Deletes negative reviews, had to post this multiple times. Do you want realtors with your best interest in mind? If so, stay far away from this realty team. Contracted them to sell a home in Edgewood in Dec. 2023.
Poor experience with mainly Avery Johnson. However Ashley Schaffer was there every step of the way. Lets break it down.
1. Tried to list the house for less than it was worth - they pushed us to list the house at 415. We pushed for 425. The house sold within a week for 5k over the 425k asking with multiple viewers lined up.
2. Underestimated the cost of EVERY SINGLE SERVICE. - every time an estimate came for the cost of a service It was significantly higher than what they estimated it to be. Also every company they chose was significantly more expensive than the ones I could find on my own. But yet they constantly claimed knowledge of the area.. maybe years ago
3. Had the buyers best interest in mind. We needed more time. Both Avery and Ashley acted like they were extremely put out by this. Saying oh the buyers couldn't accommodate etc. it was like the buyers realtor was pushing everything and our realtors were just rolling over asking us to take it. We were able to get an 8 day extension total and they kept saying "we have advocated for you tirelessly." OK.
4. aggressively sent contract documents asking to sign. At one point we discovered an issue with the septic, due to a manufacturing defect, had failed inspection. Avery was extremely pushy in calling and sending a document, once signed, would not allow us, the sellers to back out. Seemed very shady the level of aggressiveness involved in this specific part of the selling process. When everything up to this point was pretty laissez-faire.
5. There were no contingencies in the contract for us to back out as a seller.
6. Expressing any discontent such as what was listed above, to them directly, resulted in vague threats regarding the "contract we signed" (verbatim from Ashley). Avery was condescending and defensive of any criticism equally.
Who do you work for again? Your best interest. Bottom line. read more