Very clean and friendly service. Ryan helped us and was very nice my grand…read moreDaughter loved playing Here

Went here to have a birthday party. The place is very nice. Has a decent array of video games…read more The play area is good, and separated in 2 parts. The eating area is spacious and has plenty of tables. The food is actually better than expected - especially the pizza. Reasonably priced as well. The only slight complaint is the very young staff. All seemed to be high schoolers, and at times, they acted like high schoolers - can't really fault that though... I would recommend!

We brought our 7-year-old son to K1 Racing in Thousand Oaks specifically for their youth night,…read moreexcited for a fun family evening. Their own website clearly states to arrive at 6pm, with no mention of calling ahead, no reservation system, no waitlist. So that's exactly what we did. We arrived on time only to be turned away because the spots were already gone. Apparently there's an unwritten rule that regulars know to call ahead, information conveniently absent from their website. When we asked the general manager, Cameron, why this wasn't communicated anywhere publicly, her repeated response was essentially "we're popular", offered with the self-satisfaction of someone who sees no problem with the situation. No apology. No empathy. No acknowledgment that their website is actively misleading customers. Just a shrug and a reminder that this is "how you learn for next time." My son was in tears. What's most frustrating isn't the miscommunication, it's the attitude. A good manager finds a way to soften the blow, acknowledge the failure, and make a family feel heard. Cameron did none of that. When I pointed out that if calling ahead is policy, it should be stated publicly, she had no real answer, just more deflection about how popular they are. K1 may be too busy to care about losing one family's business, but we had been planning a birthday party there. That won't be happening. If you value clear communication and basic customer service, proceed with caution.​​​​​​​​​​​​​​​​

First time here and came on Veterans Day. They were having a BOGO and offer was valid. I didn't…read moreknow what to expect but it was a fun experience! First race I placed low and then the second race, I finished in third place. You get the hang of it after a couple of races but overall, fun and they make sure you are safe. I would totally bring the boys out here and race each other.

If you've been thinking about stopping by The Aquarium Connection, this is your sign to go! They…read morehave an incredible variety of fish, coral, aquarium plants, decor, and supplies for both freshwater and saltwater tanks. No matter what you're looking for, chances are they'll have it. The staff is very knowledgeable about everything aquarium related and is always happy to answer questions or help you find what you need. The owner (Andrew) is truly a gem, and you can tell that he and his family put a lot of care into running the store. It's also a very family friendly place, and I'd definitely recommend bringing your kids to check it out. They have an amazing service team, and it really shows that everyone knows what they're doing. Every time my family and I visit, we're greeted with kindness, and they're always willing to help, offer advice, and show us around. You can really tell they care about their customers and have a genuine passion for the aquarium hobby. I always enjoy coming here and would highly recommend it to anyone, whether you're just getting started or you've been in the hobby for years.

Can't say enough good things about Aquarium Connection. We…read moreneeded to surrender our 18 inch, almost 6 year old pleco, Fred, who was far too big for our 50 gallon tank at home. He deserved to live out the rest of his long life in a place where he can stretch his fins, and Aquarium Connection is exactly that place. The tanks are immaculately clean, the owner and staff are enthusiastic, knowledgeable, and you can just tell that they genuinely care about their fishy friends. They accepted our pleco with open arms, gave us tips about how to catch and transport him, and overall made us feel so much better about surrendering Fred because we know for certain he's somewhere where he will be well loved and very well taken care of.

We were looking for a smaller, more manageable zoo to take our little one and came across The…read moreTeaching Zoo at Moorpark College on Yelp--so glad we did! This place is such a hidden gem. It's very affordable with easy parking, which made the whole visit stress-free from the start. As soon as we arrived, we were greeted by friendly and helpful staff who let us know about an upcoming animal performance so we could plan our time around it--such a nice touch. The zoo itself is the perfect size for younger kids. They had a great variety of animals including tigers, a lion, several types of birds, and monkeys. The staff throughout the zoo were informative and approachable, making the experience even more enjoyable. Overall, a fun, easy outing that's perfect for little ones. We'll definitely be back!

THIS IS NOT YOUR TRADITIONAL ZOO! If you come here hoping for a vast institution with a lot of…read moreanimals, you will be disappointed but with that being said, I personally really enjoyed my time here. This zoo is so that college students who are studying animal related programs can gain experience meaning they don't have all the animals you see at typical zoos but there were still some really cool ones! And because students are learning they have animals roaming around with them so you could potentially see a beaver or a hawk up close and in demonstration. I honestly think I preferred it here as it was slow paced and not very crowded. I don't believe they had any food here so bring snacks and their gift shop was closed. I don't know if that was only on the day we went or indefinitely. There's plenty of parking - I know it says "permit only" but I think that applies to weekdays only when classes are in session.

This is the second visit in the past two months, and once again the bathroom is out of order. There…read moreis no working restroom inside the facility. This is unacceptable for a children's playground. Kids play, get dirty, and need to wash their hands or use the restroom. Parents are forced to leave the playground and walk through the mall to find a bathroom, which is unsafe and inappropriate for young children. The front desk staff were rude and unprofessional. When concerns were raised, there was no explanation, no apology, and no effort to help. One of the play areas has been out of service for months, showing a clear lack of maintenance. I also did not see a business license displayed, nor any customer service contact information available at the front desk. Because this business serves children, I strongly believe the City of Thousand Oaks should visit this location, verify proper licensing, and ensure it meets basic health, safety, and operational requirements. At minimum, a kids' facility must have a working restroom and hand-washing access. Until these issues are addressed, I do not recommend this place to parents.

Walked in. It's located inside the mall near the exit to outdoors. As many reviews do mention that…read moreit's overpriced. I must agree. $25 for one hr no matter the age is kind of pricey. You can get more out of sky zone than here. The place was not overcrowded which was good and the kids did seem to enjoy it... I would say cleanliness it truly wasn't clean. I would highly suggest having additional staff just wiping things down throughout the day. It would be nice to see them do that but seems understaffed forsure. The good thing that once you are inside it is gated and locked so no need to worry about your kid running off. My oldest loved it and for that same reason I rate it a bit higher. There's sufficient jumpers for all ages.... which helps I guess....

A huge thank you to Emily Navarrete at Sky Zone Thousand Oaks! She was incredibly helpful, quick to…read morerespond, and went above and beyond to help us organize a homeschool end-of-the-school-year celebration. Everything went smoothly, and the kids had an amazing time!!! The staff on the day of our event were wonderful as well. Everyone was friendly, attentive, and quick to help with anything we needed. We truly appreciated how accommodating the entire team was. Thank you for helping make our celebration such a special and memorable day!

The Place: An insane amount of space here. You could literally spend the day here. Lots of…read moreobstacles and options for kids, teens, and adults. The People: The workers were a bit tense while we were checking in. As if they're afraid to make a mistake, or tell you someone wrong. I didn't really feel welcoming vibes from not only the employees at the check in counter, but some of the patrons as well. Could have been because of the location/area of Los Angeles we were in. Overall, it didn't stop my kids and I from having a good time. Definitely a great place to have some fun.

I love the vibe at Zander's. It is super inviting and laid back, never with any pressure to buy…read more I go at least twice a month for the Star Wars legion community. Ive also played mtg there and had a great experience as well. Come join the fun, whether you're an experienced gamer or brand new.

I was having bad experiences with various LGS's until I finally found myself at Zander's. Every…read moreexperience I have had with the staff has been amazing. The staff are all very friendly and knowledgeable and you can tell they care and love about what they do. Special shout out to Jeanne who is always the BEST every time she helps me out! They also have the best prices and a great, sealed selection. They do not sell singles as this is more of a game store than a card shop, but it's always very clean with a nice atmosphere for events and general play.

I really wanted this place to work for my family, but unfortunately our recent experiences have…read moremade me decide not to return. My daughter is autistic and non-violent -- she just wants to play and be included. On multiple visits, whenever one particular staff member is working, her kids and their cousins are there, and the interactions with my child have been unkind and exclusionary. During one visit they were taunting her, and on another I had to step in and ask them to stop following her around and telling her she couldn't play with things. Another parent (the father of one of the kids) was standing there and even told them they needed to stop following her if they weren't going to be nice, so the issue was acknowledged in the moment. The situation escalated when my daughter lost her footing in the bounce house and accidentally landed near one of the kids. The child then told her mom that my daughter pinched her, which is not what happened -- I was standing right there the entire time. As a parent, it's really hard to watch your child be singled out or misunderstood, especially in a place that's supposed to feel safe and fun. What was also frustrating was that when I asked the staff member for the owner's email so I could address my concerns directly, she refused to provide it and said she wasn't allowed to share it. I found that disappointing, as I was simply trying to communicate respectfully with management about a serious concern. I'm sharing this because I hope management takes it seriously. This felt avoidable, and I wish the environment had been better monitored so all kids could play comfortably. I ultimately requested a refund for my remaining play days because I no longer feel comfortable bringing my child back.

Hands down the BEST place to book a kids birthday party!!!!…read more Rockin' Kids Play Center truly took care of everything....and I mean EVERYTHING!!!!! As a mom of 3 with all my kids under 5, this was such a lifesaver and completely stress free. Liz was incredibly easy to communicate with and so responsive, and Mia was just as wonderful on the day of the party. Both were kind, patient, and beyond helpful the entire time. I was able to actually enjoy my child's birthday instead of running around, which says a lot. The decor was absolutely beautiful, our guests would not stop complimenting it. I kept hearing "this is the best Hello Kitty party!". On top of that, the play area was spotless and kept all the kids entertained and happy the entire time. A few kids even cried when the party ended... that's how good it was! If you're thinking about booking a birthday party, this is the place!!! Thank you so much Liz and Mia! You both are truly the best and made this day so special for our family. 10000000/10 Highly, highly recommend!