I am so upset at how I was treated this morning, that I feel very compelled to leave this review. I am a 59 yr. old woman who has had eye issues/surgeries since birth. I have seen world renowned eye specialist my entire life. I recently had a simple laser procedure performed by Dr. Balakrishnan in August, but have had some issues since then that I felt were caused by that procedure. I made a post procedure follow up appointment to ask about those concerns. When I checked in, I questioned the co-payment I was being charged but paid it anyway. Although I was the first appointment, I waited for over 45 minutes to be seen, then another 30 while I was dilating. Once seen, Dr. Bala walked in with the most rude and condescending attitude when addressing my questions. Although my symptoms are a potential side effect of the procedure (stated in her paperwork), she took no responsibility, told me that they may never go away and dismissed me to call another doctor. Honestly I am still processing this awful experience! She may be highly educated in health"CARE" but does that even matter in life if you forget about human kindness. There are many other choices for highly trained and compassionate eye specialists...choose someone else!!!!! read more