I am visiting Amsterdam and I'm about to go on a cruise. My glasses broke yesterday. I was told by…read moretwo opticians that it would take a week or more to get them fixed. A piece of metal broke around the hinge. They needed to be welded. I had to get them fixed today. Thank goodness I went to Schmidt Optiek and they were able to repair them on the spot. They were very kind and did not even charge me. I'm grateful!

So glad I found this shop! I haven't had new glasses in years and haven't had my eyes checked in…read morejust as long. Went in to ask a lot of questions about how getting glasses worked in the Netherlands, and found it to be quite simple. I made an appointment for me and my husband for us to get a free eye exam. Service couldn't be better. Really! Everything about pricing was explained to me on my first visit. Though we have Dutch insurance, we don't have vision. But with these prices, it wasn't concern! The eye exam was standard and the man giving it was super nice and was happy to explain everything...even the process. The hardest part is always picking out the glasses. But someone even helped us understand things we might want to look for based on our preferences. And he was super patient considering how long it took for us. Honestly, I'm happy to recommend this place to everyone!

Honestly the best glasses experience I've ever had. Such a cool collection, great pricing and…read morethey're so fast. I went in the store to browse on a Monday, had an eye appointment (for free!) scheduled on Wednesday and I could have had my glasses same day. The team is also incredibly helpful. Will be only buying glasses here from now on.

From the owner: Our stores' opening hours have been affected by the spread of the COVID-19 virus. Find out more…read moreinformation on our website

Bad service. I…read morepurchased brand-name prescription glasses here for over $500 and was told at the time of sale that they included a warranty. Later when I called to use my warranty, the lady on the phone refused service and denied that the receptionist who sold me the glasses had offered any warranty. I got the run around when she then seemed like she would make good on the store's word. They instead sent me a bill and held my glasses without service until I paid. I demanded not to pay and got my spectacles back without repair/service/warranty. The shop looks very nice from the outside, but based on this experience I cannot recommend Occhiali Opticiens. Would steer clear if you expect them to guarantee any warranty or service. Won't be back.

Wat een top service! Waar Dior geen verantwoordelijk neemt voor haar eigen brillen ben ik hier…read morefantastisch geholpen. Hele lieve medewerkers namen de tijd om naar mijn bril te kijken en te repareren. Tijdens het wachten werd er zelfs nog een drankje aangeboden. Hier koop ik de volgende keer mijn bril!

My husband and I were looking forward to buying eyeglass frames in Amsterdam, and when we got…read morethere we looked around the city quite a bit. This was our favorite place; the owner has a small, exquisitely curated selection and we each bought a pair. Cool things about the shop: 1. the frames are not divided into men's and women's. You are free to try them all out with no preconceived ideas, and choose a pair that looks great, that you love. 2. friendly animals work here as well as the owner. 3. the vibe is that rare combination of extremely cool and extremely friendly.

From the owner: De mooiste brillen en zonnebrillen in Amsterdam Oud-Zuid. En uiteraard de beste plek voor uw…read moreoogzorg van contactlenzen en optometrie.

Tried to get my glasses from there. The last email, which I haven't gotten any response to, sum it…read moreall. I reside in Germany: "Guys, why do I have to write time and again to pull simple information from you? On top of it, you don't respond on the spot - to be fair you used to until issues arose - and you're never ever online for a live chat. I've just spent 396 Euros with you guys and your site promises a delivery within 5 days and now you tell me your "lab" [for sunglasses?] is busy after 4 days of order placement without any prior notice on the site - besides, I had to write to you more than once to get that info. Now my glasses will arrive in 10 days or so. Are you ordering it from china? At the very least, honor my concerns with some empathy."

Got my glasses here. Good price, good styles. What else do you need?…read more Very good service and the delivery the Goddard took faster than promised. Definitely buying the second pair there:)

Fantastic service and range of products as usual. The lady was very friendly, professional and…read morehelpful. The range included the brand new Oakley prizm daily polarised in wood, Prada, Rayband, Ralph Lauren, Versace, to name a few. We went with the Oakleys. There is a 50% exchange policy with glasses within a year. They also sell a glass protection/cleaning kit for 10 euros with a washable cloth which can be refilled for free at their stores and used to clean all glasses, iphones and ipads etc.

From the owner: At Sunglass Hut Amsterdam, our mission is to be the premier shopping and inspiration destination…read morefor high quality fashion and performance sunglasses. Sunglass Hut located at Leidsestraat 78 offers the top brands, latest trends and exclusive styles. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailor of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. You can find Sunglass Hut all over the world - from North America, Europe, and the Middle East to Australia, South Africa and Hong Kong.

My husband came here to get new glasses and to get a new lens for his current glasses that had…read morefallen out and broken. His exam was great. The British guy who helped him was very knowledgeable and measured his vision well and had expert knowledge on different lenses types and could identify the model of lens in his current glasses. Unfortunately that's where the good times ended. My husband couldn't get an immediate replacement for his broken lens because they don't grind lenses in house. Instead the shop put in an order for a new lens from their supplier off-site, and that took a couple of days, which was ok. Not great, but ok. That lens came in on time, and was put in his glasses just fine. The real problems started with the new glasses he ordered. They said his glasses would be in 13 days after ordering, but instead it took 23 days. Along the way there was no communication about the delay, so my husband showed up 17 days later at the store expecting to pick up his glasses, and instead they had no glasses and no explanation about where they were. Depending on who he talked to he got different stories, from 'they shipped, they can be here any day now,' to 'we got them in, but they weren't good enough so we sent them back. another replacement will be here soon' to 'I don't know, I have to get in touch with our supplier but they are not answering the phone.' So he got a bit of a run around, and ended up calling every few days because they always said the glasses would be there 'in a few days', and then again 'in a few days'. Now he has his glasses, and he liked how they adjusted them on his face. The frames still need a bit of getting used to because their selection isn't that wide so he ended up going with a different style than he's used to, but they're ok. In the end he got a store gift card for 16.90 euros after he picked up and paid for his glasses. For what, I am not sure. I don't know what you can get for that much money there. Maybe eyeglass wiping clothes? My experience of this place remains a mixed bag.