1. Ark Insurance Solutions

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Lakeland, FL

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Ark Insurance Solutions

3.0 (2 reviews)
Open • 9:00 am - 5:00 pm

Services - Ark Insurance Solutions

Homeowner or property

Car and truck insurance

Life insurance

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Direct Auto Insurance - Store front

Direct Auto Insurance

(1 review)

On May 10th of 2024 between 10:00 and 11:00 am we walked in to ask information on our previous Auto…read morePolicy with Direct also to get a quote for our little Honda that has Florida Tags on it as it stays here in Florida for when we come here. We have our Driver's License from another state, we are just another case among thousands of other cases where people have Florida Insurance while having their Driver's License from a different state. Normal here in Florida but apparently NOT TO THIS PARTICULAR AGENCY/INSURANCE AGENT!! I do not want to mention any names because there was 2 agents working at this time we walked in, 1 male and 1 female. We spoke to the female agent. The female agent made a statement implying that we might be "fraudulent people" as to why they canceled our Auto Policy. Apparently, accordingly with her statement, by "detecting" "fraudulent people" that's how Direct Auto Insurance avoids adding more issues on top of the "issues" they already have! Direct Auto Insurance do not call their insured "clients" they call or refer to them as "issues" Way to go female insurance agent!

From the owner: At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto…read moreInsurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims

Rachel Machin - State Farm insurance Agent - State Farm Logo

Rachel Machin - State Farm insurance Agent

(2 reviews)

Rachel is amazing! I've had the pleasure of working with her for flood, life & jewelry insurance…read more Shes quick in response, and cares about her customers! Thank you Rachel, you brought me back to State Farm!! I have also recommended many family and friends to her . Will continue to work with her!

When I originally took out my policy with this agency, I left a very satisfying comment due to…read moreRepresentative, Lindsay, that I had the pleasure of speaking to and I actually rated this agency 5 stars. Now that I have been a customer for a while I am changing my experience to 1 star. I would give it 0 stars if possible. I have been in the insurance industry for 25+ years as a member of management and am completely appalled at how this agency is running. I will not only be taking my multi-line policy to another agency, but I will be advising my family and friends to do the same. Not only does the owner treat her employees with disrespect but the way she runs her business is completely unethical and downright unprofessional. If you happen to get a call from someone in her office (like I did) that she would like to meet with you to discuss changes or answer any questions, beware, she is just trying to talk you into taking out more coverages to benefit her own pocket. State Farm should be ashamed to have someone like her run an agency as a platform of their company. If you are thinking about using this agency, I would look around and think twice before you encourage behavior for someone who is selfishly looking out for only themselves!

Ark Insurance Solutions - homeinsurance - Updated October 2026

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