After getting two conflicting opinions from an optometrist who recommended cataract surgery and an…read moreopthamologist who recommended a year's wait and re-evaluation, I saw Dr Foster at Family Eye Care for a third opinion. I do not have sufficient superlatives to describe how much I appreciate his thoroughness and the personal way he addressed my concerns. This clinic is WONDERFUL !

I've been going here for years, for both my eye exam and to order my glasses as well as contacts…read more The staff is always very helpful and friendly. They have an immensely large selection of frames to choose from, all showcased in such a premium way. The Dr. who does my exam is really good at what he does, I'm left feeling like he knows what he's talking about and he's going to always try and make sure I leave content and comfortable.

I have been going to Dr Phillips for many years. He goes out of his way to help customers. Once I…read morewas having eye problems, I called and they told me to come in that day, (it was a Saturday). They closed early on Saturdays I told him I lived an hour away, he told me no problem I'll stay open for you. And he did ! He's a great person!

I go to the Moore's Lane location. They are great! They know their glasses, the doctors are no…read morepressure, and explain how your eyes are doing. Can't say more!!! Highly recommend!!!

This is my second year going to get a yearly exam. Staff and doctor is very thorough, friendly and…read morekind. Last year I had something in my eye that was very painful and I could not get it out. They got me right in and taken care of. I highly recommend them!

Today I took my grandson in for his yearly eye exam. Everyone was very courteous and our…read moreappointment went very smoothly. He was back in school within the hour. We would highly recommend ArkLaTex Eyes!

If you want glasses in a timely manner don't use these ppl. I've had glasses ordered for a month…read more Nobody at the clinic will tell me what's taking so long, they seem entirely uninterested in trying to expedite the order in any way and simply say it's the labs fault. They have said they do not issue refunds so I can get glasses elsewhere in a timely manner. I will not ever use these people again either in Ashdown or Texarkana and am changing my insurance so I never have to darken their doorway again. Don't waste your time and money.

Eye exam not correct. Glasses not correct. They got upset when I said I could not wear the…read moreglasses they made for me. Finally got a second appt. 2nd exam showed very different from the first. Got my glasses back today from 2nd exam, still not right but will do for a backup. I will not go back.

I live in Dallas and left my bag that had my contacts in them. I called and Lisa helped me, she…read moreasked me to have my prescription faxed from my eye doctor back home and when they did, I picked up some sample contacts and they didn't even charge me. Terrific customer service from Lisa and MyEyeDr !

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

After enough pestering from the wife, I decided to get an eye exam for the first time in…read more.. probably 15 years. Dr. Byers and her husband (who serves as her assistant) were incredibly friendly and helpful. The exam was relatively quick and painless (even for me, who absolutely can't stand having stuff touch his eyes). Having air blown into your eye is an interesting experience though! I had the basic dilation exam, and Dr. Byers clearly explained everything and answered my questions easily. Though I am from out of town I definitely recommend their practice and will definitely use them again if I'm in the area! Also, I had scheduled an appointment through their website which was impressive for a smaller business such as theirs! I highly recommend it.

From the owner: We offer dilated eye exams, glasses and contact lens prescriptions, and contact lens ordering. We…read moreare also here to see sick eyes including any red eyes, allergies, dryness, and foreign body removal. Our eye exams check for any ocular conditions including cataracts or glaucoma and also screen for systemic issues such as diabetes or hypertension. Dr. Byers is happy to provide these services in English or Spanish.

Just great people work here. My whole family loves all the staff. Dr Nichols is super helpful and…read morecares about his patients.

Dr Nichols and Staff provide exceptional eye care and services. He is very thorough and…read moreknowledgeable. Staff is very friendly and helpful. The Eye Glasses Center has a nice variety of eyewear and also provides catalogues which expands options. Special kudos to Amy the front area receptionist. She always is welcoming by and goes above and beyond answering our questions. She truly knows how to make us feel valued.

Hi my name is W**** i came into your establishment about a month ago and received eye care service…read morefor me and my daught M****. It was a wonderful visit however I told the person helping us i would be getting my insurance in a couple of days and that I will be back to make a claim on my insurance and get a refund, she stated no problem. I payed for my services and left. Well on yesterday I called my insurance company to get information on how to do a claim and the Human Resources department told me to take my insurance card up to the eyecare place and they would issue a refund for any balance owed to me once insurance paid for their portion. I asked could it be done today she stated yes. So I get off the phone with my employee benefits office and call MyeyeDr to let someone know I am on my way up to the facility to process a claim. Ms. Amanda the unit clerk stated they dont do claims in the office, and thats not enough time to allow for them to do a refund. We cant just refund you your money, Amanda stated, it would take us redoing your entire session over, refunding you and then billing your insurance for today and not the day of service. And how am I supposed to know you have coverage. And I said ma am im sorry it may take a while thats why I called ahead, I said and if you need to rering everything up thats fine as well. If you need me to provide proof of coverage I have my ID# here. And I gave her my number. My account number changed but I didn't know that until after I hung up with Ms Amanda, but I will get to that. So I asked her do I need to bring my contacts in and glasses for a refund? She stated well I dont know if we can do this for you. She said i sounded very frustrated, and I said I am because I didn't think it was this hard to get a refund for services rendered and just use my insurance. She stated I would have to talk to someone else because I was not understanding and being cooperative and I said fine ill be there in 10min. She said ok. So I hung up and drove to the facility with my husband. They were closed so we waited until til they opened back up at 1pm and Amanda the unit clerk stated if I could wait till 2pm when the manger would be in and I stated sure I can wait. So we waited till about 145, we actually heard the manager in another room, for we sat literally 2 feet away from her office and heard the laughing about the situation and how absurd this was. So the Manager Allison comes out and says my name and I approach the front desk. She says hi I looked up your account, first off you gave me the wrong ID # and I said yes ma am I have the right one here, and I proceeded to get my card out of my purse to show her the new ID number and she says thats what I was about to say if you will let me finish, we found the right number. And I said OK good, what did you come up with? She proceeded to say well if you will let me finish. I said ma am I dont understand your rudeness and all I am trying to do is get my refund d, so then plops receipt 1 down on the counter and says first of all M**** doesnt have insurance. And I said oh yes ma am she does and I said but thats fine we will get to her can you show me MY expenses. So she says we could not bill.your insurance with the same code as you were your previous visit because you were self pay, so we had to recharge you for services they did cover. I said ok so what's my refund she said you will only get back $220 and pointed to the break down. So I said ok what are the charges and she said the insurance company only will pay for 2 boxes so the other 2 boxes you have are out of pocket, I said ok, well I asked the clerk upon my first visit what would the insurance cover and she said that they could cover half. I told her thats fine I will refund the 2 boxes and keep the 2 insurance will cover and she said i can't do that. And I said ma am if its not theough insurance I can return a unopened product and get a refund. She said its theough your insurance. And I said no ma am you just told me I had to pay out of pocket which one is it? Allison proceeds to say your right you right your confusing me. All the whole we are not in her office we are at the front counter making transactions and haggling prices in front of other people. So I then say why do the charges look different none of these are the services you charged me before. Allison said I wished you would have just came on the day you received insurance your making this so difficult. And I said ma am you have terrible customer service and I am a ICU nurse and I know billing and coding myself. I can tell when their is billing fraud and your charging me for services I never got other than contacts. All the other wasn't my services. Then I said dont worry I will get it worked out please continue. She said I will refund you your 220 you 97.75 x 2 for 2 boxes of contacts. I said and what about my daughter she is covered under our family plan. She said ma am I will check again but she

Does not return calls or voicemails. After several weeks of trying to get ahold of for one contact…read moredue to an emergency, was finally able to reach someone and was informed by staff that they cannot give one contact, or even one set. You would have to purchase an entire box. This was after staff could not find me in computer and questioned if I had called the correct eye doctor. Had to give them different numbers until I was finally found. Not accommodating, not helpful, not my doctor going forward.