Gota give it a 5/5 on the customer service. Paige is awesome and helped both my mom and I a lot. Been coming here for a while and I always appreciate having good customer service! Thanks for all the help Paige!! We appreciate you! read more

HORRIBLE! I stopped tanning here in the past because of staff/ beds issues. Thought i would give another shot since a good amount of time past. NOPE! Same and WORSE! #1 Why do they hire RUDE staff always?! I didnt pay to have a teen ROLL their EYES at me and talk disrespectful. #2 Theres always a wait. sometimes the beds are down too. While waiting for MY turn, a girl who walked in AFTER ME, went to the bed i was WAITING FOR! WOW Really?They dont take appointments either. They only have 1 standing bed and always a wait and alot of the lights are always burnt out. To top it off, even though i bought a higher level, I DIDNT GET TAN! NEVER COMING HERE AGAIN! read more

Didn't even want to give one star. It will take too long to provide details but I will sum it up with the female (don't even want to call her a lady) working was one of the RUDEST people I have ever come into contact with working with the public. She made me feel like it was an inconvenience to her that I even walked in the door! I don't know how this place stays in business if she's working there. She must be a relative of the owner's or something. read more

Clean salon but that's all it has going for it. Expensive packages and not very warm bulbs. Beds are not hot, didn't get tan.

Love this place so far! The workers are friendly and clean the beds thoroughly. Only thing to complain about is the constant wait for the level 4 bed. There is always a wait no matter what time of day. Other than that I highly recommend. read more

This is my first one star review, I usually keep my negative opinions to myself but I thought my two bad experiences deserved a bad review, especially after seeing the amount of stars this salon has. I was thrilled when I found there was a tanning salon that offered spray tanning less than ten minutes from my house(Arizona Heatwave). I was highly annoyed with the service I received when I visited the salon (Arizona Heatwave). The first time I went there all the questions I asked were answered shortly and with no patience. I asked "is there a monthly unlimited price for spray tanning?", And received the answer that "some guy does it but I can't find the price in here." She did not offer to follow up with her boss. I also asked "is it always this busy in here?", she replied with an annoyed tone "you never know, when I open the place up in the morning there can be a line out the door." She being a very tan older lady with black hair and long acrylic nails. I was hoping this was a fluke and she was having a bad day so I decided I would try the salon a second time and ask about a spray tanning membership again. The second time in the shop the same woman had the same bad attitude. I said "I would like to spray tan", she replied "of course you do". At that point I decided I wouldn't be coming back so I didn't inquire about the membership. After paying the $20 she brought me back and asked if I had any questions, I asked one she answered it gave her spiel and walked out the room no eye contact or waiting for me to indicate I was ok and she should leave. Then while I was getting ready to spray I realized there was no barrier creme (crucial when spray tanning) in the room so I had some pretty orange hands and toes after this spray. Normally I would have no problem pointing this out and asking for some but did not feel comfortable asking the grumpy front desk clerk. Needless to say I do not recommend this tanning salon. read more

I used to love this place. It was a very nice facility, clean, friendly, professional. Sometime in the last maybe 6 months or so it has changed. I'm not sure if this is because it switched management or maybe the owner just hired some sketchy people, but this place has become trashy. There are some good desk/bed cleaning girls on staff but majority of the time I get the older middle aged ladies who are unprofessional, rude and sloppy. Their friends frequent the salon and I've noticed an exceptional increase in the wait time (no matter the season). It appears but I can't confirm their "friends" get the beds before other patrons. In addition to this they carry on very inappropriate and personal conversations at loud volume in front of waiting patrons. The friends of these staff members are rude, unkept, and it's actually quite off putting. I don't even like using the beds after some of these ladies despite them being "cleaned". Today was the final straw for me when a particular rude friend of a rude employee was rude to the lady in front of me and the gentlemen behind me in line. Telling them to get out of her way. I hope the owner of this company realizes what his staffing is doing to the reputation of his/her busy and how he's altering the type of clientele he/she is attracting with their current workers. This place is becoming the Jerry Springer show with all of the middle aged ladies with their colorful hair. Yikes. read more