I have learned Closet Works is now part of The Container Store, they manufacture their own Elfa…read moreDecor and Preston closets right here in the USA. Made by individuals that take great pride in their work, which is visible in the quality of their products. They do it all, in home designs, manufacturing, shipping and installation. Having their own installation team ensures the projects are installed consistently and correctly. No matter the size of project i feel this company can get the job done right! I have shopped The Container Store for years and they offer multiple lines of closet and storage solutions that fit many budgets, which makes it a great value for any budget. You'll find they not only offer closets, but they have a line of garage organization systems. The quality of the garage systems is spot on. Very good quality! While visiting one of the Chicago area stores, I saw they even have wooden wine racks, work from home office spaces and many more specialized custom spaces. I love their latest lighting storage solutions as well. Very innovative! Great value and a fun place to shop. The stores staff are always friendly and welcoming. I've shopped with a lot of the same staff for years which tells me it must be a great company.

We ordered a media center and a closet organizer for our new home a total price that is in the…read more$6.000 range, for reference. Our "designer" (Patti) was not great to work with, talked a mile a minute, repeatedly spoke over us and had no follow up skills once the contract was signed. In fact, I have never heard from her again, nor have I heard from anyone from Closet Works to date to discuss this situation despite multiple requests for someone in management to call me back. Our initial install date was on December 15th, 2021. On the install date, there were MANY issues the main ones are below, but there are several more more minor issues that need to be addressed: 1. The wall and the locations of the outlets were measured incorrectly forcing the installers to do cutouts to the boards between cabinet sections to accommodate outlets. -- This renders the outlets unusable since the drawers push against the outlets, forcing us to choose a smaller drawer box. 2. Missing parts to the overall design. 3. Incorrect holes drilled in doors for the knobs, forcing us to choose a different design with credit or reorder all 4 of the doors. 4. Other design issues or incorrect parts for the media center and closet. 5. Damage by the installers to our ceiling and floor. This is only the beginning of the lack of any actual customer service and professionalism by Closet Works, their owners or leadership. Once the installers discovered these issues, they told me to "contact our designer." Which I did, and she promptly sent me to voicemail. When she did call back, she was apparently in too much of a rush to speak to me, so asked me to send her an email with all of the issues and pictures and "she would get it taken care of." Fast forward a few weeks (4 weeks to be exact), we had not heard anything. So I followed up with an email to our designer and received an email from the designer that stated "This is all my fault. I'm going to complete the order today. I've been sick then helping others sick. I'm so very sorry. " So ok, fine - I get it things happen. Two weeks later, I have still not heard anything definitive - so I called myself... I was directed to Amanda in service, who is apparently in charge of post install issues.. She informed me that she had not been made aware of any of these issues that needed to be corrected. We are now 6 WEEKS POST INITIAL INSTALLATION at this point. Amanda asked me to send pictures, make decisions about what needed to be done, which size drawers needed to be installed, etc., etc.. A point of note nobody has come back out to the house to look and see what needed to be done so if it's wrong again, that's on Closet works. I did, and guess what - I never heard from here again or any confirmation that we were moving forward. SO...here we are NOW 3 months+ post install and no resolution. We have been unable to use our TV and media center now for 3 months. But I did receive a call this week - stating they could come back on March 23rd and install / fix the items that needed to be addressed, a date that is 4+ months post install!!!! Are you serious??? I've called several times, asked to speak to a manager and never once received a call back, apology, or confirmation that they had started to fix the issues! Also, my floor and ceiling are still damaged and there has been no comment on those issues or indication of repair. It's not worth the trouble to save a few dollars, go somewhere else and save yourself the hassle.

Thank you Quality Custom Closets! I'm way delayed in this review but I have been loving my amazing…read moreclosets for more than a month. Everything from Felick's design to the installer and installation were top notch. No pressure, happy to revise designs and offer suggestions, overall couldn't be happier or more satisfied. I would highly recommend!

I highly recommend Quality Custom Closets. After weeks of obtaining quotes from other overpriced…read morevendors, Feliks and Mariana were able to efficiently design all of my closets with exactly the layout and functionality I was looking for with high-quality materials and at a very reasonable price. Best yet, the whole process (design, order, fabrication, delivery, removal of old closets and installation of new closets) was completed in an extremely impressive two week time period. Overall, I could not be happier with everything. Thank you!! - Mike D.

Ann Marie is AMAZING and a hard worker!! I hired her to help me declutter as I am in my 70s and…read morewaiting for hip replacement. We have cleared away years of clutter and unneeded items. I would not hesitate to highly recommend her for all your destash/organizing needs. She is well worth her salary.

The transformation from before to after was absolutely amazing. Ann Marie Guenther, owner of…read moreThatgirl Organizes, organized my pantry to make everything easily accessible and organized. In just about three hours, my pantry went from a closet where things fell out when you opened it to a extremely organized space where everything was clearly labeled and easily found. She managed to produce three garbage bags and two boxes full of recyclables from my pantry of items that were either expired or should have been condensed. She was able to organize the pantry by using existing bins that I had. I didn't have to purchase any expensive organizational gear. Ann Marie was extremely professional and non-judgmental, too, when seeing a space that was such a total disaster! I would love to hire her to organize every closet or space in my home!

Rosetta was great with my mom and greatly helped her out to get organized during her home…read moredownsizing! My mom can be fickle about parting with things and Rosetta helped getting a game plan together to make the move as easy as possible. Lettuce Organize is worth every penny

Best Organizer I could have. Rosetta is owner and organizer, I struggle with clutter and not…read moreknowing how to organize. She is very professional and easy to work with. Worth investing in her expertise. Rosetta knows how to gently nudge you to move the clean up process along. Best part is that she works along side you and is it just telling you what to do. Also she was a godsend in carrying all the crap out is my basement. Items that were for donation were taken by her to Goodwill. Always works to completion of project and does not leave you with a mess or homework. It is really a joint process. The organizer has a good visual and knows how to efficiently place object and gives order to your space. Do not hesitate. Phone: 847-812-0835

For the first time in years I got dressed from clothes hanging in my closet vs out of a laundry…read morebasket. Jan was gentle and kind helping me go through things I haven't touched in years. At times I got anxious because it was overwhelming but she got me through it. I'll be having her back to help on other parts of the house.

Jan is a Miracle Worker!…read more I had 3 visits with Jan in November 2020, and I can't recommend her enough. When you tend to be cluttered and organizationally challenged, getting some help is absolutely life-changing. She was very friendly and knowledgeable and had some great ideas! Before starting work on my cluttered office, Jan spent some time talking with me about what I use most often, what things make sense to put in a different spot, and what would be best to hide/store. As we organized, she frequently checked in with me on whether I liked where things were being placed, how they looked, and whether it would be easy for me to find and use. I will say that prior to her first visit, I did go through the office and try and put "like" things together, and I got rid of a lot of stuff I didn't need. This helped us maximize our time, and hiring her was a great way to motivate me to start making changes. She also worked with what I had available, so I did not need to go out and purchase a bunch of expensive organizing systems. The great benefit to this is that once you have your area organized, you can then decide and purchase exactly what you need for the space. I already had a bunch of organizing stuff from Ikea, and it all worked just fine. I started out with an office overflowing with books, office supplies, computer supplies, and hundreds of random things that I had stacked on bookshelves because I couldn't quite figure out where they should go. The end result was an amazing transformation. Not only is it visually appealing, but everything is easy to find and use. Her methods make sense to me and now I'm organizing more areas on my own. I was so impressed that I asked her back to help me organize my laundry room, which, you guessed it, had no useable counter space, and was cluttered with every cleaning and laundry product imaginable. Basically anything in the house I didn't know what to do with ended up there. She got that room whipped into shape so fast I could not believe it. I still stand there and stare at it when I walk by, thinking, why did I wait so long to call an organizer? Her rates are very reasonable, and looking at what we accomplished in a few hours, I wish I had done this years ago! I'm already planning my next organizing project.

We did about 10 closets with them this year ranging from walk in to simple towel closets…read more I highly recommend Deb. She was able to maximize the space while making it functionally work perfectly with our lifestyle. She was incredibly patient (I got very indecisive with the color towards the end). I appreciate how transparent the pricing is. They sit there and build every detail of the closet with you. The virtual look book and in person studio were really helpful for seeing all the various accessories and finishes. I was especially impressed with the install. The installer coordinator was really helpful in terms of telling us what to expect and how to make the day run as smoothly as possible. It seems like they have a bunch of contractors come together the day of. They do a great job executing the plans and I think a large part of that is how the designer communicates all the details in the final plan. The cabinets themselves are super solid and I've had no issues with the materials. Our toy closet shelves have this dark blue finish and we have had no chipping. Anyways, I can't recommend them enough. It's pricey but definitely worth it.

I installed a small walk in closet, and I am VERY disappointed with my experience. The design…read moreprocess went okay with no communication issue or miscommunication. The pain started right after the installation.. a long story short, it had many installation issues and damaged my wall and trim. I called the office no one ever picked up the phone or replied my voice mail during the office hour. I called the corporate office, sent many emails and texts.. after waiting for another month, a installation manager came out and fixed the issues. Today, another team is supposed to come out and fix the wall, no one showed up at the promised time, no call/texts for delay, no one is picking up the phone again... this is one of the worst experience I ever had with any kind of contractors. I haven't been able to use my closet for all this time and getting stressed out... I chose the closet because of the brand, but wow.. This is too much hassle for me. Chasing people to fix the problem they caused and waiting with no proper communication... this is not professional. Ugh!!!!

Diane went beyond what I expected we worked for two days six hours and my house is spotless and…read moreorganized all the closets and got rid of sixteen bags of donations. Computers only laptop but my husband scraps so he's going through all that stuff. There's a place for everything and I remember where it is she also directed me to Amazon where I found some organizers for stuff in my closet so I can see what it is and a purse organizer that's 12" high so all my purses will fit and a Xmas storage box that goes underneath my bed definitely use her again or recommend!!!

I hired Diana and (Fresh Start Organizing) to help organize and set up my home while we were out of…read moretown. I couldn't recommend her more! She far exceeded my expectations. She went above and beyond to help us organize. She even assisted with some unpacking and purchasing of organizational items to make sure our move-in was as seamless as possible. Communication was always super easy and she is totally reliable. If I am in the need of organizational services again, I would definitely give her a call. I would happily recommend her to anyone! Thanks, Diana!

Thank you Christine for you Eye for Style! you did a phenomenal job at staging our home. I know…read moreyour efforts were a large reason our home sold so quickly. If you ever need a reference, feel free to use my name! Thanks again for all you did staging our home! P.S. if you know where you got the green lamps you used in our bedroom, I'd love to know where you got them. We loved them!

Great experience. We purchased a home that needed work and were, quite frankly, overwhelmed…read more Christine has been extremely helpful, very responsive and has given us some really nice ideas for our interior. We are coming down the stretch with the interior remodel but couldn't be happier with the help and ideas that Christine has provided. Exterior will be next. Can't wait to see the finished project! Highly recommend!