I absolutely loved living here! My husband and I were stationed in San Angelo for about 9 months…read moreand found Encino Park online. We were pleasantly surprised when we walked into our new home for the first time. Katie and staff were nothing but wonderful to us. I strongly encourage military families who want to live off base to look into Encino Park. The community was quiet and the interior of the apartment was pristine. The maintenance staff is very quick to address and fix anything you need. We were sad to leave!

pros: -very quiet neighborhood…read more-staff are approachable - good place for kids -bbq pits near the pool and kids park -pool inside the vicinity -close to Walmart, sams and other establishments -never had major issues on anything about the apartment cons: -gym equipment is limited and has never been repaired since I came here 2016 -kids park needs maintenance, swing needs replacement -parking space with a roof has a rent -no free basic cable -no clubhouse -a yearly increase in rent In general, if you're looking for an apartment which is safe and quiet and I would recommend Encino park

I lived here from 2010 - 2016 and loved it. Ruth is a fantastic landlord. Maintenance was always…read morevery prompt. Several significant upgrades were made to all apartments during the time I lived there, which shows that they really care about the place. The neighborhood is nice and safe, and most importantly for me, the pet deposit was reasonable.

The best apt. complex in San Angelo & great neighbors.read more

The Bella Vista was a great apartment to stay in. They really went out of their way to accommodate…read moremy family and me. The owner was phenomenal as were the maintenance staff. Also I never had any issues with my neighbors. All in all a great apartment complex. The only reason it doesn't get 5 stars is because the apartments need some serious updating. For instance a garbage disposal would be cool. This place does have a pool and laundry facility on site. Oh and the Bella Vista is pet friendly which was pretty hard to find in San Angelo.

Bella Vista is a quiet little community that's real affordable. It's kept up well for an apartment…read morecomplex of its age. The staff there has been very pleasant and care about what they're doing. Like any place, it has its drawbacks but the positives far outweigh the negatives. I'd recommend.

Anyone moving to San Angelo ... Do not rent from Sunset & The Annex Apartments San Angelo Texas!!!…read moreWe have carpenter ants they were biting our son and causing a welt-like reaction. They didn't want to do anything till we said we were not going to renew our lease. Then that day they sent someone to spray where the ants were. We asked to be let out of our lease due to this issue and they declined it. Well now the carpenter ants have moved to our bedroom and are coming from under the floorboards and on the walls. Below are pictures of my son's bites and the video of the ants and damage done already. Just be warned they only put bandaids on things and almost never fix anything till you threaten legal or say you aren't renewing the lease.

Sunset Apartments The AC kept flooding my apartment! It…read morehappened twice in about 6 months, second time while I was on vacation. They called it NORMAL, mold & all!! They claimed, we do not have black mold in Texas..... It was making me sick in the couple of weeks or so I was stuck living there while I moved out. Wellington Apartments I could hear my neighbors just about anytime they were moving & half a dozen of my neighbors or so LOVED to let their stupid dogs bark all through the NIGHT!!!! Arg!! I do not care for dogs like some, so this was a HUGE negative. Desert Shadows Apartments I have lived here once before, loved it both times!! Carpet is worn looking & some other things are not in the best condition. But it is not bad & it is mold free, flood free, & very reasonably, & I do not hear my neighbors EVER!! Oh, and, the AC works well & it is well insulated with washer/dryer hook ups!! I live on the bottom floor. They are remodeling the parking lot for more space right now, almost done!! It is looking good!!!! But now I am moving out. Lol Anytime I have had any major issues they took care of them promptly!

Everything....Main office has no clue what's going on and no one seems to have the authority to do…read moreanything. Gates never close and the excuse is always waiting on parts. If I were to do it all over again, I'd save the money and look elsewhere

They accuse people of doing things that aren't true. People get falsely accused of things they…read moredidn't do and no one answers emails at the office.

I have been a resident of Cedar Crest Apartments for four years and highly recommend it for its…read moreaffordability, management and maintenance. I began renting while on HUD and have continued to rent here, because it not only is all bills paid, includes extended cable and a pool, but also because they don't tolerate any disturbances and take care of maintenance calls very quickly. Recently, a tenant at one of the three locations had a maintenance issue on New Years' Eve evening, which was on a weekend and it was freezing outside. One of the owners himself responded within an hour, as promised, and the problem was resolved. I don't know of any other apartment complex that would do that as any other complex would make you wait until Monday morning before even responding to your call. Rent increases are minimal compared to other complexes and neighbors watch out for one another.

Leaking A.C. units not up to date. Will not cool below 85 like said sometimes higher depending on…read morewhich apartment you live in. Basically you have to keep your apartment a cave and not cook since it will only make your apartment hotter. 1980s-1990s fridge, stove, dishwasher, nothing is up to date. Not worth the rent requested and rent is up every contract renewal. Free for all parking even if you don't live here you can keep your vehicle parked here for months with no tow. Tow guy will just drive by slowly looking like he's working even when tags are expired. Roaches, ants, you name it will still be there. German cock roaches wont go away unless you clear out the whole building itself. Amenities Pool overflowing not correctly maintained. Children swim freely unsupervised, yelling and cussing. Dogs swimming and fur floating around water. Washrooms, Its laundry roulette, you never know which machine will break leaving your clothes soaked or unwashed. Dryers not drying or turning. Workout room, nice selection of weights, 1 cycle machine, and 1 treadmill worth using. Everything else is not worth what is considered extra for apartments. Water Bill. 1 bedroom apartments occupy 2 people on contract not so. You'll have 5-6 in a family in 1 paying for the upped water costs which is BS when you have 1 or 2 people in yours.

They wouldn't fix our ac. Had to break our lease. We had a 4 mo baby and they didn't care. Said…read morewe'd be lucky if it was 85 in there. So glad we moved out. We moved into a new place w a WORKING ac and it stays at a cool 72. Here's a pic of their response for me trying to get my ac fixed.

I have really enjoyed living at River Ranch. My roommates are awesome and the amenities are great…read moreas well. Maintenance request are completed within 24-48 hours and the the office staff is very helpful. Just last week Ariel helped walk me through my resident portal and was really helpful. Gold stars for everyone!

Edit: To comment on the reply from ownership, my husband was advised to reach out to a specific…read moreindividual @monarchinvestments.com and was met with no response. These same details were provided in the email, and the lack of a reply prompted this review. If we could leave less than 1 star, we would. My husband was sent to San Angelo on military orders, and signed a contract at River Ranch in late October of 2021. We reside in Michigan, and due to travel circumstances, my husband was only able to tour the model apartment, and did not have the opportunity to see his actual leased unit. What a horror. Upon move in, he was disgusted to find that his bathroom was filthy, to include the flooring, and the carpets that were allegedly "cleaned" prior. He mopped the bathroom three times before he was able to completely remove the dirt off the floor. The bedroom itself reeked of dog - an issue likely attributed to the lack of carpet cleaning; there were urine stains throughout. His foam mattress was covered in dog fur, and because it's foam, there was no way to remove the trapped fur. The smell was so bad, that he needed to purchase an allergy grade mattress protector to block out the scent and dog fur. He spoke with the office numerous times about having the carpets cleaned again. It took about a month of continuous calls and visits with the front office until it was finally cleaned. Although not all of the stains were removed, the carpet scent had for the most part, disappeared. In the utility room, there was black mold on the ceiling. A further indication to the lack of maintenance in the building, as it appeared there was a leak from above. Regardless of the less than desirable move in conditions, our biggest issue with River Ranch is their inability to work with service members. In April, he had emailed a copy of his orders and informed River Ranch that he would be departing the area May 10, 2022. He was informed that he would NOT be prorated for the 21 days in May that he would not be occupying the apartment. In over 10 years with the military, this has never been an issue. While we understand that Texas laws are different than other states, we believe River Ranch is a little inflexible and insensitive to the situation. San Angelo is not only an area that has an influx of service members, but is also a college town. I can only imagine the financial hardships they have placed on students as well. During his time at River Ranch, we were paying both his rent, and our mortgage. In May, we did not receive military assistance for those payments, and given that River Ranch was not able to terminate the lease at the end of his orders, our family was responsible for covering the apartment and the mortgage back at home. We are understanding of the fact that our finances are not a worry for River Ranch, however, it is a concern that other service members should have brought to their attention. Per my husband: Having been in the service over 10 years, it is my job to mentor and look out for the junior enlisted and officers. I made the decision to speak with the command staff on base and the housing office about my situation, as well as 5 other lieutenants. I have informed them that we would not be prorated. As a result, a message will now be passed to incoming officers and enlisted personnel about not being prorated, that way members do not encounter the same issue myself and my peers are currently facing. It would have been nice if River Ranch was more willing to work on this issue with myself and my 5 peers. Lastly-- my vehicle was broken into. Apparently people who have been at River Ranch for a few years said this happens every 6 or so months. I filed a police report and contacted River Ranch to notify them of the break-in. They already knew-- apparently numerous people had their vehicles broken into. What bothers me is when I asked them if they would send a message out to the residents I was told no. Why not notify residents so they pay closer attention and are on the lookout? Last but not least-- they advertise a gated community when you tour the complex however the gates have been broken since before I arrived and they never once worked. For these reasons, I do not recommend staying at River Ranch.

Ive been living here for a good 7 months now and I have to say I have been pretty pleased with the…read moremanagement and staff.