I contacted Almands Self Storage on March 11, 2023, to request a refund as the units were not…read moresecure. During the conversation the woman informed me that she was the manager of that location and asked if I wanted to cancel my account. I requested she do so and refund the charges I had incurred so far before I was charged for the mandatory insurance. I had earlier stated that my homeowners insurance covers my property even if off my premises but saw no reason to provide proof of insurance as I had just canceled the rental. In an attempt to prevent any further charges I went to their site on March 17 and attempted to "Move Out", it's impossible to do so at the location as there is no attendant, but after completing the form and survey I got an error message that "Move Out" was not available online. I attempted to call them only to get a message that they were not available and to leave a name/ number for a return call, though the time was well within their posted hours. I did not receive a return call. Today, March 19, I was notified by email that I would be charged the monthly charge for insurance on the two storage units, the same units I canceled the contract on and have put nothing in. Looks like my next option is to report them and their parent company to the Better Business Bureau and dispute the charges with my bank. I'm still open to a full refund of all charges and proof of cancelation of the rental agreements so there will not be any future charges.

From the owner: Almands Self Storage in Moultrie, GA, offers top-notch self-storage solutions to cater to your…read moreneeds. Our facility provides a safe and secure environment for storing your belongings, whether you're looking for temporary storage during a move or a long-term solution. With our convenient location in Moultrie, we make it easy for you to access your items whenever necessary. Trust Almands Self Storage to provide reliable storage options that give you peace of mind. As a premier self-storage facility serving the Moultrie area in Georgia, Almands Self Storage is dedicated to offering exceptional services tailored to meet your storage requirements. Whether you need space for personal items or business inventory, we have the perfect solution for you. Our well-maintained premises and professional staff ensure that your belongings are always protected and accessible when needed. Experience hassle-free storage with Almands Self Storage today!

I must let the pictures speak for themselves because I hate to tell lies. I know vety little to…read morenothing about the storage , however I will post a latter date maybe tomorrow after doing my homework on this storage. To Be Continued

Great customer service: Daniel and James are very helpful. This is by far the cleanest, newest,…read moresafest storage facility in town. They've got climate control, security cameras, and it's gated. Best one I've found.

From the owner: We offer a clean, secure facility to meet all your storage needs. We also have moving & packing…read moresupplies and Penske rental trucks. We are a fully fenced facility with keypad entry. We also have 24/7 video surveillance over the fully lit complex. Also offering climate control units for your weather sensitive items and parking spaces for cars, boats, and RV's. Conveniently located across from Moody Air Force Base.

Ms. Janie Crum is the BEST PERSON EVER!!!! :-) Her customer…read moreservice saved our college dorm move in with our son. I arrived in Tallahassee with a van of college stuff fir sons dorm room! Lost my key to our storage unit! The normal bolt cutters were not an option! Ms Janie cut it off with a GRINDER!!! Yes a GRINDER!!! :-). She saved a least a day of wasted time!! Again, great customer service and would not accept my tip!! Very classy and professional!! - Rob Thompson

Janie was awesome. I rented a 4x5 that I was going to use only a week. Very helpful and fast.read more