The pay at the pump machines are easily compromised unless it's an employee who's stealing...... I paid $53.04 for gas last night. The receipt wouldn't print out. I check my bank balance and they added additional $125 to my card. I have a hard believing it was not inside job. The worker is counting someone simply "disputing the charge" but someone is going to get fired and or arrested for this type of fraud. Play games with someone else's money read more

ARCO - What I paid - Gas Stations Near Me - Sacramento, California

See all

You get a discount on the price of gas if you buy a carwash. But you have to buy the wash at the pump, and I think it's only available at the right hand set of pumps (if you're facing the store). I haven't checked if it's cheaper in summary, but if you already needed a wash in the first place, the discounted gallon price will be a welcome bonus... Since the Covid pandemic, I haven't been inside the AM/PM store as much as I used to, unless it's to pay cash for gasoline or to get Lotto tickets. The staff are quite quick to help out. One time, I had the unfortunate experience where the carwash broke during drying. I told the staff about it and they simply issued me with a new wash code! Easy enough... The station is clean and well lit, especially during the evenings. And the gasoline price is normally one of the cheapest in the area. So for gas and a wash, this is the place I'd regularly go to. read more

This morning i went to this location, as I have many times before, to purchase a car wash. While inside the car wash i noticed it was malfunctioning. The mechanical arms (spin brushes) were only washing the entire side of my vehicle leaving it partially cleaned. Once the car wash finished and I was able to exit i returned inside with my receipt and spoke to employee (sue) who sold me the wash and i disclosed the situation and requested a refund and produced my receipt. She proceeds to just turn around go off in the back and returned with a fairly large male wearing some sort of green and gray sweater with a black beanie not any sort of AMPM employee uniform, later identifying himself as shaun, who racially discriminating against me, made statements about the ethnicity he assumed me to be, and literally disrespected making very offensive remarks about me to his employees while they proceeded to laugh at me with each other, accusing me of trying to get a free wash, Refused to give me a refund. From the previous reviews I've seen pertaining to "customer service" at this location, this is obviously not a new issue at this business when it comes to less than poor customer service the employees and management provide. Obviously ownership and Arco at this location do not value or even respect the consumer. I will be contacting corporate "AS SOON AS THEY OPEN" Monday morning and taking other appropriate, extreme legal actions. read more

I went to fill up and buy some beer. I pulled up to the OPEN register, but the lady was at the other side stapling something. I was waiting and she didnt say anything for 2 minutes. A customer pulls up and she tends to them. RUDE. I walked out. You put back the beer. Now i am compelled to make them work harder everytime i come here. If it wasn't for my work gas card i'd never come here. Workers are always slow. And rude, and ghetto. I came here at 10pm 8/13/21 if the owners want to know who was working. read more

So fresh and so clean!!!! Finally a huge gas station comes to Rosemont!!! Ample parking and 18 pumps this should be epic for the community, as long as they keep prices of gas In line with other Arco's I'll keep coming back. New pumps and a brand new building read more

ARCO - Gas Stations Near Me - Sacramento, California

I just left visiting this place to buy my morning coffee at about 5:40ish. There was a homeless woman who was standing at the other "closed" counter. I saw she was counting change for a fountain drink she already had poured. In my mind I was already going to take care of her drink and let her keep her change. She turned to me and asked me if I had 10 cents because she was short to get her drink. I said I'll take care of your drink for you. She asked, "Are you sure?" I said yes! Don't worry about it and she proceeded to hand me her change and I told her to keep it. I then looked at the cashier and said ring her fountain drink on my bill. She proceeds to do so adding, "Shes a doop!" Im like excuse me?? She responded with, "They're all doops!" I was completely disgusted with her attitude against this woman and towards the homeless. If I had time today I would have sat there and called her a$$ out and embarrassed her. Not everyone is fortunate and theres people out here struggling with real problems! Compassion is something she lacks as a point of contact for a "Customer Friendly" gas station and as a representation of AMPM. She definitely needs to be pulled to the side and talked to or let go with that disgusting attitude!! It's a poison!! Didn't catch her name but she was the older woman, brunette, who wears a mask. Pretty sure AMPM would be able to identify her. Do better!! read more

Gas station itself is good, the new people working there one gentleman in particular had a stick up his ass. My ID was stolen and I'm 27, but I have a scanable ID copy on my phone that I have used here LIKE 8-10 TIMES. But noooooooooo "sir I'm on camera I need a physical ID" Yeah buddy so were they the multiple times I did it that way. Grow up and put your big boy pants on for a change read more

The quality of the gas options they have isn't good and their pumps malfunction sometimes

I just pulled up to this arco gas station on Bradshaw and Kiefer. I waited in line as folks were assisted. The customer just before me was asking about a lost credit card, the card they showed was a golden 1 debit. Then asked if she lost a wallet, she said no and left. I approached the cashier, taller gentleman who was polite and asked what I needed. I opened my wallet and pulled out a $50 and said 50 on 11. The gentleman repeatedmy request and I confirmed. He said you got it and then I left. I tried to use the pump but it wouldn't reset to $0. I tried twice but no success. I came back into the store and questioned why the pump wasn't working. While explaining the issue a lady from behind the counter must've overheard because she tried to offer to put $50 on my cardm I said I didn't pay with a card, I gave $50 to the gentleman and gestured to him. They walked away for roughly 15 minutes then came back and stated the looked at the cameras and said I walked in, purchased nothing, and now I'm falsely claiming I gave them $50. Clearly that would piss anyone off being called a liar with this BS claim they didn't have me on camera. I called 911. 2 minutes later they came back and confirmed my story. I got my gas, no apology, nothing. Don't go here unless you are desperate, such BS. read more

Hello friendz!! This is one of my favorite gas stations!! Except at night. For some reason we aren't allowed to use the rest room!?!? However the staff is super friendly, nice and fast!! The gas prices are the best!! They have tons of snacks that are affordable and tasty very nice!! read more

Staff is very friendly.. the manager came and put air in my tires for me which was very sweet..not to mention she's not bad on the eyes

Today I went to fuel up and by my lottery tickets when asked how old I was I pulled out my drivers license the girl asked me again how old I'm I . I respectfully responded I don't celibate Birthdays my bday is XX/XX/1982 the girl got really upset & rude with me saying I need to know or she can't serve me So I told her I'm 35 plus years old she scanned my drivers license and said it is not valid I clearly showed her it's valid and doesn't expire until 2025 . She replied I don't know how to work the register so she can't help me anymore & she called the next customer to the line . I walked over to another employee who was mopping the floor explain the situation and he was able to take care of me and get me in & out . I'm a 15 year resident in the rosemont Area & enjoy shopping within my neighborhood I probably won't be coming back here again due to the Poor customer service . I Seen the help wanted add posted for $17 / hr That doesn't include customer service I suppose . read more

I went in and paid for my gas and a soda. I went to pump gas. When I pulled out the handle the hose hit the 91 grade gas. I tried correcting it to the 87 grade before pumping anything. It would not change. I use the call button and asked the employee to correct the grade of gas. The employee was not understanding me. I hung up the handle and went to go inside. An employee came out and said I had to pay again. I went inside and they told me I had to pay the $.35 debit fee again. I explained I already paid that fee and that they needed to take it off to run my card again. They refused and said it was a corporate thing. They refused to fix it. I ended up getting gas at another gas station. They still charged me $.35 and for my soda. I made a BBB complaint and will file a complaint with the state attorney general. It should be illegal for them to charge a fee twice on the same purchase. read more

I live in the neighborhood and I have been to this new location 6 times in the last month or so and I have to say it is big and clean but the employees working there are rude as hell and the service is extremely slow for a "convenience store". read more

DO NOT GO HERE THIS PLACE IS HORRIBLE my nephew got out the car to put 40 on 15 and the guy put on 14 and the lady at 14 took our Money and left and the guy at the register said he could not give us our money back even though it was his fault my nephew got out to check the pump was #15 read more

Debit only for gas? I have never been to a gas station that doesn't take credit. And no where is this posted. Signs say to go inside if you're not paying debit. Stood in that long line for nothing as the cashier tells me we only take debut. WTH? read more