If I could give less than a 1 star I would in a heart beat. I ordered a beautiful sectional from them in June 2023 and paid in full at the time as they required. This came to over $9,000.00 dollars. I was promised delivery Sept 20, 2023, which was a long time but we go to a summer home for 5 months so the sectional would arrive 1 month prior to our coming home. This is from June to Sept 3 months. Well that date came and went with NO word from them at all , no email, no text, no phone call. Finally in October I called them and they informed me they were having trouble getting the fabric they offered me. One piece was made but they were waiting on fabric to make the other pieces. I informed them, that they had no contacted me in any way to tell me of the delay and they said they were sorry. I asked to speak with their manager and was informed by her all the same as above but now the arrival date was set for Nov. 25. I of course was not happy but what are my choices. Money back maybe but I have waited now 5 months. Well you guessed it Nov. 25 came and went and no word from anyone. I wrote them an email asking for a reply to my same asked questions, NO ANSWER. So today I called them Nov. 29 and guess what I was told , same as above I'm sorry. One piece is made (still) and my new date is set for Dec. 20. This company has the Worst customer service I have evert experienced and I am 74 years old. Their product is nice but I will never ever ever purchase any thing from them ever again. PLEASE BE CAUTIOUS BUYING FROM THIS COMPANY regardless of what state they are located in. read more