I have been going to Donna over a year now. I had tried two other places before going to her. I…read moredidn't tell her about my previous experiences until after my service was completed. Going to her was the biggest difference. The place is super clean and always in order. The easy online scheduling makes finding a time that works with my schedule convenient. I'm not a fan of having to play let's find a slot. Finding what works for me in a few minutes in perfect. As far as services goes. There is a night and day difference between her and other businesses in the tri state. I found that other places do not take the time to explain everything and give you extra useful information. Also, Donna strives for perfection not just the first time because you are a new client but EVERYTIME!! I have done waxing, facials, etc with her. Every service has always been nothing but perfect. She uses nothing the the best natural products and my skin is always bright and smooth. I would not go anywhere else, and if you want the best service around. This is your one stop place for beauty needs.

I've only had one facial from Donna so far and already my skin is making major improvements...I'm…read morehooked! I've been trying to get my hormonal acne straightened out for over 3 years and have tried it all from expensive skin care products to seeing a dermatologist who tried multiple drugs to find a solution for me. I'm so relieved to say, I finally feel like I'm heading in the right direction and regaining my confidence in my natural skin! Donna really takes the time to listen to your concerns and gives great advice. She is professional yet personal at the same time. I feel like you can not get the same level of care anywhere else in the tristate area. I can't wait to go back and try the other services she offers. Donna is the best!

My wife went for extensions and Sydney was awesome. Highly…read morerecommend this establishment.

I went to get my hair dyed and cut. wanted blonde and she put bleach on my hair then put me in a…read moredryer (damaging my hair) comes out in silver chunks then rushes to get me done by barely cutting my hair and waxing my eyebrows with cold wax (stylist Kylie Folsom) NEVER go here or if you do do not let her touch your hair.

On 10/9 I booked a consultation for blonde highlights. During my appointment I was told that I…read moreneeded a color correction & it would cost me around $300-400. Unfortunately the stylist didn't have any appointments around the time I wanted it completed so she booked me with a new stylist. On 10/25 I met with Audrey and I explained want I wanted & I expressed the fact I didn't want to pay that much for my hair. She was even quoting me at least $500 for my color correction because she is "slower" than other stylists and color correction are charged by the hour. So Audrey asked another stylist what could we do with my hair to get me to the results I wanted. The plan was to color my roots, pull the color through, get rid of the color banding, cover the grey, & then come back for the blonde highlights. Which I agreed to. This saved me money and I could get what I wanted the next time. We even talked about highlights one appointment then root touch up the next to. I had graduation coming up in Dec. so I wanted my hair done as closed to graduation as possible. She booked my appointment on 11/22 for the blonde highlights. Unfortunately I had to reschedule but I rebooked for the same thing on 12/9. When I get to my appointment and sit in Audrey's chair she tells me she doesn't feel comfortable highlighting my hair. She said I had so much breakage and split ends. From the time I left her chair until I went back I did everything she asked. I used heat protectant & was only washing and straightening my hair once weekly. I take good care of my hair anyways but I went the extra mile based on what she said the first time. I've had blonde hair since 2018. I know how to care for blonde highlight. The only reason my hair wasn't in good condition when she first saw me was because I've move states and have yet to find a stylist to do my hair for me. So it had grown out and I added color from Sally's to my hair once since May ‍. That's why I had color banding in my hair. But why purposely book me for highlights just to tell me you don't feel comfortable doing them. That should have been said day one. I would have went to another salon and continued to look for someone willingly to give me what I wanted. So here I was, sitting in her chair, and desperate because graduation was 5 days away at this point. She once again consulted with another stylist about my hair. He said we should go dark. I didn't want to go dark. I hate dark hair on me. But I said I was willingly to try it. So she does my hair. I leave. Go home. Maybe I'll have a change of heart in the morning. The next morning I woke up and I knew I hated it. I called the salon and asked what do I do now. I hate my hair and I'm not getting what I want everytime I come in. I was told the stylist could fix my hair free of charge but at this point I don't want her touching my hair no more. I was told the owner would call me. The man who called me offered to TRY to lighten my hair a few shades for me and they could find someone else to do it since I didn't want the stylist touching my hair again. Now keep in mind this is the same man who told her to color me dark. But I told him I would have to think about it and get back with him on his offer. Well Ive thought about it for more than a week now. I never called him back and I don't want to go back to that salon, even free of charge because AT THE END OF THE DAY, THEY ARE NOT WILLINGLY TO GIVE ME THE BLONDE HIGHLIGHTS I WANT. DAY ONE, I should have been told his. Durning both consultation. But they baited me back in just to do as they pleased. They said "the integrity of my hair is more important then money and they do not want to attach their name to anything that was "bad". This review is not my way of trying to have them fix my hair. I just want others to be aware of what I went through and I encourage you to speak up if you're not getting what you want. I will say that everyone was nice and polite but if you're not getting what you want, that doesn't matter. AND LET ME ADD, I'm convinced that the main issue was THE COLOR OF MY SKIN ‍

I booked an appointment for my mom's birthday, and it couldn't have gone better! Her stylist was…read moreAudrey, and she was very kind and informative. My mom uses box dye and wanted to see about highlights with her regular cut. Audrey strongly recommended doing a test strand, so she could get a better idea of how the color would lift. My mom and I appreciated the honesty! Instead of assuming it would lift well and risking a bad outcome, she let us know she wasn't 100% sure and how we could figure it out together. The cut she did was amazing, as well. Long layers that turned out very nice. My mom loved it, and I am happy she had a great experience! We discussed scheduling another appointment for the highlights since the test strands turned out great, and it will definitely be with Audrey. You can tell she knows what she's doing! The other employees were very polite, as well. Everyone made us feel welcome!

Wonderful! Best facial that I have ever had! Everything exceeded my expectations, including the…read morestaff. I definitely will be back!

I got a pedicure with French tip and they did a great job! The staff were so attentive and sweet!read more

Today was my first visit to Beyond the Mirror on Green River Road. Cheryl was my hair stylist. I…read morewent in with two images on my phone. She studied the images a few times before the first cut. I have to tell you, this woman knows how to cut hair. She paid attention to every detail and she did all of this 14 days out from having surgery (still in pain). Today I left her chair knowing that I was heard, that she cared to give me what I wanted and the cut is exactly what the image looked like. Therefore, I recommend her 100%.

Beyond the Mirror is exactly that - truly BEYOND. The salon is beautiful and has a super inclusive…read moreand inviting feel. My hair feels and looks the best it ever has and I thank the team there, beginning with Michelle - for this truly appreciated outcome. I love, love, love the new, fresh vibe and will be with BTM for a long time to come. Mahalo!

Everything was amazing and exactly what I needed. The vibe, massage, conversation, and music was…read moresuper relaxing. I will definitely be back!

The place is beautiful and smells amazing, but my pedicure was awful and my polish was clumpy and…read moredidn't set and peeled of that evening.

Alicia is the best for my hands and Tony gives THE BEST pedicure! They have been taking care of me…read morefor about a year and a half and I am always pleased with their service. Tony takes his time and is detailed, which I prefer. Alicia knows my preference and how particular I am. I don't want anyone else and sometimes others try to take over when Tony isn't going as fast as they'd like, but I have to stop them so he can finish. I appreciate his attention and the end result is always worth it.

My husband made an appointment on Mother's Day for a manicure and pedicure. It went horribly! I did…read morenot want to use the broken and dirty foot tub. Instead of sitting me at a different foot tub. The tech wrapped my legs in towels that were so hot my legs hurt, I tried to communicate these things to the tech, but they acted as if they did not understand English. They quickly put nail polish on my toes and ask if I wanted a manicure! I am emphatically said no paid the bill and left.

I've been in there many times I've already found them to go out of their way to be helpful.read more

Booked a couples massage in October and the service was great. The room used is spacious and quiet…read more The tables are heated and the therapists did a fantastic job! My massage with with Travis who was kind and open to the fact that I wanted only upper body treatment. His deep tissue massage is on point! The rest of the day I was relaxed without being super sore the next day. The front staff was kind and welcoming. I definitely recommend Fusion for massage services!