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    Woodhouse Spa

    Woodhouse Spa

    3.4(44 reviews)
    0.6 mi
    $$$

    I am a regular at the Woodhouse Day Spa. I get my eyebrows done monthly, go in for facials every…read morecouple of months, and squeeze in massages and pedicures from time to time. The spa has a great "spa" feel to it. They have a "quiet" room they take you to before your service, which I agree with some other reviewers is not always actually quiet. The relaxing music you get at every spa is played over the loudspeaker and is often a smidge too loud. But, the quiet room offers water and snacks - along with staff offering a drink as they lead you to the room. If you're going in for a massage or facial, you'll be taken to the bathroom/locker room where you can change to your comfort level and are able to lock your belongings during your service. The staff is always friendly and helpful. The esthetician who does my facials and eyebrows (Alma) is warm and friendly. One weekend, I completely forgot about my appointment and Alma told the front desk to call me, because "it didn't sound like me to forget." They offered a later appointment for me and didn't seem annoyed at all. For those of us who know we'll keep coming back, Woodhouse offers a membership whereby you get discounted services and products. If you go as often as I do, the membership will pay for itself shortly.

    Friend & I had massages booked. Went to check out and use a gift card and the manager Maya…read more Said the card wasn't working (note: BEFORE we even had massages Maya checked the card and confirmed a $140.00 balance. ) She (Maya) called her general manager and came back and told us it wasn't working and we need to find another way to come up with $170 and that her general manager would open a ticket this week. Maya NEVER APOLOGIZED, started raising her voice, and literally STOMPING her feet and getting frustrated with US, when we were asking her to simply apply the balance that she verified was on the card. I asked if we just shouldn't buy gift cards here, Maya threw her arms up and said, " if that's what you decide to do then that's on you". This could've been handled so much better, had she been respectful, kind or even apologized for THEIR system error. We asked for the General Manager number and she gave us the number to the district office in India to try to fix the error on our end. I've never experienced such a rude, unprofessional "manager" and someone who is so ill equipped to be a manager. After she walked away the other girl at the front was kind and apologized, but the manager couldn't be bothered to do so, or to understand our frustration.

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    Arvid Modak,MD - aestheticians - Updated August 2026

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