It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

Perfect business , I felt like I was going to a wealthy friends home looking through their jewelry…read moresection of their closet , Rudy is the owner and not even once have I seen him while in the neighborhood has he not made time to give me a hug and ask me How I been (not even mentioning any watch repair or business related anything ) They have immaculate customer service here that's very personal , I had 2 Rolex repairs and watch battery replacements and never once did I have any issues , they did polishing complimentary and it's a paid service everywhere else . It looked like I was wearing a new piece of jewelry . Highly regarded , highly recommended , same day service ‍

I have been a loyal customer of La Quinta Jewelers for many years, so it is extremely disappointing…read moreto write this review. I took a bracelet in that I've owned for 25 years to have the safety chain and the connecting rings repaired and replaced. Since that repair, the chain has continually gotten tangled and twisted into the bracelet -- something that never had happened prior to the repair. I took the bracelet back twice, and although he provided courtesy repairs, the issue continued and the chain kept tangling and breaking. To me, that seemed to show that the original repair had created the problem and he (Ralph-the owner) acknowledged that. What made this situation even more upsetting was the interaction during my last visit. When I calmly explained that I simply wanted the bracelet restored to how it originally was, I was met with hostility. Ralph became verbally aggressive, accused me of calling him a thief and blaming the tangled chain on wear and tear. He kept repeating that he did not replace the chain, despite the fact I took it in because the original chain had broken in half. I reiterated that the problem did not exist prior to his repairs. After years of bringing my jewelry here, this level of treatment was completely unexpected and unacceptable. In looking back through other reviews, I also noticed similar comments from previous customers describing comparable experiences. It was disappointing to realize that I was not the only one who encountered this type of behavior. I never asked for anything beyond having my bracelet returned to its original condition--I never had the chain tangling issue before the repair. I asked for an explanation as to what the $304.50 charge I paid him was for, and Ralph stated it was to replace the rings that held the chain and not the chain itself. Although once he pulled up his customer notes and read them to me, the notes clearly stated it was to replace both the chain and the rings it attaches to. Additionally, I have attached photos of their original estimate to repair and clean ($39.95 & $49.95, respectively) and somehow it became over $300. Needless to say, I left the store with my broken bracelet and an owner who was not interested in correcting a problem he created. Based on my experience, I can no longer recommend this jeweler.

From my initial purchase to subsequent purchases, Ralph has always been professional and helpful…read more I'm happy to give my business to a local business where I know it's appreciated.

The owner is very nice and knowledgeable. He's super patient as well. I brought in a watch to put…read morean additional link. Unfortunately, my link was not the right one. He was so kind to make sure it was rested in a velvet topper so the watch won't scratch. I totally appreciate such a kind hearted and warm person. I definitely recommend this place!

Ken is a dedicated craftsman. He knows watches and can repair anything. No job too big, no job too…read moresmall. Ken is humble and honest.

We have been using him for years to replace batteries in our watches. The last time I was in the…read moreprice had doubled. I did not say anything nor either did he. I will shop elsewhere in the future..

Simple, but effective service. Went in for some links taken out of my watch...the gentleman behind…read morethe counter was expeditious and to the point, but fair and knowledgeable. In a good shopping center with plenty around it... in between Mimi's and juice it up. Thank you.

Superb Customer Service and Beautiful Jewelry What made my…read moreexperience so great is their outstanding customer service. They've got great marketing for one, fine jewelry, kind, patient and helpful associates who take time to help you find what you are looking for. I took a ride to their Indio location right before Mothers Day. They were having a special promotion and I was notified by Stephanie via text message, as I had inquired about something online that I liked and gave my phone number to receive text messages. I was looking for a special necklace for my mom who is very picky. It makes it hard to shop for someone when they find something wrong with everything, or they don't use whatever you've gifted them in the past. I had been asking my mom what she wanted, in terms of jewelry. We discussed a 22" length gold necklace chain, and it seemed like it was something she liked. While this promotion captured my attention, that you could be financed for your purchase and if you spent $99.00 you would also get a bouquet of flowers and a Gift Certificate for dinner at a local Mexican restaurant. (Casa Mendoza) So flowers, dinner and jewelry for my mom, that's a fantastic deal. I did purchase a 22" tri gold chain with a pretty pendant that had flowers in tri color gold, in a heart shape that said "Mom" in the middle. And I also purchased something for myself. I've been wanting to get some gold cross earrings that I can wear daily. I was able to get financed with zero interest and a low payment. They've got a wonderful selection, something for everyone. They're amazing! I highly recommend you visit one of their stores, in Indio or in Coachella. Many thanks to all the lovely people who assisted me in making this almost impossible task, possible. My mom loves the necklace and she wears it often. Grateful and Blessed! Thanks, Don Victor Jewelers I will be back soon. Date of experience: May 10, 2023

Came to pick up my ring I purchased two weeks ago to change out two stones to match the third stone…read moreand the two new stones they put in didn't even match, horrible service/job they did, he gave me a story about it's hard to match stones even though the two new ones they put in match perfect. SMH

I took my Mothers watch there its a 50's watch that was no longer working…read more Turned out it was real 14k white Gold and diamonds! They cleaned the diamonds fixed the movements and put on a new safety chain Picked it up yesterday and it is brand new Beyond thrilled with their service

Needed a battery for a watch. Quick and reliable service. Also, provides jewelry repairs. Good to…read moreknow.

Last month on November 28th, the love of my life got down on one knee and proposed to me on a…read morerooftop overlooking the Las Vegas strip, holding the ring of my dreams. A rounded cushion, with a hidden halo and a thin band with diamonds all around. I've seen Dave's work on a lot of my girlfriends, and I knew I wanted him to design my ring. For being known as the picky, particular friend Dave did such an amazing job. My fiance loved working with him and highly recommends him. I know all the ladies say this, but I truly believe my ring is stunning. It shines so beautiful in the sun, and looks so clear. If you're in the market trust me Dave is your guy.

My husband got my engagement ring from DWD and I have been in love with it. Unfortunately, when I…read moregot pregnant and my hands got swollen I waited too long to take off my rings and I had to get them cut. Kevin took care of resizing both my wedding band and my engagement ring. He advised me to wait to get them resized until after a couple months of the baby being born to make sure my fingers were back to normal. I was very happy with his work.

Nani's is the best. They designed and created a beautiful ring for me using heirloom diamonds…read more She also resized and repaired several other pieces... giving them new life. They have a wonderful show room with lovely options for all price ranges. I would highly recommend Nani's for their talent, professionalism and exceptional customer service.

I highly recommend taking your jewelry to Nani Jewelry. Nani is very knowledgeable and kind. I went…read morein to have my jewelry appraised, two different pieces now. She made sure the insurance appraisal was accurate and precise. It's very nice to know exactly what you own by all the different details. And for a flat rate. Also, she makes and sells jewelry too, and I can tell you that her work is exquisite and unique. She is a real artist with jewelry. It was a total joy working with her and I'll be seeing her probably again this coming week for more appraisals. She very professional! And I highly recommend her.

Every once in a while I go into Leeds & Son on El Paseo to see the elegance and glitter of pieces…read moreand be treated so nicely by the staff. I needed to have my watch band changed, a fairly simple procedure for a jeweler that has the staff present to change the band on a more complex replacement. Many others need to send out my watch to change the band and it can take one to two weeks. I was asked if I would like my jewelry, that I was wearing, polished. Yes, thank you, so I took off my earrings, my rings and my bracelet and handed it to them along with my watch and my new band that I had ordered directly from the manufacturer of my watch. I was invited to sit down and asked if I would like anything, I replied yes, thank you, I'd like a cup of coffee. I sat at the high top counter drank a delicious cup of coffee with cream and sugar and had a wonderful jewelry conversation with the sales person that made my coffee. It felt like a ladies luxurious lunch. Everything was shortly returned all very shiny. It was a delightful mid afternoon treat except for the fact that I did not buy a beautiful sapphire ring that I saw. Consider treating yourself and look at the jewels.

An amazing experience getting my first Rolex. I brought my family in and was treated so kindly!…read moreThank you to the team and especially Adrian. She was so welcoming and helpful and got exactly what I wanted. I look forward to working with them again!

I love this shop as it reminds me of when I was traveling to Ibiza and Bodrum. Has a similar…read morevibe. I loved the hat and it was reasonably priced. Also the shop girls are super cool and I could see actually being friends with them in my previous life.

Not greeted and having been to many high end boutiques it was very dry and sales lady was so…read moredistant and embarrassing in my experience. Not to mention that everywhere you turned for merch was full of the F words...I feel like it's an experience for people who have never been into a class act boutique. But if you don't mind they do have some pretty stuff...