There are no words to express how much I appreciate Mr. Steiner and all the guys at this company!…read more When you move to a community, you always wonder what kind of relationships you will forge. We have lived in River Falls for over 31 years now and Steiner's have been our go-to for plumbing and heating for nearly all of those years! Recently, my son purchased a home in Hastings, MN. I was trying to find a local electrician to install 3 new ceiling fans but found it difficult to find an electrician to return my calls. When one finally did, he was going to charge me $2600 for install 3 fans which I had already purchased!! I called Mr. Steiner to ask if that was a reasonable cost and he told me it wasn't. He then offered to talk to his son, Matt, and they would put their heads together and see what they could come up with! He called me back and Chris, one of his MN licensed electricians, came out just 3 days ago and put those fans in for me! THANK YOU! I know I can never say it enough! If you need plumbing or electrical/heating, call Steiner's! Mr. Steiner, Matt, Joe, Kevin and Monica and Trish in the office are amazing to talk to and work with!

We shopped around and ultimately selected Steiner to install a new boiler for an old baseboard…read moreradiator system. It seemed fine at first, but had issues maintaining pressure. We had them come out the first time to adjust it, for a fee of course, and were reassured it was totally normal. The next time it happened we called a different place that thought the whole thing was installed strangely an didn't really want to work on it. We had Steiner come back the next time the pressure dropped again and this time the guy kept chatting us up while doing the repair and then stood around talking about the history of boilers, etc. Little did I know he would then charge us for that full time - in addition to the drive to and from their office, which happens to be 30 min away. Of course they had never mentioned this service fee when installing the system, but now we're expected to pay almost an hour of labor for them to show up to fix a chronic problem with their own system. Most recently I had come up with a solid guess of a minor issue with the switch for our zones. I called and explained what I thought the problem was, they came to service it, and I told the tech exactly what I thought was wrong. He quickly ruled that out and then went on a wild goose chase checking thermostat programming and batteries before realizing it was actually the controller I had asked him to look at and replaced the $120 part. Weeks later I get a bill for almost $450 claiming 2 hours of work PLUS a $40 service fee. I had carefully written down exactly when the tech texted, arrived, and left and it was 90 minutes tops. I waited 2 months to get a response to my emailed complaint, which was basically: nope. So, we are definitely done with Steiner and unless you live in River Falls WI I would not recommend. Much better value in MN HVAC contractors.

I had a wonderful experience hiring Matt's Electric for my residential needs. In 2018 my husband…read moreand I had our furnace quit working in the middle of winter and Matt's Electric was quick to help us get a new furnace installed so we didn't freeze. Fast response, affordable, and awesome customer service. Now this year we had our VERY old A/C go out in the hottest point of summer. Once again, Matt's Electric came to our rescue. They gave us affordable options to choose from, and once we decided, they were on site the next day doing the install. Matt's Electric has very friendly and knowledgeable staff that complete the installs so I felt 100% at ease I was getting the job done right. I highly recommend this company for all Electrical & HVAC needs, Residential & Commercial.

From the owner: Matt's Electric, Heating & Air Conditioningread more

Great service and experience again! I highly recommend Stern…read moreElectric Great service and cake!

Dan did an excellent job installing a hookup for our generator and an outside outlet. Reliable and…read moregreat communication. The electrical inspector was very impressed with the generator hook-up. It is hard to find a reasonably priced and highly competent electrician. Dan is highly recommended.

I contacted Jensen Electric for a small job. great customer service, responded quickly. came on…read moreFriday to look at job and returned on Monday to do the work. two guys, very pleasant and professional and were in and out in just under an hour. TY - would highly recommend.

Great people to work with. I moved here 6 months ago and owner himself showed up to wore up so…read morethings I needed done. Hey Baldwin WI is a small town USA.... respect. When people in a small town tell u to only deal with this place.... u do it. Fair prices and very friendly. Did a great job and I will have them back again. Until the next Yelp, -Yelp-Steve-O, out!

My husband and I bought our house a year and a half ago. Our furnace was installed by comfort by…read moredesign two years ago. One morning in the beginning of December our carbon monoxide alarm started going off and woke me up. I ended up evacuating myself and my three cats after it went off a second time and after talking to my husband and opening windows and stuff. We knew it was the furnace because we don't have anything else besides our dryer that is gas. My husband got Chuck Fryer from comfort by design to come out and look at our furnace. He DID NOT RED TAG the furnace, but showed us his meter going up saying there was carbon monoxide. He said we need a new heat exchanger and a new burner and it would run us about $1,700 for labor and everything. I'm SO glad we got a second opinion!! We had a guy from a different company come and he took the burner out and showed us that it was not broken. Why would our furnace be broken two years after it was installed? Because it was installed wrong and cheaply to sell the house. The only problem was the soot at the bottom, which is now thought to be from running out of propane before we moved in. This guy also brought his $200 carbon monoxide detector, didn't detect any in the house with the furnace running, and tested his detector out for us with truck exhaust to show it was working. He said the guy from comfort by design most likely had the meter reading heat and not carbon monoxide, which is why we saw the level rise on the screen, and he said this is a common scam tactic. Considering we are young and new homeowners, this guy Chuck Fryer thought we would just pay it. IF OUR FURNACE HAD A HOLE IN THE HEAT EXCHANGER, IT SHOULD BE RED-TAGGED! This was such a scary experience and I would hope no one has to go through this. DO NOT let comfort by design anywhere near your HVAC system!

I needed a replacement panel for my fireplace. I chose Comfort By Design because Fireside Hearth…read moreand Home, where I'd originally ordered the part, was very short on customer service. When the part arrived, I wasn't able to install it myself, but Comfort by Design was able to send out a technician to do it. There was a travel fee and hourly charge, but the price was fair. The technician was competent and friendly and cleaned up after himself. I knocked off one star because they kind of messed up with my invoice, twice. No malice involved, I'm sure, and they were cheerful about fixing it.

We had Joe Walter and crew contract for our heating, plumbing and electric for our new build. Can't…read morespeak highly enough about how great they are! Timely, quality work, quick response on all questions and a pleasure to work with. Love the work they did on our new River Falls home!

wow. incredible service, kindness, and Joe has a great team. I had Walter's out for a boiler…read morelong-standing problem, fireplace issue, and assessed and helped with a significant basement drain and sump pump. All projects done timely, neat, and with quality. They are on top of things with constant good communication. This company can help in electrical, plumbing, and HVAC. Such great versatility.