with the car and the level of professionalism that Auto Tec and Ron Ricci showed I highly recommend going to Auto Tec in Whitman to look for your next vehicle.

My 27-year-old Harley was in desperate need of a new seat, and I was unable to find the right one…read moreonline. Every shop I called was negative about it, saying that they didn't carry anything "that old". Even the HD website was no help. So I rode into Shadley's on my way to work (I was in a hurry) and Bobby took me to the counter where he had a huge catalogue. Then, just like in the old-days, Bobby found the EXACT right seat for a reasonable price and the next week, after several more futile searches, I called and ordered the seat. It arrived in 3 days and I installed it myself with my own tools (I am a 67-year-old woman rider!) and it is AWESOME. I was treated with dignity, respect, and excellent service, and this is now my go-to place for my antique Harley! Thank You, Guys!

I just had my oil changed at Joe's Auto Repair in Whitman, MA…read more I've had many oil changes over the years, but needed to comment on this one. Joe was fast, professional and thorough without all of the nonsense of the "professional" chain store oil change outfits. The oil change was truly priced as $ 19.99 plus tax. Most others advertise $ 19.99 but then add filter charges, oil disposal charges, etc. etc. and ultimately the bill adds up to more than the advertised price. Not so at Joe's. In addition to the oil change, he checked other fluids and topped off my power steering fluid at no additional charge. Seem like a small thing? Well, I know that other places just don't provide that level of detail. So, if you're looking for fast, professional and oil changes at the right price....go to Joe's on South Street in Whitman.

Colin and his crew are experts in their trade. They are HONEST, reliable and fair to their…read morecustomers. I would highly recommend them for all auto related repairs/services.

Stay away this guy is a crook. He said we need a rebuilt transmission to the tune of $5K for our…read more2010 ford fusion. We had it towed to a repair shop in Quincy and it was repaired for $700. This guy is a rip off artist and should be put out of business.

I had my car towed to S & F Auto for the first time yesterday. I had no clue as to where to take…read moremy car, luckily, since I really have not had any major issues with my 2013 Dodge Avenger. Shawn Sr. told me what was wrong with the car and that it the part was not going to be in until Kate afternoon , so, unfortunately, I would not be getting my car back until the next day. Well, he called me around 4 and said it was all done! I went and picked it up a for what I thought was a very reasonable price, drove out of there very happy! I will definitely be taking my car there in the future. I felt that they were honest and their prices were very fair! HIGHLY RECOMMEND S & F AUTOMOTIVE!!!

These guys are great ! Respectful, honest , I rely on them , prices are right , they won't do…read morewhat's not necessary Check them out , I don't think you'll be disappointed , they work around your schedule

i went to Jiffy lube for the syngetic oil change. Justin was really great with advice and…read moreexpediting things . I was surprised by the value too and was even able to apply a digital coupon. Even the programing for the Tv in the lounge was good . Biggest reason i will come back though was Justin. He seemed to take tremendous pride in his team and customer service and at the end of the day i appreciate great customer service.

Jiffy lube has become quite expensive (more than twice the price of a regular car place). Their…read moreadvantage has been that that it is an easy in and out. You don't have to wait and you can stay in the car. The expense has begun to outweigh the convenience though. More and more i use a regular car place for my oil changes.

I went to this car repair shop in abington to replace a brake light bulb at the rear of my bmw. He…read morehas done a great job. Very happy with the service. Highly recommend this repair shop to anyone in the south shore area!!

I need to say Carlos is a good man and he isn't out to fill his pockets and stick it to a customer…read morehe works with you and he tells you like it is and isn't lol and he makes sure you leave there feeling like you got the best deal and the best service and I can say they treat you like ur an old friend and I can say he went above and beyond for me and the crazy stuff I was dealing with !! I recommend them I even give out there business cards lol Elena Hammond