We've posted this in one or two places now because we were really impressed! : ) While we took a…read moreweek's holiday at Christmas 2012 we left our two lop bunnies with Holiday Burrows and we were really impressed. A pretty farmhouse with lots of clean sturdy hutches, we felt very reassured when we greeted the wellington-clad Sam who came across as a very responsible young man, an animal carer and general outdoorsy-type. With robust runs on their lusciously grassy lawn (wish ours still looked like that!) and tonnes of fresh hay grown on the farm (we bought some to take home a bargain), our bunnohs had plenty to eat and do and were clearly in great spirits when we collected them. My husband and I will definitely be bringing our rabbits back to Holiday Burrows when we next go away. Feel free to Facebook @Kate La Pin and @Geoff Lettuce to ask them what they thought of their stay.

Unfortunately, Jackie Anstice of Holiday Ark provided a poor service, verging on neglectful…read more  During a week away, I had sought out a professional pet-sitter rather than relying on my usually very helpful friends, as my two cats require steroid tablets. Missing this medication can cause cats to become gravely ill. I made it clear to Ms Anstice at the time of agreeing her company's service that whilst I was flexible in all other respects, it was not an option for the cats to miss any dose of their tablets. Ms Anstice and I discussed this face-to-face in advance, I emailed written instructions before departure, and a printed copy (with day of week, date, and dosage information) was left in the kitchen for reference. Ms Anstice did not give the tablets on time - both cats missed at least one dose in her own words. However, she only wrote to inform me two days later, remarking that 'they were hiding under the bed today and we're [sic.] determined not to come out no matter how much encouragement so no tablets given' and stated she 'would not be able to stay for as long as it takes if they go into hiding'. When my phone call to her was unanswered, I wrote to her reiterating how important it was for the cats not to miss their tablets. Ms Anstice threatened with 'I ... feel that the best place would be for them to be boarded with your vet as I will not be held liable.' I was even more concerned: if unable to encourage the cats from under the bed to administer tablets, how could she hope to transport them to the vet to board them? Overall, her reports were curt and troubling. They described my cats as behaving in ways that were highly out of character (and which no previous carer of theirs has described), including scratching, hiding, vomiting, and soiling in rooms other than the bathroom where their litterbox was kept. Both cats had lost a lot of weight, but I am relieved they were not harmed more.  Since Ms Anstice holds herself out as a professional carer, I was very disappointed that she not only had seemed unable to give cats their medication, but also that she had been prepared to easily give up the responsibility that she had undertaken.

Gabe is absolutely brilliant with our puppy Maisie! We are so glad we found him! We have absolute…read moreconfidence in him in caring for Maisie. From our first meeting, it was clear that Maisie would be in safe hands and she delights in his company. He has been with her on a daily basis since her first weeks with us at just seven weeks of age. Gabe is so good at keeping us up to date on a daily basis with photos and messages about her day, which is so reassuring. It is clear that she is in her element with him. Being at work with irregular hours meant that caring for a puppy would be a challenge for us but Gabe has made it all possible. He is reliable, friendly and goes out of his way to be helpful at all times. Family and neighbours have all commented on how very good he is with Maisie and we are delighted that she is so well looked after in our absence. He has helped us cope with all the puppy challenges with lots of advice and training tips. Gabe was the first to teach Maisie commands such as 'sit', 'stay' and 'heel' and he helped us to puppy-proof our garden successfully. Maisie has grown so much in confidence and we have Gabe to thank for all the progress she has made. We have the utmost confidence in his professional service and are very happy to recommend him or give personal reference to any future prospective clients. Phil & Wendy Wood

From the owner: Spa Rovers is the premium Dog Walking, Puppy Care, and Cat Sitting service in Leamington Spa,…read moreWarwick, and surrounding areas of Cubbington, Lillington, Whitnash, and Heathcote.

Turned up to drop our dog and kennels were shut . No notification despite having my contact details…read moreand booked for months in advance . Will never use again

Great kennels. We have 2 large Newfoundland intact males who are made incredibly welcome. Both dogs…read moreare very happy (evidenced by their exuberant tail wagging and eagerness to greet Annabelle). The boys love outdoor time (their coats make them hot indoors) and are very friendly and sociable. The kennel is ideal for them since they are given plenty of time to roam outdoors and watch the comings and goings. Our youngest boy takes meds for ear complaints, which are administered daily by the team. Since boarding at Beoley Kennels we haven't worried about our boys whilst travelling. A bonus for us.

Rhys has been walking my cocker spaniel for a couple of months now and I am extremely pleased with…read morethe service he provides. Jarvis loves his daily walks and gets on so well with Rhys. There have been many occasions when I have asked Rhys to do extra shifts with very little notice and he has been able to accommodate us each time. I would highly recommend Wag and Walk.

From the owner: Rhys is a professional dog walker / Dog sitter that is fully insured, pet first aid trained and CRB…read morechecked. He enjoys giving dogs of all sizes a fun and enjoyable walk either it being 30 mins, 1 hour or longer if requested.