I have been using this practice and Dr Nguyen for a number of years. She has done both of my…read morecolonoscopies. I have had polyps so I go every 5 years. I made an appointment in June or July in preparation for another colonoscopy this year. The earliest date available was the end of August. Less than 48 hours before my appointment I received a phone call from someone that said they were having trouble verifying my insurance. My insurance hasn't changed. However, she then told me that the practice no longer accepts Medicare. I don't know if it was my Medicare plan or all Medicare plans. She didn't offer any further explanation, just told me that I couldn't see the doctor. I asked about paying out of pocket, and she just said, 'No'. The doctor is great! I know she's been with this practice for a long time. In my case they had all of my insurance information since the last colonoscopy, nothing had changed. I received no less than five robocalls informing me that I was due for a colon screening this year. If they were no longer accepting my insurance plan, I should not have been able to even schedule an appointment. The only contact I should have received was an alert informing me that my insurance was no longer being accepted by the practice. Now I'm left to 'shop' for a gastro-doc. Not happy.

It's hard to find a good doctor. I had Dr. Khandawalla. While he's better than Dr. Thompson in…read morebedside manner, he's not great in it. He is unashamedly money hungry, wanting to do a colonoscopy every year. I mentioned that I was still taking indigo for my UC when we were already out in the hallway. He laughed at me and asked the doctor who was standing next to him if he ever heard about it. It's the best medication I've used so far and I don't even have to go through other people to get it. I had a great gastroenterologist not long before him, unfortunately for me he retired. After one of my colonoscopies, they sent a bill for $800 for labs for the polyps. After a million calls to them, one of the staff talked about it on the phone with me and said that next time, I need to tell them at the clinic to only use providers that are covered by my insurance. Be ready for 3 bills in addition to the $1000 that you have to pay upfront for each colonoscopy. I switched to a doctor who does their colonoscopies at Memorial Endoscopy Center. The total for everything ended up being like $1500 with them. With Khandawalla, I had to pay $2200. I did see Dr. Thompson first but only went to him once because he was rude and not at all delicate about my prognosis. That was hands down the worst bedside manner I've ever received. But Khandawalla was pretty rude and annoying too. The front desk staff care more about the socializing they are doing with each other than about talking to patients. They are stiff necked while interacting with patients.

Unprofessional, not even sure if it's a legitimate practice. We were referred to Dr. Williams by…read moreour doctor for a fertility work-up. We didn't do any research on the clinic because we trusted our doctors referral When we called to schedule the appointment we were told Dr. Williams only sees men with zero sperm and that we would need to see Dr. Grimaldo. We agreed and booked the appointment. Upon arrival we completed some docs and we were taken to a room where the receptionist asked more questions and gave us lab referrals (which had the name spelled incorrectly). We told the receptionist the name was wrong and after several attempts, the receptionist still couldn't get the name correct. He told us to write it down and he'd change it later. After the receptionist left we waited for 45 minutes before we stepped out to ask if we had been forgotten about. Then the nurse finally came in. He asked for our previous labs, which we had already given to the receptionist. The nurse left for another 20 minutes trying to find them before coming back to our room. He asked a few questions and then performed a genital exam. Then he sent us to the lab for a work up with my husbands incorrect name on the slips. The lab lady said, if insurance doesn't pay we will be responsible for bill and recommended we get name fixed with receptionist. At check-out we asked the receptionist who it was that saw us. He said Dr Grimaldo. I said no it wasn't. The guy we saw wasn't the same as guy in photo in lobby. Then he said, oh then it must have been Tim, the new doctor. However, it wasn't Tim either because we could see Tims photo in lobby too. He apparently had no idea who came in and performed my husbands genital exam and neither do we. We felt violated and so confused. We basically drove 2 hours to see some nurse who for all we know doesn't really work there. He was not wearing any identification, his name is not on our paperwork and nobody knows who he is. To be honest the whole experience was very disturbing. Needless to say we won't go back. There's no way on earth we would trust these guys with our health and our fertility. **UPDATE Dr. Grimaldo called us and explained what happened and apologized for the mix-up. He also reassured us that the person we saw is a board certified practitioner who works for the clinic. He also gave us the results of our lab work and gave us information we were seeking to know on our visit. He also offered telemedicine for future so we don't have to drive so far. It was a nice gesture and we feel much better, however after our conversation I couldn't help but feel the Doctor was sort of patronizing me, saying he will have the nurse have his name written on back of uniform. To be honest, just because someone wears scrubs or a name badge doesn't make them credible. I was more disturbed that nobody knew who he was in the day of our visit. It's key to know who you are scheduling appointment with and on day of appointment that person sees you or the office tells you in advance that you will be seeing someone else. The office was so disorganized I felt concerned that anyone could have just walked in to play doctor. Anyhow, with that being said, it was our first visit and everyone and every office is entitled to an off day and we really appreciated the doctor calling us to clear things up.

Dr. Russell Williams and his staff has been my team for Urological situations for more than 15…read moreyears and they are just Great. Highly RECOMMEND!

I was evaluated for a simple torn meniscus. TRP had me see a PA, which had no idea concerning…read moreORTHO. I demanded and Ortho Dr. Dr Hadnot was very informative and recommended a simple knee surgery with pre surgery and post surgery procedures. Scheduling the surgery was "hell" the administrative nurse was totally incompetent and refused to return my calls. I received no pre - surgey information and my post surgery procedures to include rehab and medicines (very important) were not ordered; although I inquired several times before the surgery. I was lied too by the admin that my pre and post was organized. It was not and was not even 3 weeks after the surgery. The Doctor who completed the surgery left TRP and my knee continued to give me issues because I had no post surgery recovery. I returned to TRP and they scheduled me with a PA. The PA told me to wait a couple months to see what would happen with my knee. I demanded to see Dr Hadnot who immediately ordered another MRI. I returned to my appointment to have my MRI evaluated and the TRP set me up with a PA again and told me the Dr was not available. The Office Manager told me "I will review your case and decide whether we will care for you". I replied it is my decision and "TRP will not care for me; I am going somewhere else". Do not go to this facility. They are using PA's for revenue stream purposes. I am reporting this incident to the Texas Medical Board. This facility need a transformation to include an audit of their pre - surgery and post surgery communication procedures. I also believe they need ne w leadership immediately before they seriously hurt someone.

Dr. Hadnot has been amazing. He was very informative, and his team took the time to walk me through…read moremy post-op discharge and treatment plan. My follow-up visits were straightforward and reassuring, giving me confidence that I was healing properly. He even told me I wasn't his typical patient, and I truly appreciated his honesty and genuine care.

The billing receptionist girl with every thing fake in her is rude AF...and needs to be fired. This…read morewas not my first experience with her. Plus i had to pay way more for my shots from where i pay every month . garbage experience!!!

I have been going to this doctor for many years now and only go in once a year for my yearly check…read moreup. And every time I have gone in it has not been a pleasant time because the way the receptionist and the other girls at the front when I get checked out. The doctors and PA I have met with are very nice and help me out during my appointment though. The last time I came in I mentioned to dr van that I have new insurance and he told me to let the girls know at check out to help me get that added to my account. She was very very rude and snippy when I asked if I can give her my insurance. She told me I was suppose to do it when I checked in the appointment and didn't take it. Then again, I went for my yearly check up today and it was different girls, but all still very rude and have an attitude. I asked to put my new insurance on file and when I checked out it cost me more for my visit when I put my insurance on rather than doing self pay. (I understand because it depends on the deductible I have) So I asked her if I can do self pay instead and she told me yes but you can't put your insurance back on again. So my question is why can't I put on my insurance again if I wanted to? What if I get a new insurance or low deductible to then put down my insurance. It was very very rude. And from my understanding they get frustrated when Insurnace is involved as if taking off and adding is causing them to do more work.

Office staffing is too thin to be able to answer phone calls so callers are almost every time…read more given exterior phone service numbers to call...and all the answering service can do is call the Office to ask them to call me. !! It's very unprofessional. Dr Splenser communicates well but the comprehension by older patients needs to be tested..

Dr. Splenser is a great doctor. He really helped me through this transition of being ill. He really…read moreset a plan a real-life plan and all you have to do is follow it. I came in with High Blood Sugar and all. He diagnosed my situation and realized my meds from my previous dr and stopped them and placed me on the correct meds. I am off the insulin as only 2 visits. This is a great clinic. They actually care about helping patients change their diet so they can change their life.

I have been lucky enough to find Dr Miles who has been working with me to address some health…read moreissues in a proactive and natural manner. Dr Miles put together a holistic strategy to help me heal that included supplements and lifestyle changes and went above and beyond in helping me keep on track. I have seen measurable benefits over a 3 month period with improved kidney function, reduced blood pressure and weight loss. Dr. Miles is a knowledgeable and caring doctor who educates and empowers her clients, I highly recommend to anybody looking for a great naturopath.

My name is Tricia T. Islam…read more Working with Dr. Miles on my health journey is a continual process that keeps my mind healthy and my soul happy. The very first introduction I had with Dr. Miles was a manifestation of my mental and spiritual calling. She's assisting me in moving forward using my internal compass. Dr. Miles has helped me with the reduction of my blood pressure, blood sugar, side effects from medication, and improvement of my overall function and well-being. This experience has not only helped me personally but has also empowered me to positively influence my family, fostering improvement in our mental and emotional state.

So Dr. You seems knowledgeable but his approach of diagnosing me wasn't pleasant bc I didn't know…read morewhat I had yet but I feel he knew what he was talking about ... Acupuncture is $90 but he gives you this tea that he does not tell you cost you and he wants you to come twice a week. I only was laying on the table for 20 minutes, which typically in other places I've been on the table for 1 hour. I'm not sure what is good or bad. I've read good reviews on him but not sure if I'll be back. He only put the needles in 1 area of my pain when in other places they focus on that area and some more

Dr. Yoo is truly amazing! I've been going to Houston Wellness and Acupuncture Clinic for many…read moreyears, and every visit has been such a blessing. I first came with severe radiating pain and numbness in my arms from a bulging disc in my neck, and after just one acupuncture treatment, I felt immediate relief. Many times when I couldn't move my neck because of stiffness, Dr. Yoo's treatments helped me recover right away. What makes him stand out is his rare ability to blend Western and Eastern medicine. As a highly respected OBGYN from Korea, he deeply understands the medical side while also providing holistic healing through acupuncture and herbal medicine. The herbal teas he prescribes alongside treatments have been so effective for my healing. Beyond his expertise, Dr. Yoo is incredibly caring, attentive, and knowledgeable. He takes time to listen and explain, making every visit feel personalized. I am so impressed by his care and results, and I highly recommend him to anyone seeking real healing and long-lasting relief.

Staff was nice and knowledgeable, however, I feel they did not fix my issues and I was charged the…read morehighest package there was. I was also not seen for my final last 3 visits nor compensated for them. After I addressed them about not being satisfied with the results, I was offered a new session (with discounts) but again, at the highest package price. For the amount I paid, I should have gotten on board with a holistic/wellness facility instead, that would have done a complete blood workup along with other testing.

WeMED made me feel like I was in safe hands…read more Your practice is great. The services you provide are incredible and the patient experience you provide is like nothing else. I was very well taken care by Dr. Phoenix Zhang. Your staff was very nice, and it is nice to be treated well since you are the patient in need of help. Caring and smiling is good atmosphere for patients. I will continue to come here for my treatment. I thank you all.