My visit was awesome! People were kind, friendly and professional. I'll be back! The check in…read moresystem was unique and efficient.

So easy to check in. Because we've been there before and are in the system, we were in and out this…read moremorning in 30 minutes. Staff is super nice. Dr Amy takes time to listen to us and is very serious about our health . Our meds were sent in immediately to the pharmacy. This is the one place we do trust.

Picture this, day before Christmas Eve and you develop a cough so severe it wakes you up at night…read more I generally hate urgent care because the cost is astronomical but my primary care Dr. was booked until mid January so I had no choice. I made a same day appointment on the app. Arrived, filled out a few forms and was seen about 20 minutes later. The nurse practitioner was kind, funny and very informative. Four prescriptions later and I'm out. I didn't have to pay anything and I'm guessing it's because of their partnership with my doctor's hospital Baylor Scott White. Six days later and I'm feeling 100% better.

Asked twice whether medicare and supplement accepted (previous patient, YES they accepted both 6…read moremonths ago). I noticed a large yellow X through insurance on the paper forms I requested (I will not sign pages of medical documents on my cell phone). They said, after 45 minutes we do NOT accept medicare supplements anymore. Big waste of time when I needed an Xray

Don't go to this clinic if you have a worker compensation injury it's look like they only care…read moreabout the money not the patient. Also they don't know how to fill the form DWC073 the work status report and they will stress you more that your already are from the injury. Also you would see a NP every time you go for the follow up and she will decide what to do because they are on a lack of communication from each others even if they don't know what you really have. Really bad service plus they don't even have Spanish speakers or other languages that will help people understand their rights. They go just by what the insurance say and want , no the patient that is dealing with a work injury they don't care at all.

Went there to get my toe/foot/leg checked out because it felt like I constantly had someone…read morestanding on it for the past 3 weeks. I've had numbness/tingling/achy pain. I expressed that to her and she told me it was my lack of vitamin D and to not take CBD (which I used for the pain). She then sent me on my way...I'm in a lot of pain. It felt like she didn't really care. Coincidentally, they were closing 30 minutes later.

Waited with a friend who had to go here after getting injured at work…read more Ease of online check-in/appointment scheduling - but the estimated wait time is way off & continued to be weight off. Twenty minutes was almost three hours. Front desk & healthcare providers were wonderful. The girl the desk was SO patient & helpful with everyone that came through, it was just her & she rocked it... trust me, there were some needy people. Physicians were very personable & helpful. Overall it's pretty clean, but people are messy. The water station was a bit meh. When we came in someone had even left their cup of water on the floor beside the chair & another on the table. I think with how busy they are the staff doesn't get to check on the lobby, maybe add another trashcan... or a larger one. The clinic wasn't dirty but a few lazy people who can't throw stuff away affect the appearance. Hand sanitizer, safety precautions (used pens, new pens etc) & such are put in place. A+ on those things!

Basically no help at all, lying about what insurance they provide service for, not very…read more helpful in general, will not be back here, would rather die

I went tonight at 8:28 for an active bleeding finger that would not stop. The lady asked if I had…read morebeen there before, I said no, she turned me away. Walgreens remedies didn't help.

Wait. Wait. Wait...seems like only one Dr. is working considering the wait time. We didn't have an…read moreappointment so can't gripe too much. However, still, waiting going on 2 hrs. Someone keeps walking by and looking at the chart but they never make it inside the room.

I was looking for a local urgent care open on Sundays and I came here because of the reviews, I am…read moreSO glad I did. I was dealing with respiratory infection and they got me in right away, ran tests upon my approval, and I was in and out in under an hour. The entire staff was incredibly kind from the front desk, to the nurse, to the PA. They were thorough and very helpful. All in all a wonderful experience when you're already not feeling your best. I also found out if you do not use your insurance/if you go out of network with them, it is a $205 flat rate but that includes any tests they run there at the office, medicine they provide you there, and any examinations there as well. I know some may be cheaper but when you factor in extra tests and things the bill can typically add up fast. Overall I would highly recommend. Very clean and well kept also!

We were in town for a Ranger game and my son had increasing throat pain over the last few days we…read morewere there. I figured it was drainage from allergies, but I wanted to make sure because it wasn't going away I was unsure if it would be strep or not so we went ahead and called our insurance. They said we could go to Texas health breeze urgent we walked in and we were seen immediately. Everyone was super friendly. We were in and out of there within 30 minutes. Kind, professional, and understanding. Thank you so much!

At this facility, they are equipped to take care of you in case of emergency…read more When we received care here, the staff were courteous and professional. They put forth effort to treat us fairly, long after our visits. I only wish they were able to get in-network with major healthcare providers. As I write this review, their website provides this information: "TotalCare Emergency Room is an out-of-network provider for all health benefit plans; however, state and federal laws require insurance companies to process a patient's ER visit at the in-network level and guarantee coverage in a true emergency." "... Medicare/Medicaid/TRICARE? Unfortunately, no. Freestanding Emergency Medical Care Facilities such as TotalCare ER cannot participate in federal government programs ..."

I was turned away for being a Medicaid patient and had to drive myself to the ER when I was clearly…read morein severe pain. I wouldn't pay them a dime knowing what I know now.

Terrible place doctors will have you waiting an hour plus just for x ray results i highly recommend…read morefoing somewhere else the staff here are very slow mentally and physically

My visit at the ER was smooth and simple. Kate was so lovely, checked me in, logged in my insurance…read moreinfo, and gently told me that it'll be about 10 min. This was around 9:30 in the morning. I was then seen by a kind nurse named Steve, like extremely fast. He was informative, encouraging, and patient to hear of my emergency. I truly felt like I was being listened to. Afterwards, I met with another kind gentleman Sajjan, who was also so polite and friendly. He's the one who took my CT scan, and made everything really quick and simple. I'm also grateful for Doctor Le, who spent a lot of time being thorough and making sure I understood every detail of why I'm experiencing what I'm experiencing. And to watch out for new symptoms. He was generous, polite, and had warm energy about him. I'm truly grateful for this specific Emergency Hospital. I appreciate all these incredible 4 people (:

Very simple, well oiled machine is the best way to describe Parker County Urgent Care. We'd been…read moreexposed to a family member who tested positive for Covid so we called for a next days apt. Very helpful and pleasant staff. Well explained how to wait in the car for the appointed time. Nurse came out to the car, explained exactly what was going to happen for the test. Paperwork, test and with results left. Easy peasy!

They were very quick and efficient. The gentleman behind the desk when checking in was very…read morepleasant and the wait time was very quick

Took me over 3 hours to get a simple DOT physical. The nurse was kind though. Sean's like they are…read moreshort staffed on doctors.

Horrible service!!! Waiting for hours…read moreNo hurry no rush On there own time Inconsiderate people that just dont care!!! Sat 3 hrs in the waiting area Then over a hr in the room.... All for a basic simple physical Smh Do better people!