I am sorry the previous two reviewers had such bad experiences at Dr. Gohshal's office. My experience has been very different. While the receptionist can be brusque, she also can be sweet and friendly. Dr. Gohshal has been wonderful from the first day I met with him. He's like a kindly grandfather. He asks good questions, and carefully listens to my answers. It was time to change to a new medication, and he carefully explained (and answered questions) the pros and cons of each medication. Then he let me choose, and he has carefully monitored my condition since. My wife and I are very glad we chose Dr. Gohshal. Full Disclosure: I am not a personal friend nor a family member of the Gohshals. I had not met Dr. Gohshal until my first appointment. read more

Horrible office they do not return phone calls at all at all I've been contacting them for 2 months to schedule an appointment no response horrible horrible service read more

Why anyone would go here is beyond me. Came in for a referral from my PCP and at first it was nice to not have to wait months to see a neurologist. Walked in and at first the receptionist - who is the wife of the doctor seemed nice. She took my insurance card and I filled out my paperwork. This is where the problems started. She called my insurance company and lets me know that I owe the copay AND since I haven't met my deductible was charging an extra $100+. That would be fine except I have met my deductible months ago and have seen other doctors before here with no issues. I call my insurance company and had them on the line to explain to her what's going on. My insurance confirms all I am responsible for is the copay. Receptionist started accusing the insurance company of "coaching" me to get "free treatment" and being rude to us both. Even my insurance rep was just flabbergasted and said that she will write a note on what's going on and didn't think there was anything that could be done. I was told by the receptionist to pay upfront if I wanted treatment and they will refund me if everything checks out later. That seemed awfully shady since I had the insurance rep basically telling her we only owe the copay. Needless to say I walked out. read more

They should not even be in business. My husband has been having the worst time finding a neurologist that accepts our insurance and is taking new patients. Dr, Ghoshal is one of the few. First, he doesn't believe in email, which I don't even understand but whatever. We have to hand deliver all referral requests to Sutter Imaging. Also, Sutter Imaging said "We refuse to deal with Dr. Ghoshal's office" which leads us to think they are a bad office. My husband had an MRI last week, so he called the office to see if they received the results. She said no. He called Sutter and said they were sent 3 days ago. So he calls back and tells her this. She says "You need to stop being so edgy. I have not received it. And if you don't stop calling me, I may never get around to giving the doctor your results". If we could complain to the doctor about his receptionist, we would. But she has the same last name as him...so I think it is his wife. We are looking for a new neurologist now. I would never recommend anyone to see him, even if it is your only option based solely on his receptionist. read more

Absolute garbage. My insurance completely covers this visit with a copay. Receptionist insists that it doesn't and I have to pay them $250 to be seen. I call insurance in front of her and they insist that's wrong, that would only be for surgery, and the office visit is a $40 copay and says please have them talk to us now to go over benefits. The receptionist refuses and says "if you don't want to pay it then you can find another doctor, we won't help you", which at this point I'm more than happy to do. They want cash only (can't figure out why), are incredibly rude, and will literally only speak beyond one word answers if they're elaborating on why they want money that insurance absolutely insists they aren't due. By light years, the most rude, unprofessional, horrid service I've received from any profession, any business, anywhere ever. If you're given a referral here, I only pray you're lucky enough to read all of their awful reviews and spare yourself the pain of having to deal with these cash grubbing scum in person as opposed to coming here and having your time wasted. This office is pure trash. read more

Nightmare. We had the unfortunate experience after being required to have an examination take place here from our insurance provider. The doctor Asish himself stood next to his front desk receptionist and did nothing after she lost her patience with my Father and started calling him names/derogatory comments. The doctor himself did nothing comprehensive during this checkup. How this office still exists is beyond belief after reading other patient's experiences here. read more

Agree with the other bad reviews. The front office staff is truly awful and I would avoid this place like the plague.

Horrendous treatment for questioning misinformation from front office staff/ office manager that was provided on initial booking. I was YELLED at, told I DESERVED to be in tears, called an IDIOT more than once and also told I thought I was "SO SMART" followed again by I'm an idiot and that I have NO BRAINS! I filed a Grievance and complaint with my insurance carrier & plan to follow with the Department of Managed Health Care Services. I have read over 54 reviews having similar stories! ZERO stars! read more

Dr. Ghoshal was very professional and is the only Dr who got all the answers to my husbands condition. Front desk person was very polite and professional. No referral on hands no problem, she took care of all. Yes, I will definitely recommend this office and please people, don't always go by bad reviews, this days be your own judge, just trust your guts and do the right choice. read more

I called the office to determine if I had seen him before as I need to my medical records and cant remember the name of the doctor I saw at that location. Lady answered and immediately put me on hold. When she cam back I asked how to go about getting medical records, she said put in a request. I asked if she could see if I was seen there, she again put me on hold. She then came back asked my name, then since I wasn't a patient she said"you weren't seen here, then hung up on me! This is the rudest person I have dealt with in some time. If I were planning on going there, I wouldn't go now! Unprofessional and shouldn't be in customer service. read more

This office couldn't care any less about the patient. The Office Manager told me I was cheapscate for only wanting to pay my $50 copay, and not the $160 she was requesting. She said that if my insurance was good, then she'd reimburse me in a check. I told her that was not the way insurance copays work, and she told me I was crazy for wanting services for that low ($50), and told me to buy some good insurance(have Blue Cross). Would not listen to anything I was trying to say, and would not stop talking over me. She then started telling me to shut up, and that I was stupid. WOULD NOT Recommend read more

Asish Ghoshal, MD - Looks like they operate out of their house that they live in. - Neuropathologists Near Me

Dr's wife is the receptionist and is rude and uncaring. I tried to call them for over 3 weeks to cancel my appointment. No one answers the phone and the voice mail says you can't leave a message because it's full. She called me today and I tried to explain this to her and she hung up on me. When I scheduled the appointment all she wanted to talk about was my deductible. I told her I had a copay for a specialist and she argued I had to pay deductible too. Dr needs to hire a competent receptionist. His wife is giving him a bad name. read more

Tried to check on a referral that i faxed, glad i redirected since nobody has answered or returned phone calls from a Referring doctors office for the last month. I should have checked the reviews before sending my patient here. Now i know. read more

I concur with the other reviewers - I just spoke with someone at Dr. Ghoshal's office, and she was tremendously unprofessional and rude. My mother has been to see Dr. Ghoshal a few times. My sister took my mother on all occasions. But she never felt that the doctor was actually doing anything to help my mother. She wasn't impressed with how the visits went. We had been thinking about getting a second opinion. However, the thing that warrants the lowest rating I can give is the assistant/receptionist. We were concerned about our mother and wanted to talk to Dr. Ghoshal. I left 2 messages for this office and no one ever called me back. After waiting almost a month, my sister began leaving messages and no one called her back. She finally cancelled my mother's next appointment. Today, the day the appointment should have happened, receptionist/assistant called me and tried to tell me that this was my sister's and my fault, because too many family members were calling them! I left two messages and my sister then left a further two or three messages over a 3 month period. No one ever answered one message. So this is not a case of an office being inundated by family calls and getting mixed up about what was said to whom, as the receptionist accused. This is a matter of her not doing her job and then blaming the family of a patient. Inexcusable. Further, she was extremely rude to me, continually interrupting me, blaming me, talking in a condescending manner to me throughout the conversation. As she would make false accusations and I would try to respond, she would say, "Let me finish!" When she was through justifying her poor work performance, she said "So that was what happened." When I finally - very politely - asked if I could explain what my sister and I were trying to do and what I see as the issue, she interrupted me the minute I began talking. I asked if now she would let me finish, and she said, "No I cannot" and hung up on me. I'm disgusted by this office. This woman should not have the position of talking to patients. She is unbelievably unprofessional, doesn't do her job or follow through with patient inquiries. She blames the patient and the patient's family for her own bad behavior, and is exceedingly rude as well. There are other neurologists. Save yourself the headache. read more

The front desk lady is a joke. I went in because I was referred to the place for my headaches. There's no signs whatsoever about payment being cash only nor the papers that was given to fill out. She mentioned that she tells everyone on the phone before the appointment that it's cash only, what a lie. I spoke to both ladies there before the appointment and that was not mentioned. Anyways after my five minutes visit with the MD, I went home because I was already irritated with the bad service. There was a man that was there , before I got there , that was trying, and still trying, to clear his co payment with her and she was not trying to help him. I called the next day to collect my medical charts from them and the same lady told me it was already "electronically" transferred to my doctor. Well here I am at my doctors a week later and still , nothing from them. Horrible service. read more

If I could leave a zero star review, I would... This review is less about the doctor and more about the incredibly rude and unprofessional receptionist. After reading the other 11 one star reviews-particularly regarding this woman, it's clear she should be fired and replaced immediately if this doctor wants to keep his business. Never before have I dealt with such a rude and despicable person in the medical arena and it is NOT ACCEPTABLE. My 85 year old grandmother is suffering from Alzheimer's and we were referred to this doctor from our family physician. Our first visit was fine, no complaints about the doctor or the office on that end. We had set up a second appointment for a monday morning, but unfortunately, my grandmother fell ill on Sunday and we had to take her to the emergency room. Still trying to be considerate, we called and left a message for the doctor Sunday night saying that the patient is in the hospital and clearly cannot come to her appointment. Monday morning, we were surprised to hear a rude message from this heavily accented woman claiming that if we cannot make an appointment we have to let them know more in advance and its considered a no-show. Quite appalled, my mother called to clear the situation up. She explained to the same rude accented lady that the patient is in the emergency room and therefore our call the day before was the best notice we could have given. Instead of being concerned for the patient or even just a nice normal human being, the woman started yelling over the phone and stating that she can only speak to the patient (who is unconscious at the emergency room) and she rudely stated "stop calling us! I don't have time for goofing around" and hung up on us. We called again to get her name or speak with an office manager, and she had the audacity to mutter some rude words before hanging up again. We tried calling a total of 4 times to speak to someone who was in charge, but only to be harassed by this woman who repeatedly kept hanging up every time we tried to get a word in. The fifth time I called she obviously sent me to voicemail where I left a rightfully angered voicemail for the doctor-but who knows if the doctor will ever get that message so I am taking this to yelp to get the word out of the extreme unprofessionalism and audacity to be so rude. This is unacceptable and the most unprofessional phone interaction I have ever experienced in my life. Clearly this woman is unfit to be working in a professional medical environment and had we checked these yelp reviews perhaps we would have been warned of this doctor office's ridiculous receptionist and practice. read more

Wow. So I had a problem with my referral from my doctor. I was told my referral lasts 1 year when it only lasts 5 months. I called the office to verify with Godhals very rude receptionist and she started yelling at me to shut up. I told her dont raise her voice at me I a simply asking her a question and she asked if I was an idiot. Then she said" are you perfect idiot, dont call me and tell me anything! Get insurance and go somewhere." Umm, I have insurance hence the primary doctor and referral.then she told me to get real insurance. Then she hung up on me. She was extremely vicious. Normally I can handle it,but I'm in severe pain right now. I filed I grievance with my insurance and I HIGHLY RECOMMEND you do so to if you've had to deal with this beast. read more

Received a referral to go here. I have yet to see this doctor because of unwillingness to work with a payment plan, so two stars for now. Based on the customer service of the receptionist alone. I have a bit of a wonky insurance plan, but the receptionist person told me they don't like to see patients that need to "pay later". This reminded me that medicine is a business, and that money comes before a patient's wellness. I'm not sure if the doctor has this mentality as well. But it makes me not want their care. read more

It is amazing to me that Sutter would even be associated in any way with this doctor! He saw my son in our local hospital (Marshall), as a 'visiting doctor. Told us he was partnering with a couple of other doctors in our area to open a 'clinic'. Actually, he might be a decent doctor, but his receptionist/front desk person/wife simply drags him down the toilet with her!!! I should have checked out Yelp before taking my son to see him! That one 5 Star review must be by one of his family members... read more

Zero stars if I could. ABSOLUTLY beyond rude and very unprofessional. I called Dr. Ghoshal's office regarding a referral I had sent over for a patient. I tried calling his office multiple times and was never able to speak to the receptionist until I decided to block the number. The receptionist did not let me finish my sentence and told me to referral the patient elsewhere. She just kept talking over me without allowing me to explain in details regarding the referral. I will never refer another patient to this office again. I honestly feel she is making the doctor's office look bad. She has absolutely no regard for the quality of care. I asked for her name and her exact words were "Ma'am you don't need my name. Let's not go there". I can keep going on but I'm just going to leave this here. read more

Literally the rudest encounter with office staff I've ever experienced. Called to make an appointment and was told they had not received the authorization. I had called early and was told to call my insurance to make sure it got sent over. Did that and was told by insurance to wait about 20 minutes and to call office back. Called about an hour later and was yelled at by staff and told "Tell your insurance company we are denying the appointment because I am tired of the insurance company telling us what we can and can not do". She proceeded to hang up on me. I called my insurance company back to explain the situation and they tried to call. My insurance company told me she very rude and then hung up on her as well and she was not able to make an appointment for me. read more

This is the worst experience I have ever had. The wife, Is Dr Ghosals office manager. She called me white trash, the F word and cancelled my sons appointment. Run. Don't walk away from them. Dr Ghoshal heard her yelling at me and told ME to find another doctor. This is a Neurologist. read more

I have never see such a horible secretary. Me and my husban have referal to their office and they told us we do have our own policy. We do not accept the amount that is written in you insurance policy we charge you 185 and also send bill arround 3000 for the test and you should pay it through your deductable. Icall my insurance immediately and they told us you shoud just pay the copays and give the phone to the secretary to confirm with them but the secretary told i dont want to talk to any body and the insurance offer to send them confirmation email but again she refuse to provide me their email address and finally she sais this is our policy if you dont want you can leave and during all of these conversations the doctor stand and look at us without saying any thing. This is crazy. Please do not waste your time with them. read more

I give this doctors office -0 rating. The doctor is very nice but his office staff which consists of one woman (the drs wife) has zero social skills and should not be allowed to interact with human beings. She's extremely rude and NOT a nice person. Don't go unless you have no other choice!! read more

Horrible staff assistant! I would never recommend this place to anyone!! They are rude and unprofessional! They don't deserve any stars at all or to be in business with any type of health care! You're suppose to help in healthcare not be so disrespectful! read more

This doctor is not a professional anything. Try to get him to call you, to set an appointment to talk to anyone or to get a copy of my own records has been nothing but a failed attempt. If there is any positive write ups, he wrote them or paid to have them written. I highly recommend any neurologist but this one. STAY FAR FAR AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Horrible service front desk lady is so rude doesn't want to do her job at all. Makes the doctor look bad. Worst experience of my life dealing with this office no compassion what so ever. I feel sorry for who goes here read more

If you are referred here, IMMEDIATLY request another referral!!! DO NOT GO HERE. The receptionist is rude and I do not know why they are even open they obviously do not care about their business, and more importantly they do not care about the patients. This is no place for anyone to receive care!!!! Please complain to the Board of Medicine. This place does not deserve to even have their name written on the doors they open. This place needs to be closed down. You can file a grievance here: https://www.breeze.ca.gov/datamart/complaintRsdModuleMain.do read more

Never got to meet the Dr. I couldn't get past the certifiably insane receptionist that has not a compassionate bone in her body. After reading all the reviews and knowing that there was a crazy lady (I'm trying to stay away from using profanity) working there, I came in prepared and made sure I brought everything she told me to bring. She became angry because I brought in my clients MediCal and Healthnet card. Apparently, I should have only brought in his Healthnet card and she shamed me for bringing in more insurance cards than I needed to. I seriously have never met anyone so unprofessional and so mean in my life. Karma will get her. Enough about her and onto Dr. Ghoshal. Even though I didn't get to meet him, for being a neurologist I would assume that he'd be smart enough not to have this lame excuse for a human being employed by him. Maybe he knows that no one else in their right mind would employ her and he actually pities her? I asked her if she was his wife because I couldn't figure out why he'd continue have her work for him with all these horrible reviews. She then asked me if my client was my husband. If you were referred to this office, my suggestion would be to request a different doctor and I do not say this lightly. read more

This was my mother's neurologist for one session. We will NEVER go back. This is the least compassionate human being we have encountered in any medical setting. Save yourself the stress of having to encounter any of these people. There is a reason this place has only 1 star reviews. read more

Your hours say from 9-5 you tell me to come to my appointment early at 945, there is no one there you do not show up until after 10. Not just once but every time I had a 10 appointment. This is not good service. I wish I could go be zero stars. read more

Avoid this place at all cost. Rude staff, bad service. This place doesn't even deserve one star. Avoid Avoid Avoid

Doesn't even deserve one star. I am appalled by this man. He should not be practicing. Shame on him and his staff. I witnessed a woman in his waiting room having what may have been a stroke or something worse. She begged the front desk lady to call 911. The rude lade closed the glass divider on her. I was ready to but she pulled out her phone and called for herself. The dr was aware of the situation and would not come out to the waiting room. The fire dept and ambulance came and took her to the hospital. She could barely talk but could hear her say her head felt as if it would explode. Her limbs all went numb. His license should be pulled. If anyone has an appt with this so called dr, do all you can to find another ph Hysician. I pray the lady made it to the hospital read more

The short and sweet version: DON'T GO TO THIS NEUROLOGIST. THE ONLY THING THEY CARE ABOUT IS GETTING PAID, NOT PROVIDING PROPER CARE OR THEIR PATIENTS WELL BEING. THE RECEPTIONIST IS THE MOST UNPROFESSIONAL AND INAPPROPRIATE PERSON I HAVE EVER COME ACROSS. The full story: I have been going to this Neurologist for five years, and have never been particularly fond of them, but didn't want to deal with the hassle of changing doctors. The receptionist has always been unpleasant, but nothing in comparison to what happened recently (mentioned later). The office only takes cash, which is quite inconvenient. Their equipment is very much out of date (looks to be from the 70s). Mostly, the wait time is long, even with appointment. On multiple occasions I have scheduled an appointment first thing in the morning, and have found myself waiting outside their locked office door (along with other patients) up to twenty minutes PAST my scheduled time, for them to even open up the office. Unacceptable. Dr. Ghoshal is not fantastic, and doesn't seem concerned about the quality of care he provides, or the well-being of his patients. When I first started going here (for Epilepsy) he prescribed me a medication which caused me to have seizures every six months. I have never had this pattern, and after about a year and a half I finally realized what was going on, and realized that it might be the pills that I have been taking. He was aware of all of my episodes. Since he wouldn't change my prescription himself, I took it upon myself to do some research and finally asked him to switch me to Keppra. This has worked well for almost 4 years, until I lost my insurance and was unable to afford it. During this time I had a seizure, and went back on the same medication once I got insurance (as I still had refills). The straw that broke the camel's back: Once my prescription ran out, he required me to be seen prior to refilling it. I scheduled my appointment to fit my incredibly busy schedule. They told me that I would soon need to get another referral from my primary care physician, but didn't give me a time line. I figured I'd go see the Neurologist to get my refill and worry about getting a referral once I had my medicine. The morning of the appointment I drove to school (SFSU) and left early so I could get my much needed refill. I drove from SF to Carmichael, where the office is located. When I walked in, the receptionist was nowhere to be seen, but Dr. Ghoshal was standing by her desk. He said that someone will come out soon, and continued to stand there, not saying a word to me. He's not particularly friendly, and quite cold. She finally came out, and asked for my name, and than said "oh yeah, you", and asked if I had a referral. After I said "no", she proceeded to tell me that I'll need to get one within 60 days because my insurance changed. I said that I don't know when I'd be able to get one, as I'm in SF five days a week, at which point she told me that I won't be getting seen that day. When I told her that I'll figure something out and get one, but I need to be seen because my prescription is out, she told me "you already told me you don't have time, and if we don't get a referral, we won't get paid by the insurance, so we won't see you until you give us a referral". I got on the phone and tried to get my primary care physician to give me one, but he required to see me in person in order to process this, for which I didn't have time. Because my schedule is incredibly packed, and I need these pills, my mother-in-law offered to call Dr. Ghoshal and reason with him, maybe get just a few days worth of pills, until I get that referral (this was on Thursday, my appointment with the primary care physician is scheduled for Monday). She spoke with the same receptionist (to my knowledge the only one that works there), and tried to press the importance of me not missing any dosages, to which the receptionist replied with "she's not our problem, she's no longer a patient here", and then proceeded to tell my mother-in-law that I am irresponsible, and how she is a bad mother and has not raised me correctly (I think she thought she was my mom). She did not let my mother-in-law have a word in the conversation and kept telling her to "shut up", and ended the conversation with a "shut up and go to hell", and proceeded to hang up! read more

This office doesn't deserve a star. I'm a vet who was referred there by the VA to have an EMG done. The letter I received said to arrive 15min early for paperwork. I show up 15min early, get the paperwork done in 10min, and sit for 1.5hrs passed my appointment time. I ask the receptionist about my appointment and she tells me they don't do "appointments" that the time I was given was by the VA not them. Needless to say I walked out, contacted the VA and reported the office to not refer vets there again... the VA agreed. read more

This was my 1st time seeing him for my brain injuries and he had bad bedside manners and wouldn't have my prescription mailed to me, I have had them mailed my whole life, this is the first time I had a MD make me with a brain injury do it myself. I had to come home and call Express Scripts to find out how to do it and mailed my prescription in myself. It was VERY stressful on me since I told him I was Agoraphobic (don't like to leave my home or go out in public) and he is like oh well that's my problem. He is awful and pray I can get assigned another Neurologist that cares about their patients. read more

Well looks like Yelp removed their fake good reviews and this place has 13 one star reviews and that's all. If you are smart enough to check here prior to your appointment do not come here. It's absolutely the worst dr appointment you will ever have. You were warned read more

These people are awful. I am on Blue Cross MediCal and the doctor told me to get my CT scan and bring it back with $100 for Dr. Ghoshal to read it and write to DMV regarding my condition. When I mentioned this to front desk office lady/dr.s mom and she went into a rage to not treat her like that and lie about Doctor that way. She went from not answering calls to madwoman in 10 seconds flat. She also told me to get a job. read more

All the previous posts are accurate. The receptionist, who is the wife of the doctor, lacks proper communication skills, professionalism, and demeaning towards myself and teenage daughter. While there I contacted our PCP to request a different neurologist and we left. read more

Front desk women unprofessional, rude, hung up on 3 different times. Once by the Doctor after yelling at me when my son was having stroke symptoms. Should not be in practice. If you have an option go elsewhere, not just because they are rude but because it makes it impossible to schedule appointments, get results, follow up care etc. which delays care and makes it hard to take care of yourself or loved ones already in a difficult situation. The medical system is difficult enough without this type of treatment. read more