Subject: Extremely Disappointing Experience at Asher Hair School
I visited Asher Hair School on the 12th of this month for a quick weave and a haircut. My experience was absolutely horrible, and I feel compelled to warn others about it.
I currently have a quick weave in, where my natural hair is covered by extensions, but the top of my head has exposed real hair. I specifically asked for only the extensions to be cut and made sure to confirm twice with the stylist that my real hair should not be touched. I was reassured that cutting my real hair wasn't necessary and that the extensions would be cut instead.
To my shock and dismay, after the style was completed, I discovered that my real hair had been cut - and not just a little, but more than half of it was gone. I was extremely upset, as this was the one thing I explicitly asked not to happen. When I brought it up, the only offer I received was a $5 discount. A full refund was denied because, as they put it, the style was "complete" - even though my request had been ignored entirely.
What's worse is that they tried to gaslight me, claiming my hair was already that short before the cut. I showed them multiple pictures of my hair before the style, but they still refused to take responsibility. A measly $5 discount was the only compensation offered, despite the significant mistake made.
I am extremely disappointed and frustrated with my experience at Asher Hair School. It's concerning to think that others may end up in the same situation. I would advise anyone considering a haircut here to think twice. They will not respect your wishes, and they will try to justify their mistakes instead of offering proper resolution.
DO NOT GET A HAIRCUT here if you value your hair! read more
