ARE YOU KIDDING ME?!!!!!!
I needed to fill my new 5-gallon propane tank so I called to ask how much it would be. I was told on the phone that the price was $3.29 per gallon plus tax. I asked if there was a minimum charge and he said, "no, just $3.29/gal + tax."
I researched online how full the tanks are filled and found out that a 5 gallon tank is filled to 4.7 gallons.
So I went to the store and was met outside. I asked the same questions before my tank was filled; "how much and is there a minimum charge?" Again I was told the price is $3.29/gal plus tax and there is no minimum charge.
He filled the tank to 4.4 gallons (0.3 less than my research told me it should be). I expected to pay 4.4 x 3.29 + tax expecting the total to be about $15.63.
When I went inside to pay, I was charged "Propane New, Qty: 1, Amount: $15.99" With tax, the total came to $17.27. When I asked about the previous quote of $3.29, I was told that it was a $15.99 charge for filling new tanks AND that 1 to 5 gallons was $3.55/gallon. Neither of these amounts was told to me earlier when I had specifically asked.
In know it is only an extra $1.64, but it is the principal of the matter. read more