I saw Dr Udell for the first time last week and I have to leave a review so people are not afraid to see this group like I was. After reading online reviews I was looking for a rheumatologist ANYWHERE else. After finding no local success with a reasonable appointment, I decided that I had no choice. I'm so glad that i didn't wait for another doctor farther away. Dr Udell is patient, kind, timely and very knowledgeable. He does hum during the appointment but it's not rude nor was it annoying. It was actually comforting to me. The staff was very kind to me. The only reason I only gave 4 stars was the office decor is very outdated in my opinion. But as long as the doctor does a good job, I can over look the decor. Update: I saw Dr Udell for a few more visits. I felt dismissed and called a liar when I reported back to the doctor that I had an allergic reaction to a medication he prescribed. He told me that no one would be allergic in a few doses. He told me that there was nothing more that he could do and told me that I should exercise by walking around a mall. I wonder if he would have would have said that to a man. read more

I had an appointment with Dr. Jill Johnson about a week and a half ago for arthritis pain in both hands and painful heberden's nodes on both pinkies. I brought x-rays and the report and indicated I had blood work done as well. Dr. Johnson basically said I had to live with the pain since it didn't appear to be psoriatic arthritis (I have psoriasis) or rheumatoid arthritis. There was no mention of treatment options such as occupational therapy, cortisone shots, etc. She suggested over the counter pain relievers such as Aleve, which I obviously used when I initially began having pain. When I expressed that I had difficulty accepting a "you just have to live with it" treatment, she told me to wait and see if it gets worse and then I could call them again. I went to a specialist to be somewhat preventative, even though I was already having pain and visible signs (nodes) that something was wrong, instead of waiting until I basically have no movement in my hands to be "eligible" for treatment! I have never written a review before, but I felt that Dr. Johnson's "treatment plan" to "just live with it" was such an injustice that I do not want anyone else to waste their time or money. I am only in my early 50's, and while I would find her "diagnosis" unacceptable at any age, it is appalling to me that a doctor would say that when someone potentially has several decades of life left to live. Please use this review as 1) a strong recommendation not to see Dr. Jill Johnson, and 2) a reminder that it is absolutely okay to question doctors, not agree with them, and get 2nd opinions. read more

I had appt 3 weeks ago with Dr. Jill Johnson near Oxford Valley. I went back to the same office for follow up. SHE WASN'T THERE. They said she was at the Bustleton office. 1) The card they gave me has Oxford Valley address w/ date & time. 2) I was not even aware there is a Bustleton office. 3) If I did know, I would not have agreed to an appt there. It's just too far from me. I tried to discuss this issue with the office manager on the phone, but she was confused. She asked me why I was going back & forth between offices. I have only ever been to the Oxford Valley office! I told her I wanted the dr to call me to straighten this out. She did, but she took no responsibility for her staff's blunder, because she "doesn't know what was said." I had hoped the dr would get me more than just a "sorry" from her staff. I wanted an expedited appt since they messed up. But that's not happening; it doesn't even sound she cares that they messed up. I don't even want to go back there. read more

This Udell clown needs to take a long walk off a short bridge. His amazing pride of kensington type staff messed up my appointment date (100% must not know the days of the week) He's more of an ignorant Jewish wizard, being that he could have me take 2 strides and a squat and know all my pain was only "in my head". Obviously didn't go back..until I get a notice every month for 25$, cash only, for missing an appointment I never made. Hey Udell, ill be the a$$hole paying 25$ in pennies. Xoxo read more

Called around to many places before finally getting an appointment here in a reasonable time frame and I'm so glad I did. I saw Dr. Hoffman and the appointments I've had with him so far have been a complete pleasure. He desn't rush you, answers whatever questions you may have and checks the patient portal in a timely fashion! (I love the portal-what a great way to contact your doctor) He has worked with my other doctors to make sure I'm getting exactly the medications I need for my illness. So glad I decided to go here, one of the best decisions I could have made for my health. read more

You do NOT want to see this doctor. She cares more about getting out of the office on time than her patients. She'll say one thing one visit and then deny having said it the next time. read more

If I could give a negative rating I would. My mother had an appointment and we got there early to make sure everything went well since she was a new patient. She was waiting for one of the ladies at the front. When one of the ladies finally called on her she was already greeted with an attitude. My mom handed over the patient packet that we pre-filled out along with her other documents. On that packet, my mom placed a sticky note with the information for her secondary insurance because she recently lost her card and was waiting for a replacement. My mom has really bad arthritis in her knees and other parts of her body which leaves her in so much pain that she can barely walk, sit or do anything. She was looking forward to this appointment in hopes of finally getting some help with her pain. Once my mom handed over this packet the lady scrunched her face up and gets an even worse attitude asking my mom if she does not have her insurance card. As my mom tries to explain the reason the lady walks off mid-sentence. I walked over to my mom and asked if she was talking to her in that matter. At this point, I was extremely upset with the situation. The lady walks back and instead of speaking to us personally through their office window, she walks out to the waiting room and proceeds to tell my mom that they will not see her because she does not have her card. My mom continues to explain and the lady just continues with her attitude in which I then snatch my mother's paperwork out of her hand, thank her for nothing and we leave the facility. I know what I did wasn't the most professional, but this lady wasn't professional from the moment she started interacting with my mother. She embarrassed us by coming out while everyone was in the waiting room instead of speaking to us without alerting the entire office. I've been to plenty of doctor's offices, hospitals, and specialists without my insurance card, and I've still been seen. She was rude and the way she treated my mother, a potential patient, was completely unprofessional. If your front office staff aren't capable of treating patients with kindness, compassion, empathy, and patience, maybe they need to be reevaluated. These individuals are the first point of contact as well as the very first impression of the organization. read more

Jill Johnson, MD is a horror. She is rude, inconsiderate and bossy. She is unwilling to allow the patient to be a part of their own treatment plan. In particular, when attempting to prescribe (harmful) anti-malarial medications, she said she knows what's best and to follow along. She shut down my questions by saying "So now you're a Rheumatologist?" When I researched the medication she wanted me to take (without further testing to find the underlying condition), I found contraindications from the medicine to be more harmful than the seasonal skin condition. Jill Johnson made my journey to health more difficult. I have become an informed consumer about potential harmful medications that some doctors insist be taken. Ultimately, she refused to see me as a patient after I questioned her treatment plan and did more research on the unnecessary medicine she prescribed. She is a rude person and has a "holier than thou" bad attitude. Steer clear. C. read more