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    Ashton Chalets

    5.0 (1 review)

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    12 years ago

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    Oak Trust Properties

    Oak Trust Properties

    (36 reviews)

    Extremely unprofessional and dishonest company stay far away!…read more Oak Trust Properties has been the most unprofessional company we've ever dealt with in owning a rental property in Charleston. Every time you try to call, you're told the property manager is "in a meeting" and to make matters worse, they don't even have a proper phone system that allows transfers. You're left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed -- then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough Oak Trust will only make it worse. Stay clear!

    Extremely disappointed with this property management company. Their lack of communication with the…read moreowner is unacceptable, and their overall laziness has directly resulted in hundreds of dollars in unnecessary expenses at the owner's expense. Issues that could have been resolved quickly were ignored or mishandled due to poor follow-through and minimal effort. As an owner, I expect transparency, responsiveness, and basic accountability--none of which were provided. I would not recommend this company to anyone looking for reliable property management.

    Charleston Home Rentals

    Charleston Home Rentals

    (24 reviews)

    Owners Beware... I wrote a review year ago and deleted in…read morefear of being kick out after Josh called me furious...fast forward 12 (ish) months later as my lease is about to end and they want to raise the rent by 44%! Yep 44% increase in 1 year and if I didn't inquire 3 months in advance he would of told me 30 days leaving me scrambling to find a place. Now all I want is to leave 3 months early zero penalty and he won't but yet would a year to get me to delete my review he said i was welcome to leave no penalty! Funny right...now it doesn't suit him they wanna be difficult. Rent from this guy and his brother if you want but he is a terrible manager for any owner. There is a reason they have changed names so many times. I've been in my place for 2 years and they have NEVER come by to look at property, being a owner that would scare me! Also they don't fix big issues, my garage has flooded since day 1 and is useless everything grows mold in there. Beware of this companies rental in The Battery of Park West not as nice as it seems and The Madison @ Park West is way better option if avaliable bigger Apts and less expensive. Beware of this guy's smoke and mirror tricks. Pics below of how bad garage floods on a normal rain PLUS a shotty repair where water was leaking behind the wall all the way down into the garage. This is how he tired to fix it from leaking. If I was a owner and charged for that repair I would fire them on the spot.

    We just moved in and I'm already leery of this company. Before we signed anything we were assured…read morein writing that all maintenance requests would be fixed prior to moving in. That did not happen. They also said everything was professionally cleaned, but judging from the residues found everywhere, I don't think that is the case either. Upon move in, my fiancé and I were given ONE key and no mailbox keys. I have asked on 3 different occasions how to get a mailbox key with no reply, but if we pay to have USPS rekey the box, the company charges us a $150 fee. We both already forwarded our mail and have no way to access it. Other issues: 1. There were missing lightbulbs in every. single. room. The entryway, living room, hallway, both bedrooms, both bathrooms, and the laundry room. Again, I get that we are in charge of lightbulbs while living here but this seems a bit ridiculous that none of this was taken care of prior to move in. 2. The company DOES NOT REPLY to emails or follow up. They say they will "send maintenance" but we have yet to see or hear from anyone. Good luck actually reaching someone at their phone number too. 3. As seen in the pictures, half of everything is broken or in very poor condition. Even the pulls on the ceiling fans are broken, so there is no way to turn them off. Most of these things they said would be taken care of, but haven't, and to be honest, I don't anticipate them ever getting fixed at this rate. If you have a choice, based on my experience so far, I would say look elsewhere. The management companies in the Charleston area do not do a good job of taking care of their units nor communicating with the tenants.

    Ashton Chalets - hotels - Updated May 2026

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