The doctors I've had with healor over the last 3 years have been great! However the office staff is…read morehorribly unprofessional and this office has not once but twice committed patient abandonment. I had my first pcp for 2 years (Chandler) and he was kind, responsive and did a good job managing my medications. I was sad to find out after a cancelled appointment without notice this last February that he left the practice "I now know why". The office failed to notify me and when I tried to schedule with a new doctor there they made me pay an extra $80 on top of my co-pay because I'm now a "New Paitient" I was finally able to have my first appointment with Callie Collins who was also noice and professional. A few days after this appointment I inquired about getting a referral for a procedure that had been briefly discussed already with my primary and they insisted I had to schedule another appointment "Money Grab"... the office staff was not only hard to get ahold of but were extremely rude to me when I explained the protocol for the doctor I was asking to be referred to. The office staff has very little in the way of medical knowledge, policy or procedure but we were able to get the referral done without an extra appointment. Fast forward to 07/01/2025 I tried to schedule an appointment with Quest for routine bloodwork that Callie Collins said she was going to order and it wasn't available. I tried all day and left messages with Healor about sending my bloodwork and they informed me that I was no longer a patient... horribly confused I tried calling and they ignored my calls but texted me that they sent me my medical records back on 04/28/2025 as if that was the indicator for discharging me as a patient. Those records were requested by me so I had hard copy's to go over with another specialist. There was zero communication between us in writing or verbal to indicate leaving the care of my pcp. After several attempts to figure out what's going on I recieved a text back from them that they discharged me for being rude. I texted back, That was not true and there is zero evidence of such events occurring. I am certain they made an error or misunderstood something "maybe me requesting my records" as me electing to leave which was not the case. In either case Healor failed to notify of cancellation or being discharged from their care. Fortunately I have maintained all communication records since the first incident of them not notifying me of my doctor leaving or cancellation. I have filed a complaint with the Nevada board and have since retained an attorney. An apology would go a long way in situations like this but they refuse to take accountability or any effort to rectify the issue in a professional manner. I am curious how many other patients of this facility have fallen victim to patient abandonment as this could end up as a class action suit. I've already had a few people I know tell me that they too have had this happen with them and have since found care elsewhere. If anyone else has experienced this please file a complaint at https://medboard.nv.gov/Patients/File_a_Complaint

This office has been very caring and put forth a huge effort to see me healthy. The wait is never…read morelong and they always follow up. I would tell my friends and family to come here.

Doctor Osuoha is very thorough. Takes the time to listen…read more Follows up. Receptionist very helpful.

Today I was screamed at for almost 20 minutes by workers at this medical office. I've had multiple…read morenegative experiences, especially with the office manager. Today (10/17), when I was simply trying to obtain my medical notes, Vivian and the office manager screamed at me, continuously talked over me, invalidated the truth, and verbally assaulted me. This kind of behavior is completely unacceptable, especially in a healthcare setting where patients should feel respected and supported. My initial visit on 9/20 was due to a serious medical emergency--I was found unconscious and rushed to the hospital. I was seeking immediate outpatient medical treatment and expected the office to provide professional assistance during this critical time. However, that was far from the case. When I first arrived on 9/20, I was required to sign a privacy policy notice agreement but was never shown the actual policy. Later, on 9/23, I tried accessing my medical notes through their online portal, but encountered issues. Vivian helped set up my account and spent almost 30 minutes troubleshooting the portal, only to tell me she would call me back once she could see it from the user's perspective. I never received that call and was left completely in the dark about my medical records. Due to the condition I was in after the hospital visit, I was unable to handle all my medical and business matters, so my mother (who is my caretaker) called on my behalf. She also experienced passive-aggressive, uncooperative behavior from the office manager. Despite multiple calls and follow-ups over three weeks, we've received little to no resolution and extreme unprofessionalism. After more than 10 calls with no resolution and today's disturbing confrontation with Vivian and the office manager, I am seriously considering filing a formal complaint with the Nevada State Board for the mismanagement of my care and the verbal abuse I experienced. In the meantime, I've decided to maintain my composure, disengage, and pursue alternative care away from this toxic and verbally abusive environment.

I already have an EXCELLENT PCP!! Dr. Kimberly Adams of…read moreTotal Wellness Family Medicine treats everyone EQUALLY with exceptional care. I have been going to her for about 15 YEARS!! I don't have to pay OVER $3,000.00 EXTRA to get this so-called MDVIP treatment. That's just WRONG!!! Fleecing your patients for Better Care of "MDVIP" is UNETHICAL!! I went there a couple times after just moving here in 12/2007. I myself was not too impressed with his lax physicals and indifferent attitude.. That's when I found my current PCP.

Dr. Kinel is a fantastic physician. Sadly, the practice is switching to MDVIP. This allows more…read moretime spent with his patients and easy access to his services he offers. Unfortunately, to be apart of this, you have to join MDVIP which is $3,050.00 per year on top of what you are already paying for the deductible, co-pays etc. If you go to the doctors a lot and is within your budget... Then stick with him, otherwise you will need to search for another physician. https://www.mdvip.com/doctors/kristiankinelmd?utm_source=mdvip-tr&utm_medium=email&utm_campaign=tn&mkt_tok=MDAyLUNUUC0xNjQAAAGJzFqn892Q0EqhMAp5M2J_rIIeNhv2npbz4fsMyoPSzMydjwezYiPmrAwtU4SX0ZeDnkhPpD3VlnnlSeDJEt7xhMU0Xl09FzGmFcpdFWC-Hq1f4yE

The staff are super attentive and thoughtful to your medical care. Janet the receptionist is…read moreamazing in making sure you get through the check in process quickly. Dr. Sharma is one of the best doctors I have ever met. Dr. Sharma not only is very thorough but also is down to earth to make sure you're comfortable. So if you are tired of the fast pace doctors and want a down to earth family doctor this is the place. They also have a medical beauty spot next door for your Botox and lip injections. This truly is your one stop medical service.

The staff that answers the phone and works. The front desk is completely rude. I guess you get what…read moreyou pay for. The doctor was but he doesn't take my new insurance.

Dr Matthew pellnitz is an outstanding doctor. I like the fact that he still takes his time and sits…read moredown and talks to you about every detail that he needs to discuss with you. He's always helped me in so many ways I don't know what I would do without him. There are so many quacks out here in Nevada that he is definitely not one of them and I would refer him to everybody and anybody I could and do. He is the only one in 20 years who's gotten my blood pressure to where it should be go figure I should have found him sooner and if I could have I would have. But I have them now and he's outstanding I have nothing but the best to say about him. He's an honest doctor who really cares about you! His front office is outstanding and very kind and he works out of St Rose Siena campus. So I would tell everybody out there take your chance and see him he's wonderful you cannot go wrong.

Terrible service. Long wait times, the office is crazy small and every staff member there clearly…read morehates it there and are very sad. I went in ONLY for a headache prescription. The doctor spoke with me and said she'd send it. Months later now they're saying I have to come back for a "follow up" before I can get the medication. They have zero explanation as to why I need a follow up or what they'll even do there during the "follow up". I called and asked to speak to a manager or the physician who saw me and they refused. Waste of time and huge waste of money.

Hi, was struggling with a chronic sleep issue, that was affecting everything in my being over 1…read moreyear.Dr. Maxham prescribed a 7 supplements, that I have been taking well over a month, let me say...BIG CHANGE...in energy, mindfulness, well being, weight loss, and yes my sleep has improved, from 2- 3 hours a night to 6- 7. At last I feel connected to the synergy of my body functions. ROMANS 8; 28

Listens to what the patient wants and practices integrative medicine and NOT just allopathicread more

UPDATED REVIEW - 09/04/2026…read more REVIEW FOR DR. CHOI: I have been a patient of Dr. Choi since 2015 (way back when he was in Summerlin in the brown offices starting out - one of his first few patients he started with) , and I can say without hesitation that having Dr. Choi as my physician has been one of the most meaningful and reassuring constants in my life. Over the years, he has been there for me through some of my toughest moments, as well as some of my best. His care has extended far beyond what I believe most people would consider the ordinary responsibilities of a physician. Dr. Choi and all of his staff have made sure I was taken care of even after hours, remained involved through multiple hospitalizations, and consistently gone above and beyond to ensure that I received the care and attention I needed. What distinguishes Dr. Choi from most physicians however, is the way he advocates for his patients. There have been times when I was physically, emotionally, or otherwise unable to advocate for myself, and he stepped into that role without hesitation. Knowing that someone was in my corner--someone who understood my history, listened to me, and genuinely cared about my well-being--made an immeasurable difference. After more than a decade as his patient, I don't view he simply as a physician. I view him as someone who has earned my deepest trust and gratitude through years of compassion, dedication, integrity, and unwavering commitment to my care. Exceptional physicians are difficult to find. A physician who consistently treats you like a person rather than a patient is even rarer. I am profoundly grateful to have had that kind of physician in my life since 2015. I could not recommend them more highly. REVIEW FOR DR. CHOI'S STAFF (Laura, Daisy, Ashley, Christine, Dani): The staff at this office is truly exceptional. From the moment you walk through the door, you are treated with kindness, compassion, patience, and genuine respect. They consistently go far above and beyond to make sure you have everything you need and never make you feel like you are simply another patient. Over the years, I have experienced countless examples of their willingness to help. Whether it is answering questions, coordinating appointments, handling paperwork, communicating with other providers, or simply taking the time to listen when you need someone to help, they are always there. They are incredibly attentive and make every effort to ensure that nothing falls through the cracks. What I appreciate most is that their compassion feels genuine. Even during difficult and stressful circumstances, they remain patient, understanding, and reassuring. They have gone out of their way to make challenging situations easier and have repeatedly demonstrated that they genuinely care about the people they serve. It is rare to find a medical office where the entire staff consistently operates with such a high level of professionalism, empathy, and dedication. They create an environment where you feel supported, respected, and confident that someone is willing to help you whenever you need it. The staff is an extraordinary reflection of the quality and compassion of this practice. Their commitment to their patients does not go unnoticed, and I am incredibly grateful for everything they have done for me over the years. I cannot recommend this team highly enough. They truly go above and beyond. *Laura is the WORLD'S best phlebotomist! She's the ONLY one I will let near my arms - she's like a ninja when she gets me with the butterfly needle, because I have VERY hard to find veins and I've been told I'm a "VERY hard stick." Laura gets me on the first try and can get all the vials she needs for labs. I can't comment on others in the office because Laura knows she's the only one I allow to take vial after vial of blood from me. :)

I really felt secure with Dr. Choi while in the hospital…read more Thank you thank you doctor august 18/2025

Idk what happened but she pretended that I've never done anything she wanted, never returned any of…read moremy messages, & then refused to send paperwork to my disability saying I was still being seen. I had seen her in person and asked if she could help me find a better physical therapist because ATI where she sent me wasn't working. After 6 session with them at $150 each session; I felt worse. She wrote it down that she would help me find someone. She also was supposed to fill out disability paperwork for me as we discussed that meeting. Lastly, she said she would get my results from the urologist that charged me $400 & didn't send over the results. I felt so happy & listened to after seeing her in person. This is Friday. Monday comes and goes. I call to ask if there's any update on the physical therapist. No answer - i left a message. I called for two weeks straight & nobody returned my call or contacted me back. I left 10 messages. Finally they answered and said that they needed to call me back. It's been about 14 days and I'm in so much pain because I haven't seen a physical therapist. I find my own since I can't wait any longer. I need Michelle to send a referral. I call for the referral & She told me I wasn't doing what she wanted so she never sent over the paperwork they were requesting and that I needed to do the X-ray & when I asked which X-ray? I have never been told to do an X-ray as I did the MRI. She said she would call me back. They called to say she had sent over the paperwork i was requesting. She just never responded to that question about the X-ray & said she would be sending the paperwork that the disability specialist. This is after 3 weeks now. She just never brought up the X-ray again; I think she was completely confusing me with something else. They attempted twice now to request the information from her. In 30 days she has not responded. I found my own physical therapist & I've been going since but I need to find another doctor because I have no faith in this place anymore. Sorry if anyone ended up having a bad experience as well.

Overall good experience. Everyone was nice. Took care of my concerns. I'd recommend themread more