Called while I was out of town to have carpets that were trashed by a tenant cleaned. The carpets…read morewere heavily soiled and ripped in areas. Spoke with Shannon who was incredibly friendly and accommodating. Was able to arrange for the carpets to be cleaned on short notice. While arranging the cleaning, Shannon notified us that he could also repair the carpets, saving us from having to go with another company for that service. He had the work done by the time I returned and did a fabulous job. When the tenant had moved in there was brand new carpet throughout the house and after Shannon cleaned and repaired them the carpets looked new again! He billed us an invoice which we were able to pay online. We will recommend this company to anyone in need of having their carpets done and will definitely use them again if necessary.

INCREDIBLY UNPROFESSIONAL! I was talking to Trevin and told him we had a dog in our apartment and…read morehe said it would cost $140 for a carpet cleaning. He said Max price would be $180 if the dog had peed on it which was not the case. He scheduled us for 1 pm. At the last minute he asked to move the appointment to 3 pm which I told him was fine as my husband did not need to leave for work until 4 pm. The carpet cleaner was over an hour late so my husband called Trevin and he said the cleaner was still at another cleaning but Trevin would come out and do the pre-walkthrough. We left the door unlocked for him so my husband could leave for work. Trevin then called me and said the carpet had no stains or soiling but smelled like dog. He clarified that it did not smell like pee, just that it had a dog-like odor and bumped the price up to $360.00. I explained to him that was far more than he quoted us and we could not afford the cleaning at that price. He got really huffy and told me his company was the best carpet cleaner around and we would not find a better price anywhere else. I explained we simply couldn't afford it and he hung up. I got to the apartment half an hour later to find that he had left his business card beside a glove with the middle finger sticking up. This is a HIGHLY unprofessional business. Do not recommend at all!

We have used William's company twice now and he is excellent. He does a great job and is very…read moreknowledgeable on different stains to treat it. He also makes me cleaning solution he gives you free refills on. I cannot believe how AMAZING his cleaner works!!! We use it on any stains from our kids or pets. It works better than anything else we have tried and it doesn't have a strong smell like some do. We just recommended him to a few people and I know they won't be disappointed.

I could not say enough great things about my experience. William was professional, friendly, and…read morereasonably priced. My carpets look as good as new after his hard work. He was punctual and knowledgeable. I highly recommmend Northwest Steamers and look forward to working with them again!

Great Service! Quickly cleaned our entire apartment with no issues. Half the price of the other…read morelocal cleaners AND was available to help us out on Sunday! Would Definitely recommend to anyone looking wit local steam cleaners!

Extremely unprofessional and concerning experience…read more I called All American to have my sectional cleaned and was quoted $200 by Ryan. When Blake arrived, we agreed to add a fabric protection treatment for an additional $100. Blake began working while I stepped out of the room. About 30 minutes later, I returned and noticed a large, extremely wet area on my floor. When I asked Blake what it was, he said it was "overspray." It appeared much more substantial than overspray--it was more like a puddle. He proceeded to clean it up with rags. After he finished, I paid by check. Once he left, I noticed the extent of the mess left on my floor and immediately sent the company an email with photos explaining what had happened and that I had stopped payment on the check. I contacted the flooring company that originally installed my floors. They came out, inspected the damage, and were concerned that the finish may have been affected. We agreed to give All American an opportunity to return and address the issue. Ryan arrived about 30 minutes earlier than the agreed-upon time. He looked at the floor and mopped it. When he finished, he immediately asked for payment. I explained that I wanted to wait until the floor dried completely to make sure there was no damage before paying the $300. Ryan became confrontational and told me he wanted a check or credit card payment. When I again explained that I wanted to wait until the floor was dry, he said he was not leaving until he received payment. He then accused me of committing fraud for stopping payment on the check and threatened to put a lien on my house and have me thrown in jail. I asked him to leave my property. He eventually did, calling me a "psycho" as he left. While I was following him toward the door, he turned around and sprayed vinegar onto my floor several times. I called the police immediately after he left. I also have the entire interaction on video. If the flooring is completely fine after it dries, I have every intention of paying the original $300 that was agreed upon. My issue is with the way this situation was handled and, especially, the threatening and confrontational behavior I experienced. I strongly recommend doing your research and reading the reviews before hiring this company. I wish I had.

Technician was on time and efficient and courteous. They completed the carpet stretching. . Job…read morewell done! I would definitely hire them again.

Stanley Steamer has been our carpet cleaners of choice, mainly because I have mold allergies, so we…read morecan't have wet carpets that take too long to dry, plus the hot steam minimizes bacteria and such. The people are really great too. Easy to work with, and they usually have deals available to save you a little money, too. Most importantly, they do a very good job, and try to remove any and all stains, taking care to not harm the carpet or cause any new issues. They're kind, responsible, and use natural enzymes to help with pulling out spots and stains, which leaves a nice smell in the air. I tend to react to most things, but not to anything these guys use, so I continue to use them because they work for me. I highly recommend them.

This review is for the company, not the guys who cleaned the carpets. They were very professional…read moreand polite. I live in a new construction house that is 4 months old. We never wear shoes in the house and are neat freaks. We had the typical organic move in stains from the movers and workers. Again, almost brand new carpet with organic stains. When the carpet dried after Stanley Steemer cleaned it, literally every stain was left, I couldn't believe it. It's almost like the carpets were not cleaned at all. One of the stains was left by a plant. I got the Oxi Clean and spot cleaned it with hot water to see if I could get the stain out. After 40 seconds of scrubbing, completely gone!! I then went and got my 3 year old Bissell Crosswave out. Loaded the container with extremely hot water diluted with Oxi Clean. My house is 2600 square feet. It took me six hours (Going to the sink 100+ times to empty the small container on the bissell took forever), but the carpets came out absolutely spotless. So I pay Stanley Steemer $240, only to do the carpets myself for 6 hours. Proof is in the pictures, look at the dirt left behind after their cleaning!!!!!!!

Jessie with Avalon Carpet Cleaning did a great job cleaning our carpets, while keeping the price in…read morethe originally discussed range. The issues are now resolved and he stayed 30-40% lower then the competitors.

I inquired carpet cleaning services for my older brother. He had a room with a dirty carpet after…read moreyears of normal use. Gave Avalon a try based on the positive reviews and I am glad I did. Jessi showed up on time and and was very friendly and professional. I was very impressed with the results, and would definitely call him sooner before it gets this bad again. His prices were very competitive and we are happy with the overall service and results.

System Kleen did an awesome job cleaning our air ducts, and dryer vent. They showed up on time &…read moregot right to work. They video everything so you can see what's coming out. I was surprised at the amount of stuff because we had had them cleaned by someone else a few years back. They were veery professional and the price was great. We will definitely be using them again.

I will never use this company again. I can't even talk to a person in the office anymore without…read moretrying to understand their virtual assistants based out of a different country. They don't know how to explain there work or anything about the company. I used to only use you guys but that will immediately be changing.

Dustin with 386 Carpet Cleaning came right on time and did a fantastic job with our white carpets…read morethat were seriously stained. He charged $300 less than the company that did it last year and did a MUCH better job. Call him. You won't be disappointed. He does tile and grout too so I asked him to come back to do our tile

Showed up on time. Brought extra man to move move light…read moreitems and beds which I requested. Fixed carpet problems I had. Very happy with their work, not in hurry to get out, pulled a lot of stains .

We have used Groutsmith in two different homes over the years and we love the results from both!…read more For our most recent job, Colin came over and spent alot of time making sure he had the right grout color for each particular area. The price was very reasonable considering the scope of the work and hours spent on tedious grout cleaning and sealing. Charlie and Amanda showed up on time and were very professional and considerate of our home. After hours, our bathroom floors, kitchen sink,laundry room floor and counters, master shower and entire master bathroom looked brand new! Nearly six weeks later, everything still looks untouched and beautiful with daily use. We are so appreciative of The Groutsmith.

We had our shower grout restored and cleaned. Jake and Isabell arrived on time and were very…read moreprofessional. All our questions were answered before they started and they made sure we knew exactly what they were going to do. The results were amazing! The shower looks brand new! They erased 10 years of use.