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Ashley Store

1.7 (12 reviews)
Open • 10:00 am - 7:00 pm

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Ask the Community - Ashley Store

Bobby Wilson's Home Furniture

Bobby Wilson's Home Furniture

3.7(3 reviews)
3.4 mi

I was totally surprised at the lack of professionalism and…read more courtesy by the owner, Mr Bobby Wilson. I purchased a recliner and was not given the sales agreement until AFTER I had paid for it. Then and only then did I notice that it stated "No Returns". Had I seen it, I would never have purchased the item. Once the delivery was made, I tried to work with it in my home but the piece was overpowering and did not fit. I called the place of business that afternoon, informed them and was told by the salesperson that Mr Wilson would be in the following morning. I went to the store and attempted to tell Mr Wilson of my actions. He immediately went into a rant telling me that he had no idea what I had done to the recliner and that I signed the sales agreement. This was untrue since as I said, I was not in receipt of this until after I paid. After much ranting and belittling me did he off a return minus 20% I stated 10% was acceptable and offered to pay this as a return fee. At first he loudly ranted more and only when I was preparing to leave did he agree to 10%. After a few errors on the credit card machine I finally received the agreed refund and left. I would not recommend this business and will not return. Mr Wilson is well over the burned out stage , more into meltdown. Each customer has one best friend and three good friends and this retailer failed to recognize that. The customer may not always be right as the saying goes, but they are always the customer in control of their funds.

Got a great deal on a mattress set with free delivery. Would do business with again and highly…read morerecommend.

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Bobby Wilson's Home Furniture
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Ashley Store - furniture - Updated May 2026

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