We booked Artisan Events for day-of coordination services. Carolyn (owner) is very kind and well intended, but as far as wedding coordination, we were disappointed. From our initial meeting, we felt judged for choosing vendors she was not personally familiar with. She was only familiar with vendors outside of our budget so we were left to find vendors on our own. When the month of our wedding came around, she emailed our vendors without introducing herself, her role or her company, so our vendors didn't understand who she was or why she was reaching out to them. The timelines she created for our vendors were poorly formatted, difficult to follow, and not customized to the specific vendor they were intended for. For example, our florist was sent details on our dog sitter's arrival time. The weekend of the wedding, Carolyn stepped up and helped put out some fires that came up, which we appreciated, but we were left to put out many fires on our own too. Carolyn's assistant, Kay, who we met for the first time on our wedding day, was extremely rude and never smiles. I arrived to the venue in my wedding gown and overheard her discussing details with our shuttle driver. I kindly jumped in to clarify a detail and she literally put her hand up in my face and rudely asked me to "wait a minute" before allowing me to speak. She didn't even introduce herself to me. About an hour later as the wedding party was gathering, she rudely remarked that our groomsmen didn't have boutonnières. That was the extent of my interaction with Kay. Overall, I couldn't believe that we paid $3000 for Carolyn and Kay's coordination services when I felt they did next to nothing for our wedding. read more