We had a fantastic experience with Benton's. Easily the best customer service experience I have had…read morein Columbus in any industry!!! Technicians were extremely thorough, helpful, and kind. When Mr. Benton realized the problem could not be solved day of, he ensured that window units were installed the next morning without question. I have never seen this happen before. We needed extra documentation for our warranty company and he provided this promptly as well. I don't imagine I will need HVAC services after their repairs, but I will recommend Benton's to anyone that does.

We called today for a maintenance appointment and within 3 hours time we have a working AC unit…read more The repairman who came out (Elijah Gaspar) was very professional and got right to the bottom of the problem. He was so kind and helpful and I would absolutely call Benton's anytime I have an issue of this sort. I highly recommend Benton's and also Elijah!

These guys are the best! They provided top notch service at a reasonable price. Use your hometown…read moreservice before calling another. They won't disappoint.

From the owner: If you're looking for a heating and cooling expert in Gordo, we're here to help. We have the…read moreexpertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.

UNRELIABLE, UNTRUSTWORTHY, AND INCOMPETENT. There is absolutely nothing EXPRESS about this company…read more They first came out to my house on June 7th (it is now July 20th). All they had to do was get a part ordered and fix the oven, and all I get are excuses and half truths. First they were over booked, then their truck broke down, etc., etc. Bottom line is they were paid to do a service and then they pulled a disappearing act. I wouldn't have them work on my appliances if it were free.

Serviceman came out for the usual $75 fee with the Warrenty he assessed it didn't fix it and wanted…read moreme to pay another $75 for him to come fix it. BALONEY My first fee per my Warrenty was good for 60 days!!!! They will try and rip you off!!!

I never review anything, but this was the worst customer service experience I've had in my life so…read morefar. They schedule an appointment for Thursday 4/9 from 12pm - 5pm. They then text me the day of at 8:35am to tell me they rescheduled me THE DAY OF 4/9 to 8:15am - 1pm. I've added the photo of the text as reference. The technician arrives at my home shortly after. I tell them I can drive there in 20 minutes if he can wait. "That's not possible. We will have to reschedule you to next Tuesday." Then the customer service person tries to tell me that it's my fault that nobody is at my house. My wife and mother-in-law were at my home. We have a Ring camera doorbell and a dog that barks anytime the dooorbell is rang or is knocked on. They never knocked or rang the doorbell. Absolutely ridiculous.

Since Dec 9,2025 we have been without heat despite's enduring sub freezing temps due to the I…read moreability of Myers Comfort Specialist to repair our HVAC. Today is Feb 11.2026. We have experienced terrible response time, terrible service, no communication, and multiple excuses over several weeks. American Home Shield will not let us use a different HVAC company since the contract is open with Myers. Multiple Myers techs have been unable to repair the problem. Myers added an unneeded part to that costs hundreds of dollars and is not covered under warranty. This part was never a piece of the HVAC that worked correctly for over ten years. It was added by the tech when he said he was adding everything possible since he couldn't figure out the problem. His words. We have filed a complaint with the BBB, with AHS, and will regrettably need to pursue legal action at this point. We have made multiple attempts to resolve this matter but Myers leadership couldn't seem to care less. This has been the worst customer experience of our lives. I would not recommend using this company to anyone.

Josh did a great job on our home. He replaced porch supports, repaired drywall, replaced the…read morekitchen ceiling (collapsed from a leak) plus multiple other projects. He is responsive and respectful and we would definitely hire him again!

Stay far away from JTS Remodeling. This was easily one of the most frustrating, disrespectful, and…read moreunprofessional experiences I've ever had with a contractor. Communication was practically nonexistent. I was constantly left wondering if he was going to show up--no calls, no texts, nothing. When he did show up, it was completely random and usually unannounced, often not until around 5 PM, and he would sometimes stay working until 10 or 11 at night. There was zero respect for my time, my home, or anything I had planned. His attitude only made things worse. He spoke down to me repeatedly in a degrading and dismissive way, as if my concerns didn't matter. Instead of working with me, he acted like I had no say in what was happening in my own home. As for the work itself, it was a mess. After giving an estimate, he started redoing things I never asked him to touch. It felt like he was making decisions on his own, creating more problems instead of solving them. On top of that, the cost was already extremely high for the level of quality I received, which made the entire situation even more frustrating. I also seriously question the level of skill he claimed to have. The project was supposed to take 2-3 weeks, yet over two months later he was still working on something as basic as laying tile. That kind of delay is completely unacceptable. After I finally had enough and let him go due to the constant lateness and issues, he then tried to demand another $1,000, claiming he was owed for supplies--but couldn't provide a single receipt to back that up. When he came to collect his tools (which had taken over an entire bedroom), he even had the audacity to ask for pipe fittings back that he had already installed, claiming they were his and he needed them returned. Between the lack of communication, random late-night hours, unauthorized changes, inflated cost for poor quality work, constant delays, and the disrespectful way he treated me, this experience was an absolute nightmare. Save yourself the stress, time, and money--hire someone else.