Horrible time management and customer service I dropped a shirt off to be embroidered on a Tuesday .. they said it would be ready Wednesday the next day so I was unable to come during the day so I came at 5pm they close at 6 so they say. And so I get in the store and I'm like hi here to pick up my sweater and the deer in headlight look said enough that they totally forgot to do it. Needless to say they had 6 days but ok .. The guy was like come back in an hour I go I thought you close at 6? They replied with we do but we'll be here. I come back at 540 just in case it was done and the entire store was closed up gate down all dark inside. So now I'm pissed so I went back the next afternoon and was like what happened last night and they were basically like ohh.. well.. ya see.. And I'm like give me my sweater and I was expecting an I'm sorry we messed up discount but no. Still regularly priced. I paid and will never ever go there again. Someone from my job referred me because the company logo was in the system! But never again! Highly UN-recommendable! read more