In my opinion, Appalled with the level of service I received or in this case, did not receive. I…read morespent twenty odd minutes looking around for hedging plants and clearly needed some assistance. Not one staff member approached and none were seen to be asked. Finally, I made a purchase But decided to also purchase 5 more . I wentt to the 'till' and was met by a 'frosty' person whom I asked if my choice would make good hedging plants. Reluctant, i received a poor attempt off an answer but still not put off i decided to proceed with my purchase. The person asked me to bring the 5 medium large plants to her to look at. I wasn' t sure what this meant but i didnt want to bring the plants to her, which were very near my car some 50 metres away, in case for whatever reason there was something wrong with them. So, i asked if we could go to look at the plants, but she refused in a defiant manner, saying, "i am the owner" to which i said "i am the customer!". Clearly, this had no meaning to her! You are right to assume that i left without making the additional purchases, never to return. There are quite a few garden centres around Ashtead, so i am shocked of her arrogant attitude.

It is great to comment on previous reviews. I knew Buckland Nurseries when it was one of my calls,…read moreway back. It is good to see it still going in this here today gone tomorrow society.

Such a nice place to go! If you have a choice, please support this business and others like it. It…read moreis independently owned, and benefits hugely by the personal service offered by the staff. Everyone I talked to was hugely knowledgeable about the plants they sold, and were able to tell me which plants were appropriate for the different parts of our garden. There is a huge selection of garden statues, which my older son loves wandering through. Our family was very loyal to this place for Christmas trees--the selection was always vast and the trees were just gorgeous. Okay, so we paid a quid or two more than, say, Homebase, but to me it was worth it to see the trees (Homebase wraps theirs in netting) in all their glory, plus the trees just seemed nicer, greener, more hearty. This is a true gardener's nursery, don't come here if you're looking for the mountains of tat many nurseries have started to sell, but if you're looking for good quality and variety in your plants, please give this place a go.

Been back again this time to see if the improvements have settled down. They had and I have…read morefeatured some of them. The Restaurant has been settled to morning, dinner and tea sessions. The spaces between the various sections far more browse area, still no Aquaria apart from Pool supplies, and the outside has a patio extension just outside the café with all the garden furniture together with all the compost you could ever need. Still only the kids area is to be built.

A good place to go for some interesting food and drink. I am a fan of the deli counter and the…read morearray of scotch eggs. This place is a bit pricey (it's in Surrey what do you expect) however there is the odd bargain to be found. My son loves stickers and there is always lots of them here for him to choose. There is a nice pub "The Prince of Wales" near by (2 min walk) as well.

AN EXCELLENT PLACE LET DOWN BY POOR CUSTOMER SERVICE…read more A large garden centre that with a huge range of plants and the usual products you would find in such a place. In addition, it also stocks a large range of tropical and cold water fish as lots of other pet supplies. My son loves to look at all the fish and its a great attraction if you have small children. During Christmas they also have loads of Christmas Decorations and lights up which the children really love. They also have invested a lot in a wonderful new food court. It serves a limited range of food for such a large area and its reasonable quality if not a bit pricey - the made to order pizzas are great. There are plenty of tables and it feels spacious plus it has a number of different baby chairs and the baby changing facilities are OK but not great. One strange error they seem to have made is the size of the adult trays - they are so small you cannot fit two plates on them and two cups and saucers without piling them on top of each other - which defeats the point of having a tray in a lot of cases. I pointed this out to a couple of the staff and they laughingly agree with me but nothing gets changed. What really lets this place down though is the staff. The general staff are pleasant enough but dont go out of their way to help you - they will point you in the general direction of something but wont actually show you. Or if you ask about a product they wont offer an alternative if they know the one you want isn't available. The catering staff are worse though. They are incredibly slow and surly. I have been overcharged a couple of times and when you point this out you dont get any apology, just a blank stare. It's really sad when a business invests so much in the bricks and mortar and the staff let them down so badly.

Yes I agree it is a great place to start if you are a Gardener! It has a very spacious car park and…read moreoverflow, and an entry which should really be an exit , a separate Pet Fish Aquaria with Cold Water and Tropical department, together with all or most supplies. A restaurant and many gift sections, barbeque equipment, and a Lawnmower Shop run by F.Giles where I purchased a new mini mower. I have never got poor service, it is by nature a Self Service Place that if you need help ,then there is a desk just inside the entry door where you can request someone to assist you before hand!!

Had a strimmer that was only 1 year old and the reel head and mounting came off. Spoke to mr Dobbie…read moreand he said it couldn't be repaired or fixed and told me I needed to spend £250 on a new machine! Thought this can't be right?! Went to Mps in Effingham and they fixed it in 3 mins and the machine is still going 1 and a half years later. Please make up your own mind

Handy little place, not as smart or big as local competitors, seem to specialise in Garden Machineryread more

Whether you are in a hurry to pick up flowers, need flowers for a wedding, as a gift, this shop…read morewill truly supply your needs Rushes is a good florist where you can buy beautiful blossom flowers.I like it also because the staff there help you pick out the flowers you need for each occasion and advise you on what's best. The prices are quite reasonable for the great quality they have. The roses are as red as blood and are so touching. I also like the fact that you can have your flowers delivered to your door which means they are even more fresh as they are brought there straight away rather than you; maybe branching off somewhere.

I ordered an arrangement to be delivered a couple weeks ago. I didn't personally see the…read morearrangement, but the recipient raved and raved about how amazingly beautiful it was. The most important part of this review, is to speak on the service received. Rushes was incredibly friendly & accommodating.They delivered the arrangement the next day as promised.