If I could give The Granville 10 stars, it wouldn't be enough!…read moreI was the sole caregiver for my Grandmother for almost 5 years when it proved to be just too much for me to handle. The reason why I hadn't gotten her into her own "apartment" or facility, is because of what my mind thought an assisted living facility was going to be. I didn't want my Grandmother to be in a place that wasn't well maintained, or where the staff were abusive in any way etc etc. All the horror stories that one hears about pertaining to elder care facilities. Well, The Granville is ANYTHING but! From the second we toured the location right before the pandemic, I was put at ease. The residents seemed happy, the entire place was decorated just beautifully and extremely clean, and the staff was just so nice! It really felt like home! The help and expertise that they provided to me in getting my Grandmother approved was also a Godsend, because all of the paperwork can be tricky for someone not familiar! My Grandmother's apartment was just so lovely too! She was able to decorate it how she wanted, and there is a little kitchenette area with a fridge and microwave so she can have her favorite snacks. She has been there over a year now and I couldn't have asked for a better location to have provided the utmost care during the pandemic. They even took the necessary precautions one week ahead of time before the Government shut everything down. To accommodate all the residents who now were unfortunately unable to leave their rooms, must have been such an undertaking!! But the staff still made my Grandmother and the other residents not feel neglected and forgotten about. Making little crafts and spending a little more time with the residents so they didn't feel so alone during this scary time. They went above and beyond making sure everyone was kept safe and stayed healthy and just did an incredible job and am so grateful to everyone at The Granville. I could go on and on about the staff being just perfect and everything I could have ever hoped for, for my Grandmother. If you have a loved one and you are feeling apprehensive about locating a place where you can rest easy at night knowing they're being cared for properly and with respect, then look no further. My Grandmother absolutely LOVES living at The Granville! She has made friends, still has her independence and adores the staff! I am eternally grateful for finding the Granville and cannot thank Sara, Joe, Kathy, Jamie, Mary and the rest of the entire staff for providing this location and the care that they give to someone that means SO much to me!

My father has been a resident at the Granville for 3 years and it has been an absolutely wonderful…read moreplace for him to live. He was in a couple of other facilities that were below par before we found the Granville. From the moment we walked in, we felt that this was home. Sara, the executive director helped us with the transition paperwork and made it totally painless. The employees really make you feel like they are part of the extended family. Joe, Donna, Alicia, are just a few of the great "family" members that always have a friendly smile. I could go on and on about all of the wonderful things about the Granville. Since dad moved in I have had to move about 60 miles away and I would love to have him closer, but I haven't found any other facility that can match the Granville. For me, the drive is more than worth it to have him live here. The Granville is always clean, the employees are warm and friendly, activities are available, the meals nutritious, meds are accurate and the apartments wonderful. Since dad has lived here they have spent money on capital improvements to keep the facility in top shape and comfortable for their residence. I would and have highly recommended the Granville to anyone that is needing a place to LIVE and add to their extended "family"!

These people only want money and are not interested in the people living in their care. My mother…read morewas within an hour of death and they only finally called an ambulance because she insisted. They will continue to increase costs even though they are providing no additional care.

From the owner: MorningStar at Applewood offers the finest assisted living Lakewood seniors and their families can…read morecount on. Our high-end residential community offers 107 spacious apartments from studio to deluxe two-bedroom suites along with inviting common areas including a bistro, art and music rooms, theater, sunroom, peaceful walking paths and relaxing patio and covered porches. MorningStar’s Reflections Neighborhood provides memory care to those with Alzheimer’s and other dementia-related diseases, and is housed in two distinct, intimate neighborhoods with private suites and cozy common areas. MorningStar’s unique mission statement “to honor, to serve, to invest” sets us apart from other senior living communities. Contact us for availability, pricing or to schedule a tour of the most trusted assisted living Lakewood offers.

My mother died this past February. She would have been at AOH 5 years this month. I wanted to write…read morethis review to say how appreciative I have been with the loving care Mom received. There was, of course, staff turnover during those 5 years, but I never saw anyone that didn't hold Mom and the other residents in highest regard and treat them all with dignity. A beautiful example is when I let a prior staff member know Mom was near the end of her life, that person came back to visit her and give her one final hug. Times were turbulent during the pandemic, but with imaginative ideas, family members were able to continue to connect with loved ones. There were video calls, window visits, outdoor visits, and after vaccination, in person visits once again. Due to the vigilance of the people at AOH, Covid didn't find its way into Mom's house until omicron, at which time everyone was vaccinated. Mom tested positive, but was never symptomatic; her body gave up some weeks later but it wasn't due to the coronavirus. Mom was content and happy at Applewood - and I will be eternally grateful for everyone who took such good care of her.

I'm writing from the perspective of line staff employee. I've worked in caregiving for various…read morecompanies (including PPCH, Roundup, and the non-profit United Counseling Service in Vermont) for the past decade or so, and Applewood blows them all out of the water. In the past year I have seen: A woman I love become coherent one to two days per month. I came in on my day off to chat with her. The "ladies of Upham" reenact high school with all the hilarious drama. Petting zoo, visiting singer, aquarium visit, park visits, coffee shop outings, visiting guitarist/humorist, visiting pianist, high school carolers, fishing trip, and bowling alley outing for the residents, families and staff. A wonderfully sweet and kooky 92-year-old woman make a full recovery after coming down with the flu. A man go through a scare where his pulse dropped and his face turned blue, only to be perfectly fine the next day. A woman who said to me, "quick, go get the chickens before the plane lands, they can't go to Australia." There is a high turnover rate in EVERY caregiving company; this job is listed as the #1 most stressful job by msn for a reason! In other companies we are told "side hugs only" and that "no, we can't do this or that because it is too expensive." At Applewood, from the top down, they care about people. I try my best to treat my residents like close family. I feel supported and am happy to work here. Please feel free to come by and ask to speak to me if you'd like, I'm at the newest location on Garrison street in Arvada.

My experience with Brittany was the opposite of Alyssa's review. I found her to be very engaged…read morewith the residents, acknowledging them all by name and asking after them. She was also very interested in my mother's needs, explaining the best programs for her and took the time to introduce me to staff, including the cleaning people. This is one of my top choices at the moment. Beautiful place with great amenities - everyone we encountered, residents and staff, seemed very happy.

Sale director Brittany is very rude and unpleasant every time we tried do a walk in or schedule a…read moretour, she was never available. Then when we toured, she didn't know residents' names all she did was talk about herself. A resident came up to my family and I an express that Brittany just moves people in for money she don't interact with residents or family once they move in. Deigo is such a rude ED he doesn't even acknowledge staff or new move ins walks right passed you like your nothing. Then finally interacting with Deigo he looks at you with a discussing look on his face and is very short with you like were bothering him. I don't recommend having any loved ones here and the upper management keeps this director here and had several complaints about this so-called director.

We are so grateful for Audrey, Annette and all of the staff at the Lakewood location for the care…read moreand compassion they have for my mother.

When my wife needed memory care, we visited some facilities in Lakewood that were a reasonable…read moredistance from our home. The last place we toured was Crossroads Memory Care. The contrast was palpable. I realized how sterile and commercial the other places were. Sure they were new and fancy, but Crossroads is also beautiful and less than nine years old. My gut said that Crossroads was warm and caring, and I couldn't have been more right about that. The staff are amazing. They genuinely care about every resident and treat them with respect and kindness. They are never too busy to talk with a resident no matter how illucid that person may be, and they make them laugh. The caregivers go out of their way to make sure everyone is happy and comfortable, and they know the name of every resident. Crossroads provides lots of fun activities and serves delicious meals. The place is very clean and nice-smelling. It's also telling that the Executive Director's office is in the same area as the residents and that she keeps her door open for residents to drop in anytime. I feel so lucky to have my beloved wife in their excellent care.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

If you are looking for a beautiful placed for your loved one this may be the place. However, if the…read morecare for your loved one is paramount this is NOT the facility!!! My mother was is memory care for only 6 weeks until she fell, broke her hip and died!! The staff seems wonderful but the "care plan" we meticulously wrote out was never followed! My mom was given medication at the wrong times, given PRN medication she didn't need, her oxygen, she required at all times was not put back on her after transferring from the dining room, hourly checks (which we paid extra for) were never fulfilled. The staff are caregivers not CNA's, the head nurse is not an RN but an LPN and the backgrounds of the director and marketing director are from Best Buy!! The monthly cost was $10,900 and when I asked for a line item account I was sent something so confusing an accountant couldn't not even decipher. We had four adult family members in constant contact with the staff, administrators and had multiple daily visits and lots of promises were made that were never followed through! I feel so bad for families who don't have the time to be in this much contact and are relying on this facility to care for their loved ones! It is a travesty!!

My mother moved into Applewood Our House in Golden about 6 months ago. She needs a caring, secure…read morehome and we could not be happier with our choice. The staff is kind, engaged and attentive and there has been little to no turnover, which is one of our most important metrics when judging a quality employer. The food is fresh and appealing. There are activities galore and outings once a week. They also have a house dog, who makes my Mom and the others residents smile and feel like caregivers themselves. We are so glad we found this place and so is my Mom, which is the most important metric of all!

My mother has been a resident there for the last year and half. The residents are all varied and…read morewonderful. The staff treats them with such kindness and respect. The staff has such heart that it the norm to hear touching remarks "I love you" "You can do it" as well as lots of hugs and laughter. The residents are lucky for the individual care that they receive. The facility is always kept clean and never has an institutional smell. I would recommend this facility to anyone who has a loved one with dementia or Alzheimers- It makes your loved one's life so much better to be cared for by people who have heart.

The staff have true compassion and care for their residents. My parent have been there for the…read morelast 18months.

From the owner: Strong as Stone. Warm as Home. Enjoy locally managed Assisted Living and Memory Care in Arvada,…read morewhere every resident's story truly matters.

My mom has lived here for 2.5 years and the care she has received is impeccable. Completely…read morerecommend this community because of the caretakers and the size of the community is smaller than many of the larger assisted living communities.

So far I am very impressed. I will check back in once my family members have been settled in to…read moretheir new home at Morningstar. My family was so pleased with the staff at Morningstar. They helped us every step of the way to move my sister and her husband into their new home at Morningstar. Tyler, Sean and Chad were knowledgeable and compassionate. The entire staff from the kitchen to the top was just amazing, they move couldn't have gone better. I feel confident that they will be well cared for.

The food at the Meridian has been bad for well over a year now. The problem is that the Meridian…read morecannot keep a chef. There have been 3 in the last year. The last chef was good, and my mother was very pleased that the meals were improving, however he only lasted a month or 2. The wait staff is extremely kind and pleasant - however, they are reluctant to raise any issues. Their word to the residents is that the manager/director over the restaurant, Nicole, is extremely hard to work with and that the chefs just find work elsewhere rather than continuing to work with her. Apparently she asked a chef (2 chefs ago) to unload a truck - not in his job responsibilities, so he left. We are actively looking elsewhere for our mother, which is a great shame. This place had it's act together 3 years ago - and now seems lost and in a bad state.