Holder Bedding owners are excellent! The value of their mattress product is beyond compare. We…read morebought two of them. Anyway, I had a little problem with the mattress and a new onset of severe backaches. I was told to flip the mattress over since it is a two sided mattress. If it doesn't work for me in 2 - 3 weeks, I am supposed to call him back and they will make me a a brand new mattress, if my backaches don't improve! What company would ever do that for a person? They are awesome. The owner is kind, considerate, thoughtful, respectful and totally professional! Thank you!

Fantastic bed. Had it years and every time I flip it, it puffs up again. They are 2 sided. Price…read moreis comparable to other beds but other beds are 1 sided. Great customer service too.

Sold me a bed that they no longer stock, so had to sleep on the floor for 10 days while they tried…read moreto get the bed from another store. Finally got my new queen sized mattress and it was absolute crap. Springs poking you in the ribs, no support whatsoever......and of course ALL SALES FINAL. Steer clear of this place. When you buy cheap crap, that's what you get......cheap crap. $400 lesson learned I guess........

What a joke. We purchased furniture over three weeks ago and still have not received all of our…read morepurchase. Every time we ask about it, we get excuses or outright lies. They had no problem collected all the money up front but cannot deliver the product. I have filed complains with BBB, Chamber of Commerce and their corporate offices. Bad deal here, total rip off.

DO NOT BUY ANYTHING FROM THIS STORE!!! DO NOT TRUST THE SALES TEAM!!! "You can return your purchase…read morewithin a 180 days" the mattress we purchase was sealed, unopened in the plastic. Just have make a $78 payment for a delivery truck to pick up your unopened mattress. Also let's not forget a 15% restocking fee. What a lying piece of crap. So we have to pay over $100 to return a crappy $180 mattress? Don't waste your time or your money here. The mattress's are weak and blow out within a year. Honestly if your serious about a mattress your better off paying more for quality & from a better company who is more ethical & upfront. This is not costumer service, these are employees who will lie & tell you anything you want to get their commission. I feel so bad for the older employees who are stuck in the golden years of life, lying to people in a mattress store. Was this the best you could do? Your dream as a child was to be a lying salesman? Pathetic. I would say at least they could sleep at night, but sadly they are probably kept up late with a guilty conscience, on their companies sub par, uncomfortable mattress.

Zzzzz....Zz.....zzzz…read more... Can't Stop Sleeping... My wife and I took a few hours to pick out our new bed and we love it. The sales people were very helpful and knowledgeable. We love our new bed. Time to go back to sleep now.

I bought a house and needed ALL NEW furniture. I had left everything behind. I was able to get the…read morebest deals and the sales woman worked very hard to find a place where price and quality meet. She also let me know that electric does not always mean "bad." I absolutely adore my recliner that extends by the push of a button. I have had the recliner and a manual reclining love seat for 5 years now and the quality is just as great as the first day I bought it. This store has always been one of my favorites for furniture shopping.

Customer service was beyond poor. Trying to get in contact with the owner after I already paid for…read moremy furniture was terrible. Called. Emailed. Went in the store numerous times only to be told Craig would get ahold of us. That's not what happened. Waited a few weeks to get delivery which was fine then the day of delivery 1 hour before they were supposed to deliver I got rid of my furniture to make room for new, I was excited..until I received a message on Facebook telling me they don't have my furniture. I then went through the holidays with no furniture expecting to have it delivered January 17th. On January 16th get told again they don't have my furniture but might get it mid February... I simply said this is uncalled for and ridiculous and asked for my money back. Tried to stay local and shop local but will never go there again. So disappointing.

Great prices and great service! I love the look of our new family room. We had a little hiccup with…read morethe legs of our accent chair. The delivery guys couldn't get them on, my husband couldn't either. I took the chair back and got the floor model. It was a little inconvenient and they didn't offer and refund or anything for that, which surprised me. All in all, it was a good experience.

From the owner: We will sell you the furniture that you want and/or need, while allowing you the peaceful time you…read morewant to look and discuss-without feeling pressured. We are always learning so that we can answer your questions with knowledgeable responses! We offer you many choices between living rooms, dining rooms, bedrooms, youth furniture, outdoor furniture, accessories, and mattresses.

My wife and I were shopping for leather furniture and were assured from the sales person ,southern…read moremotion would be a good fit for our needs , we have 2 dogs and we are in our 50's. We waited 14 weeks for the furniture to arrive, due to covid , which was fine. We have had the furniture for a whopping 15 months when we reported cracking on the control side of the seats, we were told it was the vinyl cracking ( we were told we were buying all leather ) . Once this was reported , the repairman met with my wife, when she was told that we have had over a year and this could be from the oils in our skin or even caused from prescription medication. We were told that southere motion would send a new cover ( still with vinyl sides ) but not cover labor to re-install the cover, Dillmans would be willing to do this for a fee, again stating that we have had the furniture for over a year! To date nothing has happened. We are now having issues with the leather wearing and losing the finish , at this pace we will need new furniture shortly . Very disappointed in the whole process of this purchase of new furniture that should have a life of 10 years instead of maybe 3 years . Do not buy southern motion leather furniture . When you purchase from a dealer you should have an advocate to help with issues, we did not find that .

Check the back inside of recliners some are made cheap as lawn furniture. Lasted two months before…read moreit had a bad dip in the back. When opened we noticed it was made from two strips of lawn chair no I am not kidding the old lawn chair stuff thats like a grain feed bag. Two 3 inch 3 foot strips that were stapled one staple to each side of board. They did not loop over board either just behind it and stapled so I was sitting in a cushion leaning on a loop pushing into material on outside back of chair. Even lawn chairs were woven into each other so this does not happen. Imagine sitting in a lawn chair that only has 2 strips not a complete wove pattern. I mentioned I have back problems and that I did not want to buy a cheap chair. I really did not expect a legitimate furniture store to sale stuff like this. I noticed some odd looks when I was paying now I assume they all knew the salesman John had pulled a fast one.

Hayden was a great support in helping me pick out a great mattress in my price point with the…read morefeatures I was looking for. I was nervous going in about having a pushy sales person, but she lead with knowledge and keeping my priorities in mind. I was able to get a great deal on a mattress ($900 off), stick within my budget, and get a great warranty. They also provide delivery and haul off. My only small complaint is that I wish they had more mid-range mattresses to try in store. Overall very happy with my experience!

I recently bought a mattress set at Mattress Firm and had a great experience. The sales person's…read morename was Dowa. He made the process fun and I plan to purchase another set in the near future for my daughter's room. Thanks Dowa!