Ordered STAGG 14" Cymbals they showed as available OnLine, took them 3 days or more to contact me…read moreand say they don't have the inventory and they also don't know how long it'll take for money to be refunded. This was my first and last time I'll order from this shoppe. "Unfortunately, they have inventory issues sometimes" Seems to me like they were slow pulling my order and probably just sold it before pulling the order. Avoid this place.

Friendly, helpful and easy to navigate - only "problem" so any great choices. Highly recommendread more

I checked out Groth Music because I love music and this is a music store. It also is a Minnesota…read moreinstitution. I wanted to meet cool employees, have great conversations about music, and honestly, I wanted to buy something. I have a lot of money (well, not really) and I am genuinely in the market for... music stuff. Groth Music has guitars, but guitar is not its primary focus. Instead, Groth is the spot to go to when you want to find sheet music. I think there's still a lot of value in this despite e-commerce. A lot of times, the quality of sheet music isn't clear, especially for pop music. It's very useful to be able to look at the pages for yourself. I'm rating Groth 3 stars because no employee felt like greeting me. I was especially disappointed that the guy in the guitar section simply sat at his desk without even trying to engage me at all. He semi-grumpily said "let me know if you have any questions." I genuinely could've bought something, even a guitar, if he took the second to chat with me like many local music shop workers often do. Instead, I got Guitar Center-level service.

Sent me a used ocarina at new price, and it was damaged with scratches and pen marks all over it…read more Mailed in envelope with songbook already in soft case, no printed box or formed space. Currently trying to get refund and return, company ignoring my emails. Fuck Groth.

This is the absolutely best cleaning experience I have ever had. The first time i had them do a…read moredeep clean on the whole house and it felt like I was walking into a brand new space. They did everything beautifully. The second time, I had them focus on high traffic areas- kitchens and bathrooms. Immaculate! I have worked with lots of cleaning groups and these folks are the best by far.

Larry and Tara are awesome! Thorough from the very start! They work as a team and do not use a…read morebunch of harsh chemicals. My favorite part was the making of my bed was included in the service. It seems like a small thing, but, it's big! When you have a stressful job and need a place to crawl into at the end of a long day....the creative way she made my bed, made me smile and feel relaxed as I fell asleep. I highly recommend A Fresh Palette. They offer reasonable weekly and bi-weekly services. Keep doing what you are doing!

rob is the best tech in the Twin Cities and his service and quality of the work He does his second…read moreto none within the state. The store is filled with knowledgeable people and excellent gear both used new.

Awesome guitar shop has a variety of guitars and stuff. Good place to go if you're a metal head etc.read more

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.

Visited Willie's today at their new address, 1381 Eustis St. St Paul 55108. What a joy. I was met…read morew/ professionalism and curiosity,.. got to play some fabulous Martins acoustics. Even a stupid question was treated w/ kindness (does the sound of that amp come in a pedal?). Incredible selection of acoustics, electrics and amps, all premium, stuff you don't see in other stores. I'll be back next time we're in St. Paul, might buy that Magnatone amp,...

I called first to get an appointment to see if they would be interested in selling a guitar for…read moreme. The employee told me to just come in before closing and they would look at it. I drove across town with the guitar and went inside. I stood by the counter and two or three employees walked by me without saying a word. Nate was there but he was talking to a different customer; he never even acknowledged my presence. Another longtime employee was at the counter and ignored me. I stood there about five minutes when a really nice employee helped me. He interrupted Nate to ask about my guitar and Nate said without even looking at me, even though I was 6 feet away, "I'm with a buyer, so not today." It was super demeaning. It made me feel small. The nice employee was apologetic and said, Nate makes those decisions, and that he was sorry. I told him that I did call first and was told to come down.I think he was embarrassed too. I have bought and sold several guitars and pieces of equipment at Willie's. Never again.

This business seems to be badly managed. Messaged twice about lessons but have never heard anything…read moreback. Tried to order an attachment for my violin. They placed the order, never heard anything. Really wanted to like this business as it is local to me and I love music. Won't go to a business that clearly doesn't want mine.

Last year we were "thrilled" to find out our 10 year old wanted to play the saxaphone in the school…read moreband. We stopped into Cadenza and had the best experience. We rented an alto sax and the nicest guy ever explained what my son would need. When you rent an instrument for the school year, you pay in full up front. The guy made it clear that you won't pay a penalty if it's past the May deadline because schools have end of the year concerts etc. Near the end of the year we got a card in the mail telling us if we paid for next years rental we could keep the instrument over the summer for free. We did that. Also, a rental includes a yearly "tune up". While the sax was in the shop, our son announced he needed it TODAY for school. Of course. I called the store and talked to the woman who was repairing it. "Oh I'm working on it now, I could have it for you in 20 mins." Perfect

Went through my guitars before repairs with explanations on why certain repairs were needed and…read morewhich were optional. Top cracks, neck resets and refretting work was exceptional. I have sent seven guitars through the shop, each returned as new. I have zero regrets and nothing but praise for the work done.

Aaron did a great job replacing bridge and refretting my Taylor Acoustic as well as setup with nut…read moreand saddle work on my Fender 12 string. Worth paying for quality work!